Back Market
backmarket.com
Spec sheet
- Headquarters
- Paris, FranceRead 19 Oct 2026 · backmarket.com
- Founded
- 2014Read 19 Oct 2026 · backmarket.com
- AI shopping help
- An AI shopping assistant on the Back Market app and website appears from the search bar and helps shoppers find a refurbished device.Read 14 Nov 2026 · help.backmarket.com
- Battery standard
- Devices must meet a minimum 80% battery health with 100% charge capacity.Read 14 Nov 2026 · backmarket.com
- Data wipe
- Devices undergo a factory reset so previous data is erased to the original manufacturer settings.Read 14 Nov 2026 · backmarket.com
- Included coverage
- Every purchase includes a 1-year warranty, 30-day free returns, and customer care support.Read 14 Nov 2026 · backmarket.com
- Marketplace role
- On the US site, Back Market Inc. puts buyers in contact with professional sellers and is not the seller or reseller of the products.Read 14 Nov 2026 · backmarket.com
- Payments security
- Banking details are collected and retained by Adyen, which the privacy policy describes as PCI-DSS certified.Read 14 Nov 2026 · backmarket.com
- Privacy laws
- The privacy policy says personal data is protected under the GDPR and the California Consumer Privacy Act of 2018.Read 14 Nov 2026 · backmarket.com
- Quality checks
- Refurbished smartphones on the marketplace are subject to up to a 100-point inspection.Read 14 Nov 2026 · backmarket.com
- Scale
- More than 38 million refurbished devices have been sold on Back Market across 17 markets.Read 14 Nov 2026 · backmarket.com
- Seller integrations
- Sellers can use APIs to personalize sourcing and selling.Read 14 Nov 2026 · backmarket.com
- Seller support
- Sellers have a 24/7 support platform with guides and one-on-one help from Back Market experts.Read 14 Nov 2026 · backmarket.com
- Sourcing check
- Back Market says a device is guaranteed not to be locked, stolen, or fraudulently sourced.Read 14 Nov 2026 · backmarket.com
- US shipping limit
- Products on the US platform can only be shipped to the 48 contiguous United States.Read 14 Nov 2026 · backmarket.com
- What it is
- Back Market is a global marketplace for verified refurbished technology, focused on keeping devices in use through circularity and repair.Read 14 Nov 2026 · backmarket.com
- Who sells
- The seller side is an e-commerce platform for professional refurbishers, with 1,800 sellers across 17 countries.Read 14 Nov 2026 · backmarket.com
Plans and prices
Warranty extension $8.99 a year For laptops, starting at $8.99 for 1-year Starts when the 1-year refurbisher warranty expires · cost varies by device · repair or a refund if it cannot be fixed Read 14 Nov 2026 · backmarket.com
BackUp Protection Plan $14.99 a year For laptops, starting at $14.99 for 2 years or $0.79/month Cracked screens, drops, and water damage · starts after the 1-year refurbisher warranty · up to 2 covered claims per term · smartphone claims may have a fee Read 14 Nov 2026 · backmarket.com
Quality Assurance Fee Price not published Added to each order based on the cart total Minimum $0.49 · maximum 2% of the cart · $0.49 on $1–$24.99 · $8.99 when the cart is over $1000 · this fee article does not apply to California residents Read 14 Nov 2026 · help.backmarket.com
Where Specifiction places it
- Used Tech Marketplaces#1 of 408.3