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SPECIFICTION
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Amazon Relay

relay.amazon.com

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Spec score 8.3 #4 of 27 in Load Board Software

What it is

Amazon Relay is a free freight marketplace where carriers can find spot loads and contracts. Its load board supports one-off load searches and bookings, alongside Post A Truck matching, lane auctions, and single- or multi-week round-trip contracts. Before accepting a load, carriers can see the base rate, fuel surcharge, and toll charges. Completed work is paid weekly: loads completed by Saturday at 23:59 are paid the following Friday. The web portal and Android and iOS apps provide access; drivers can view schedules and load history, inspect assets, follow load instructions, and report issues in the app. Truck-friendly routes account for truck and trailer type, road restrictions, and changing traffic. Drivers can request trip support through Relay Assistant, an AI-generated chat tool. Active carriers may also access discounts on services and equipment, including eligible Samsara dash cams. Carrier eligibility generally includes interstate DOT authority active for at least 180 days, a valid MC number, qualifying safety metrics, and required insurance. Completed applications are typically approved or rejected within one to three weeks, according to Amazon.

Spec sheet

What it does
Amazon Relay is a free freight marketplace where carriers can find spot loads and contracts.Read 7 Oct 2026 · relay.amazon.com
Security
Amazon says it screens carrier credentials, verifies driver identity, tracks loads using trailer telematics, and uses trailer cameras and sensors for cargo security.Read 7 Oct 2026 · relay.amazon.com
Headquarters
Seattle, Washington, United StatesRead 28 Sep 2026 · relay.amazon.com
Founded
1994Read 28 Sep 2026 · relay.amazon.com
Application timing
Amazon says completed carrier applications are typically approved or rejected within one to three weeks.Read 7 Oct 2026 · relay.amazon.com
Booking options
Relay offers Post A Truck matching, lane auctions, and single or multi-week round-trip contracts.Read 7 Oct 2026 · relay.amazon.com
Carrier eligibility
Carriers generally need interstate DOT authority active for at least 180 days, a valid MC number, qualifying safety metrics, and required insurance.Read 7 Oct 2026 · relay.amazon.com
Company details
Amazon’s investor FAQ says the company was incorporated in 1994 and its principal corporate offices are in Seattle, Washington.Read 7 Oct 2026 · ir.aboutamazon.com
Driver support
Drivers can request trip support through Relay Assistant, an AI-generated chat tool in the app.Read 7 Oct 2026 · relay.amazon.com
Integrations and discounts
Active Relay carriers can access discounts on services and equipment, including eligible Samsara dash cams.Read 7 Oct 2026 · relay.amazon.com
Load board
Carriers can search for and book one-off spot freight loads through the load board.Read 7 Oct 2026 · relay.amazon.com
Mobile app
Drivers can view schedules and load history, perform asset inspections, follow load instructions, and report issues in the Relay app.Read 7 Oct 2026 · relay.amazon.com
Navigation
The app provides truck-friendly routes that account for truck and trailer type, road restrictions, and changing traffic conditions.Read 7 Oct 2026 · relay.amazon.com
Payments
Completed loads are paid weekly, with work completed by Saturday at 23:59 paid the following Friday.Read 7 Oct 2026 · relay.amazon.com
Support and reporting
Relay carriers and drivers can report suspicious activity at any time through the operations center or the listed security email address.Read 7 Oct 2026 · relay.amazon.com
Third-party load boards
Amazon says loads are tendered directly to approved carriers through the Relay web portal or mobile app, not through third-party load boards.Read 7 Oct 2026 · relay.amazon.com
Upfront rates
Relay shows the base rate, fuel surcharge, and toll charges before a carrier commits to a load.Read 7 Oct 2026 · relay.amazon.com

Plans and prices

Amazon Relay Free Free access; no subscription fees or costs to join; carrier requirements apply Read 7 Oct 2026 · relay.amazon.com

Every Amazon Relay plan and price →

Strong points and limits

Strong points

  • Free access with no subscription fee to join.
  • Offers spot loads, auctions, and contracts.
  • Shows rate, fuel surcharge, and tolls upfront.
  • Apps include truck-friendly routing and trip support.
  • Completed loads are paid weekly.

Limits

  • Carrier eligibility requirements apply.
  • Applications typically take one to three weeks for a decision.
  • Loads are not tendered through third-party load boards.

Who it suits

It suits carriers meeting Amazon’s eligibility requirements who want to search and book freight loads from the web or a mobile app. Drivers can use the app for schedules, inspections, instructions, and trip support.

Verdict

Amazon Relay combines load discovery and booking with driver tools across web, Android, and iOS. Carriers should check the eligibility requirements and application timing before relying on access.

Where Specifiction places it

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