Confluence vs Help Scout
| Confluence | Help Scout | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Paid from | $5.42/mo | $25/mo |
| Open source | No | No |
| Platforms | Android, iOS, self-hosted, Web | api |
| Free plan | Yes | Yes |
| Paid from | Free | $25/mo |
| Publishing audience | both | Customers |
| Custom domain | Yes | — |
| SSO support | Yes | Yes |
| Version history | Yes | — |
| Content analytics | Yes | — |
| Article limit | — | 10 articles |
Both are listed in Best Knowledge Base Software. On Specifiction, Confluence scores higher on our published basis.