ServiceNow Supplier Lifecycle Operations vs SmartSuite Enterprise Service Desk
ServiceNow Supplier Lifecycle Operations
5.9 #38 in IT Vendor Management Software
About ServiceNow Supplier Lifecycle OperationsSmartSuite Enterprise Service Desk
7.1 #2 in Internal Controls Software
About SmartSuite Enterprise Service Desk| ServiceNow Supplier Lifecycle Operations | SmartSuite Enterprise Service Desk | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $15/mo | |
| Platforms | Web | Android, api, iOS, Web |
| Free plan | No | No |
| Contract storage | Yes | Yes |
| Renewal alerts | Yes | Yes |
| Performance tracking | Yes | Yes |
| Vendor risk assessments | Yes | Yes |
| Intake workflows | Yes | Yes |
| Deployment | cloud | cloud |
| Paid from | 15 /user/mo | |
| Control testing | Yes | |
| Evidence collection | Yes | |
| Issue remediation | Yes | |
| Automated testing | Yes | |
| SLA scope | both | |
| Escalation automation | Yes | |
| SLA reporting | Yes | |
| API access | Yes | |
| Control testing workflows | Yes |
Listed together in Best IT Vendor Management Software