Acapela Group
acapela-group.com
What it is
Acapela Group creates synthetic voices that turn written content into speech for services, apps, and devices. Its portfolio includes more than 250 voices in over 30 languages, with voice cloning, API access, and commercial use supported. Customer interaction products can be deployed through cloud, sovereign cloud, on-premises, or embedded setups. Acapela Cloud provides a web interface for creating and editing AI voice prompts and organizing files by project. Developers can use the Windows Server toolkit with proprietary APIs, SAPI5,.NET, C/C++, Java, MRCP v2, and W3C SSML. Rule-based pronunciation and lexicon tools allow specific terms to be tuned across languages. Acapela identifies voice agents and interactive voice response systems as use cases, and its NVDA voices serve blind and vision-impaired computer users. Platforms include Android, API, iOS, Linux, macOS, self-hosted, web, and Windows. The yearly subscription is €99 a year, billed excluding VAT; a three-month voice evaluation is included. Acapela is based in Mons, Belgium.
Spec sheet
- What it does
- Acapela provides text-to-speech and digital voice solutions for applications, devices and services, including custom and personalized voices.Read 21 Oct 2026 · acapela-group.com
- Platforms
- web,windows,macos,linux,ios,android,apiRead 20 Sep 2026 · mov.acapela-group.com
- Deployment
- Customer interaction products are available through cloud, sovereign cloud, on-premises, and embedded deployments.Read 7 Oct 2026 · acapela-group.com
- Free plan
- NoRead 20 Sep 2026 · mov.acapela-group.com
- Support
- Acapela says its team advises customers on voice selection and project requirements, and asks them to provide project, application, operating system, and language details.Read 7 Oct 2026 · acapela-group.com
- Headquarters
- Mons, BelgiumRead 28 Sep 2026 · acapela-group.com
- Accessibility
- Acapela TTS Voices for NVDA adds its voices to the NVDA screen reader used by blind and vision-impaired computer users.Read 7 Oct 2026 · acapela-group.com
- Accessibility use
- Acapela lists screen readers, AAC communicators, reading assistants and support for visual, speech and reading impairments as use cases.Read 21 Oct 2026 · acapela-group.com
- Android requirements
- AppBrain lists Android 8.0 or later as the requirement for Acapela TTS Voices.Read 21 Oct 2026 · appbrain.com
- API access
- YesRead 20 Sep 2026 · mov.acapela-group.com
- Cloud API
- Acapela Cloud exposes an API that converts submitted text into speech for applications and devices, with integration described as requiring only a few lines of code.Read 21 Oct 2026 · acapela-group.com
- Cloud audio production
- Acapela Cloud provides a web interface for generating and editing AI voice prompts and organizing files by project.Read 7 Oct 2026 · acapela-group.com
- Cloud security
- Acapela Cloud says its service complies with the latest W3C standards for enhanced security.Read 7 Oct 2026 · acapela-group.com
- Commercial use
- YesRead 20 Sep 2026 · mov.acapela-group.com
- Company founding
- Acapela Group was created in 2003 by merging Babel Technologies, Elan speech and Infovox.Read 21 Oct 2026 · acapela-group.com
- Company size
- LinkedIn lists Acapela Group as a privately held software-development company headquartered in Mons with 51–200 employees.Read 21 Oct 2026 · linkedin.com
- Data retention
- The privacy policy says recordings, datasets and related documentation may be retained as long as reasonably necessary for business, contractual, improvement, legal and compliance purposes.Read 21 Oct 2026 · acapela-group.com
- Deployment choices
- Acapela advertises on-device, on-premise, sovereign-cloud and standard cloud deployment models.Read 21 Oct 2026 · acapela-group.com
- Developer integration
- The Windows Server toolkit supports proprietary APIs, SAPI5, .NET, C/C++, Java, and MRCP v2, as well as W3C SSML.Read 7 Oct 2026 · acapela-group.com
- Documentation and support
- Capterra lists email/help-desk, FAQs, knowledge base, phone, chat, documentation, videos, webinars and live training as support or training options.Read 21 Oct 2026 · capterra.com
- GDPR and EU AI Act
- Acapela states that its privacy framework addresses GDPR and, where applicable, the EU AI Act, with contractual and consent controls for voice data.Read 21 Oct 2026 · acapela-group.com
- Languages
- The company says its voices cover over 30 languages.Read 7 Oct 2026 · acapela-group.com
- Languages and voices
- The company says its Android product offers 50 voices in 26 languages, while its broader portfolio includes multilingual voices and child voices.Read 21 Oct 2026 · acapela-group.com
- Legal entity and headquarters
- The legal information page identifies Acapela Group Babel Technologies SA as the Belgian parent and gives the registered office as 33 boulevard Dolez, Mons, Belgium.Read 21 Oct 2026 · mov.acapela-group.com
- Licence model
- An independent review describes Acapela Group as proprietary rather than open source.Read 21 Oct 2026 · europeanpurpose.com
- Limit: Android bugs and privacy concerns
- Chrome-Stats summarizes reports of silent previews, instability, delayed or robotic speech, failed purchases and concern about contacts permission.Read 21 Oct 2026 · chrome-stats.com
