Acronis True Image

Spec sheet

What it does

Acronis True Image combines full-machine and file backup, disk cloning, recovery, cloud storage and cyber-protection features for home users.Read 15 Oct 2026 · acronis.com

Supported platforms

Windows,macOS,iOS,AndroidRead 20 Sep 2026 · acronis.com

Free plan

NoRead 20 Sep 2026 · acronis.com

Support

Subscribers receive knowledge-base, forum, chat, email and phone support, with Acronis describing technical support as available 24 hours.Read 15 Oct 2026 · acronis.com

Headquarters

Schaffhausen, SwitzerlandRead 23 Sep 2026 · acronis.com

Founded

2003Read 23 Sep 2026 · acronis.com

API availability

Acronis publishes public platform APIs with guides and OpenAPI 3.0 references for account, agent, alert, resource, task, disaster-recovery and other services.Read 15 Oct 2026 · developer.acronis.com

API documentation depth

The developer portal includes authentication, request and response formats, status codes, pagination, an API library and a monthly change log.Read 15 Oct 2026 · developer.acronis.com

Backup scope

mixedRead 20 Sep 2026 · acronis.com

Backup types

The product supports full-image, file-and-folder, incremental and differential backups with scheduling.Read 15 Oct 2026 · acronis.com

Cloud backup

Advanced and Premium include Acronis cloud storage, with tier limits of 50GB and 1TB before paid upgrades.Read 15 Oct 2026 · acronis.com

Company legal name

Crunchbase identifies the legal entity as Acronis International GmbH.Read 15 Oct 2026 · crunchbase.com

Company origin

Acronis says it was founded in Singapore in 2003 and is headquartered in Schaffhausen, Switzerland.Read 15 Oct 2026 · acronis.com

Company size

LinkedIn states that Acronis has 15 offices and employees in more than 60 countries.Read 15 Oct 2026 · linkedin.com

Computer backup

YesRead 20 Sep 2026 · acronis.com

Disk cloning

It creates complete disk replicas for backup or migration to another drive or computer.Read 15 Oct 2026 · acronis.com

Encryption

Acronis says cloud storage is encrypted at rest with AES-256 and customers can enable client-side encryption for supported products.Read 15 Oct 2026 · acronis.com

Extensibility scope

The documented APIs target Acronis platform services; the consumer True Image product page does not advertise a local SDK or self-hosted deployment.Read 15 Oct 2026 · developer.acronis.com

Funding

Acronis announced a 2021 funding round exceeding $250 million led by CVC Capital Partners, valuing the company above $2.5 billion.Read 15 Oct 2026 · acronis.com

Internet requirement

Internet access is required for activation, updates, cloud functions and cybersecurity protections.Read 15 Oct 2026 · acronis.com

Licence model

Official documentation describes True Image as subscription-only, with updates and support tied to the subscription period.Read 15 Oct 2026 · acronis.com

Limit: cloud reliability

TrustRadius reviews include complaints about clunky interfaces, very slow or failed cloud backups, limited cloud quotas and resource-heavy protection.Read 15 Oct 2026 · trustradius.com

Limit: feature regression

PCWorld says the current subscription product lost folder-sync capability while adding mainly security features.Read 15 Oct 2026 · pcworld.com

Limit: Mac support complaints

A G2 reviewer reports incompatibility with newer macOS versions and unsatisfactory support, although current official requirements list macOS 12 through 26.Read 15 Oct 2026 · g2.com

Limit: price

Cloudwards and PCWorld characterize True Image as expensive or pricey overkill for average users.Read 15 Oct 2026 · cloudwards.net

Limit: resource usage and telemetry

PCWorld reports a large background footprint, roughly 13 processes, about 1.6GB of disk use and extensive telemetry concerns.Read 15 Oct 2026 · pcworld.com

Microsoft 365 backup

Advanced and Premium back up Microsoft 365 data including Outlook and OneDrive.Read 15 Oct 2026 · acronis.com

Mobile backup

Acronis Mobile backs up contacts, photos, videos, calendars and reminders to Acronis Cloud or a local PC/Mac.Read 15 Oct 2026 · apps.apple.com

Ownership

The G2 product profile states that Acronis is majority-owned by EQT.Read 15 Oct 2026 · g2.com

Praise: ease of use

G2 and TrustRadius reviewers commonly describe the interface and setup as simple, intuitive and low-maintenance.Read 15 Oct 2026 · g2.com

Praise: reliability and recovery

TrustRadius reviewers repeatedly praise reliable full-system backups, bare-metal recovery, cloning and successful restoration of deleted or corrupted files.Read 15 Oct 2026 · trustradius.com

Praise: speed

Cloudwards reports unusually fast backup performance in hands-on testing compared with many competitors.Read 15 Oct 2026 · cloudwards.net

Ransomware protection

Behavior-based protection detects ransomware and can automatically recover files changed by an attack.Read 15 Oct 2026 · acronis.com

Rating on Apple App Store

4.2 out of 5 from 832 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.3 out of 5 from 23 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.3 out of 5 from 71 reviewsRead 15 Oct 2026 · g2.com

Rating on Google Play

3.1 out of 5 from 199 reviewsRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

4.5 out of 5 from 3,430 reviewsRead 15 Oct 2026 · uk.trustpilot.com

Rating on TrustRadius

8.4 out of 10 from 51 reviewsRead 15 Oct 2026 · trustradius.com

Release news

Build 42980, dated April 28, 2026, dropped installation support for unsupported Windows versions including XP, Vista, 7, 8/8.1 and 32-bit Windows.Read 15 Oct 2026 · dl.acronis.com

Remote management

The product provides a web console showing protection status and allowing remote backup and recovery management.Read 15 Oct 2026 · acronis.com

Restore modes

mixedRead 20 Sep 2026 · acronis.com

Security compliance

Acronis lists ISO 27001/27017/27018, SOC 2, PCI DSS, FIPS 140-2, HIPAA and other certifications or frameworks in its Trust Center.Read 15 Oct 2026 · acronis.com

Storage targets

Supported targets include internal and USB drives, network shares/NAS and Acronis Cloud; macOS also lists Thunderbolt, FireWire and SoftRAID.Read 15 Oct 2026 · dl.acronis.com

Supported platforms

The current product page lists Windows 10/11 64-bit, macOS Monterey through Tahoe, iOS 15 or later and Android 10 or later.Read 15 Oct 2026 · acronis.com

System requirement

The documented True Image 2020 minimums are a 1GHz Pentium processor, 1GB RAM, 3.5GB free disk space and 1024x768 display.Read 15 Oct 2026 · acronis.com

Trial behavior

An unactivated installation runs fully for 30 days, after which only recovery remains available.Read 15 Oct 2026 · acronis.com

Plans and prices

Every Acronis True Image plan and price →

Where Specifiction places it

• Disk Imaging Software#1 of 309.3
• Data Backup Software#1 of 259.3
• Cloud Backup Services#2 of 479.3
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• Mobile Data Backup Software#1 of 209.3