Fern vs Intercom
| Fern | Intercom | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | Yes |
| Paid from | Free | $19/mo |
| Open source | No | No |
| Platforms | api, Linux, macOS, self-hosted, Web, Windows | Android, iOS, Web |
| Free plan | Yes | No |
| Publishing audience | both | Customers using a website, app, or product experience |
| Custom domain | Yes | — |
| SSO support | Yes | Yes |
| Version history | Yes | — |
| Content analytics | Yes | — |
| Paid from | — | Free |
Both are listed in Best Knowledge Base Software. On Specifiction, Intercom scores higher on our published basis.