Tech riderRev. 5 Oct 2026

Amex GBT Neo

Ch 136.8of 26 Travel and Expense Management Software

1Runs onAndroid, iOS, Web
2CostsNot stated by the maker
3Travel bookingYes
4Expense reportingYes
5Travel policy controlsYes
6Receipt captureYes
7Reimbursement workflowYes
8Corporate card supportYes

7 lines stated Written from the maker's own pages: amexglobalbusinesstravel.com

Overview

Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.

Who it is for

Neo is presented for complex businesses seeking unified travel and expense management and specialized business travel services. Its configurable policies and ERP connectivity may suit organizations with changing travel rules and established systems.

What is good

Bookings automatically feed into Neo expense
Configurable travel policies
Itinerary suggestions use preferences and booking history
Receipt capture and reimbursement calculations
24/7 travel counselor chat

What to know first

Pricing is on request
Availability may vary by location
Pricing terms depend on company needs

Verdict

Neo links travel booking and expense workflows, with policy controls, automation, mobile access, and counselor support. Pricing and availability depend on company needs and location, so organizations are advised to schedule a demo to find the best fit.

Amex GBT Neo plans and pricing

All plans

Amex GBT Neo Not published flat fee, pay as you book, subscription, or custom terms; pricing depends on company needs amexglobalbusinesstravel.com · 5 Oct 2026

Compared on travel and expense management software

Travel booking: Yesamexglobalbusinesstravel.com
Expense reporting: Yesamexglobalbusinesstravel.com
Travel policy controls: Yesamexglobalbusinesstravel.com
Receipt capture: Yesamexglobalbusinesstravel.com
Reimbursement workflow: Yesamexglobalbusinesstravel.com
Corporate card support: Yesamexglobalbusinesstravel.com

Facts

Purpose: Neo is a travel and expense management solution for businesses, combining travel booking and expense management.amexglobalbusinesstravel.com · 5 Oct 2026
Unified travel and expenses: Bookings automatically feed into Neo expense.amexglobalbusinesstravel.com · 5 Oct 2026
Configurable policies: Neo can be configured to support complex and changing organizational needs and travel policies.amexglobalbusinesstravel.com · 5 Oct 2026
Traveler experience: Neo provides an omnichannel experience with a retail shopping-style design informed by user feedback.amexglobalbusinesstravel.com · 5 Oct 2026
Booking recommendations: Neo recommends itineraries based on traveler preferences and booking history, and allows travelers to modify itineraries.amexglobalbusinesstravel.com · 5 Oct 2026
Expense controls: Neo can detect duplicate expenses and prompt users to correct noncompliant items before submission.amexglobalbusinesstravel.com · 5 Oct 2026
Expense automation: Neo supports receipt capture and categorization, and automatically calculates allowances and reimbursable amounts.amexglobalbusinesstravel.com · 5 Oct 2026
Integrations: Amex GBT describes Neo integrations with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on.amexglobalbusinesstravel.com · 5 Oct 2026
ERP connectivity: Neo can sync with enterprise resource planning systems.amexglobalbusinesstravel.com · 5 Oct 2026
Security: Amex GBT says Neo meets high industry standards for platform security and data security.amexglobalbusinesstravel.com · 5 Oct 2026
Mobile platforms: The Amex GBT Mobile app is linked to Neo and is available through the App Store and Google Play; Neo is described for desktop and mobile use.amexglobalbusinesstravel.com · 5 Oct 2026
Support: Amex GBT says its travel counselors are available for chat 24/7, with app-based assistance and travel counselor handoff.amexglobalbusinesstravel.com · 5 Oct 2026
Who it is for: Neo is presented as a solution for complex businesses seeking unified travel and expense management and specialized business travel services.amexglobalbusinesstravel.com · 5 Oct 2026
Availability: Amex GBT says solution availability may vary by location and advises scheduling a demo to find the best fit.amexglobalbusinesstravel.com · 5 Oct 2026