William graduated with a B.S. in Information Systems from Arizona State University and has 8 years of experience in IT support, device deployment, and knowledge-base writing. His specialties include operating system setup, data protection, smart home automation, and network troubleshooting. He received a community award for open-source documentation on home mesh networking. Away from the desk he cooks regional recipes and experiments with home lab gear. William owns the how-to pipeline, standardizes step-by-step playbooks, and maintains our troubleshooting library.
Set up Samsung Kids parental controls to manage screen time, approve apps, and monitor usage for a safe digital environment on your Samsung phone or tablet.