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Amazon Chime SDK Voice Connector

docs.aws.amazon.com

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Spec score 7.5 #14 of 52 in Voice APIs

Spec sheet

Purpose
Provides SIP trunking service for an existing phone system, connecting it to the PSTN and Amazon Chime SDK meetings.Read 2 Oct 2026 · docs.aws.amazon.com
Audio streaming
Call audio, including audio from SIPREC-compatible devices, can be streamed to Amazon Kinesis Video Streams for analytics and machine learning.Read 2 Oct 2026 · aws.amazon.com
Call analytics
Associating a call analytics configuration lets a Voice Connector generate insights using Amazon Transcribe, Amazon Transcribe Call Analytics, and voice analytics.Read 2 Oct 2026 · docs.aws.amazon.com
Call direction
Voice Connectors can be configured for inbound calls, outbound calls, or both.Read 2 Oct 2026 · aws.amazon.com
Calling format
PSTN calling supports E.164 numbers and does not support private numbering schemes such as 4-, 5-, or 6-digit extensions.Read 2 Oct 2026 · docs.aws.amazon.com
Encryption
When enabled, encryption uses TLS for SIP signaling and SRTP for media; inbound calls use TLS and unencrypted outbound calls are blocked.Read 2 Oct 2026 · docs.aws.amazon.com
Free calls
Calls to other Voice Connector customers are free of charge.Read 2 Oct 2026 · aws.amazon.com
Limit
Voice Connectors do not support SMS.Read 2 Oct 2026 · docs.aws.amazon.com
Monitoring
Voice Connector logs can be sent to CloudWatch Logs, and media can be streamed to Kinesis.Read 2 Oct 2026 · docs.aws.amazon.com
Network types
New Voice Connectors can use DUAL_STACK (IPv4/IPv6) or IPV4_ONLY; existing connectors use IPV4_ONLY.Read 2 Oct 2026 · docs.aws.amazon.com
Phone numbers
You can port existing phone numbers or provision new numbers and assign them to a Voice Connector.Read 2 Oct 2026 · docs.aws.amazon.com
Prerequisite
Using a Voice Connector requires a PBX, SBC, or other voice infrastructure that supports SIP and has internet access.Read 2 Oct 2026 · docs.aws.amazon.com
Regional failover
Voice Connector groups route inbound PSTN calls across regions and can fail over to another region during an availability event.Read 2 Oct 2026 · docs.aws.amazon.com
Streaming limit
A maximum of two audio streams per recording session is supported for SIPREC or network-based recording compatibility.Read 2 Oct 2026 · docs.aws.amazon.com

Plans and prices

Amazon Chime SDK Voice Connector Priced on request Pay per use: calls and optional streaming are billed by the minute; phone numbers are billed per number per month. No upfront fees. Inbound and outbound calling billed in 6-second increments (6-second minimum) · rates vary by destination and phone number type · additional AWS service charges may apply Read 2 Oct 2026 · aws.amazon.com

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Where Specifiction places it

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