- Limit: Android purchase failures
- Google Play and independent app tracking show complaints about purchases not registering, voices failing to download and refunds being needed.Read 21 Oct 2026 · appbrain.com
- Limit: Trustpilot quality complaint
- A Trustpilot reviewer complained that Acapela Box required surrendering personal information and produced low-quality speech.Read 21 Oct 2026 · trustpilot.com
- Linux server compatibility
- The Linux Server product supports VoiceXML platforms through IETF MRCP v2 and W3C SSML.Read 21 Oct 2026 · acapela-group.com
- Neural TTS
- Acapela Cloud uses the company’s neural TTS technology to generate realistic speech and supports real-time streaming.Read 21 Oct 2026 · acapela-group.com
- Notable news: Growing Voices
- Acapela’s 2026 timeline announces Growing Voices, described as an AI voice that grows with the child.Read 21 Oct 2026 · acapela-group.com
- Notable news: neural launch
- On 15 November 2022 Acapela announced that neural digital voices became available in real time through Acapela Cloud.Read 21 Oct 2026 · acapela-group.com
- Notable product limitation
- Acapela says Infovox iVox has been discontinued and will not be updated for new Apple Silicon Macs.Read 7 Oct 2026 · acapela-group.com
- Ownership
- Tobii Dynavox acquired Acapela Group on 29 April 2022 and says it remains an independent, fully owned subsidiary.Read 21 Oct 2026 · acapela-group.com
- Praise: Android voice choice
- Chrome-Stats reviewers praise the range and naturalness of some voices, affordability and compatibility with other Android apps.Read 21 Oct 2026 · chrome-stats.com
- Praise: G2 voice quality
- The sole G2 reviewer praised Acapela VaaS for natural, lifelike voices and ease of use.Read 21 Oct 2026 · g2.com
- Prompt production
- The Cloud web interface lets users manage projects, edit prompts, tune settings and generate voice files saved by project.Read 21 Oct 2026 · acapela-group.com
- Pronunciation control
- Acapela says its pronunciation is rule-based and lexicon tools let users tune specific terms across languages.Read 7 Oct 2026 · acapela-group.com
- Rating on G2
- 5.0 out of 5 from 1 reviewRead 21 Oct 2026 · g2.com
- Rating on Google Play
- 2.4 out of 5 from about 6,230 reviewsRead 21 Oct 2026 · play.google.com
- Rating on Trustpilot
- 3.9 out of 5 from 3 reviewsRead 21 Oct 2026 · trustpilot.com
- SDK coverage
- Official developer offerings include SDKs for Linux, Windows, Mac OS X, Windows Server, Linux Server, iOS, Android and Linux Embedded.Read 21 Oct 2026 · acapela-group.com
- Security and privacy
- Acapela's legal page says its privacy policy complies with GDPR and describes access controls, confidentiality duties, and safeguards for recovering from incidents.Read 7 Oct 2026 · acapela-group.com
- Security standards
- Acapela Cloud says it follows current W3C standards for enhanced security.Read 21 Oct 2026 · acapela-group.com
- SSML
- Acapela’s real-time neural voices support SSML so developers can control speech rendering with markup.Read 21 Oct 2026 · acapela-group.com
- Telephony support
- Acapela lists IVR, call-center and 24/7 voice-server scenarios, including custom branded voices.Read 21 Oct 2026 · acapela-group.com
- Transport use
- The company describes voice integration for public transport, passenger information, navigation and autonomous vehicles.Read 21 Oct 2026 · acapela-group.com
- Use cases
- The company identifies voice agents and interactive voice response systems as customer interaction use cases.Read 7 Oct 2026 · acapela-group.com
- Voice branding
- The portfolio includes custom voice branding intended to give an organization a distinctive digital voice persona.Read 21 Oct 2026 · acapela-group.com
- Voice cloning
- YesRead 20 Sep 2026 · mov.acapela-group.com
- Voice portfolio
- Its customer interaction page describes a portfolio of over 250 voices in more than 30 languages.Read 7 Oct 2026 · acapela-group.com
- Voice preservation
- My-Own-Voice creates a synthetic voice from a user’s recordings for people who may lose the ability to speak.Read 21 Oct 2026 · mov.acapela-group.com
Plans and prices
Strong points and limits
Strong points
- More than 250 voices across over 30 languages.
- Cloud, sovereign cloud, on-premises, and embedded deployment.
- Pronunciation rules and lexicons can tune specific terms.
- Supports API access and commercial use.
- NVDA voices support blind and vision-impaired users.
Limits
- No free plan is listed.
- Yearly subscription costs €99 a year, excluding VAT.
- Infovox iVox will not be updated for new Apple Silicon Macs.
Who it suits
Acapela suits organizations building speech into apps, services, devices, or customer interaction systems, and developers needing multiple integration options. Its NVDA voices also address blind and vision-impaired computer users.
Verdict
Acapela combines a broad voice portfolio with several deployment options and developer interfaces. Check the platform package and pricing terms that fit the intended project before choosing a plan.
Where Specifiction places it
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