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ButterflyMX

butterflymx.com

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Spec score 8.7 #2 of 31 in Property Access Control Software

What it is

ButterflyMX combines video intercoms, access control, security cameras, and related systems for multifamily, commercial, student housing, and gated community properties. Residents can see and speak with visitors, remotely grant access, create temporary PINs, and use visitor passes. Property staff can manage permissions and review entry records with date- and time-stamped photos retained for 365 days. The platform supports Android, iOS, web, and API access, with integrations including Yardi, RealPage, Entrata, AppFolio, Google Workspace, Yale, Kwikset, SALTO KS, Apple Wallet, and Google Wallet. Its QR Code Intercom offers browser access for visitors and uses encryption, geofencing, session limits, and audit logs. The company describes its platform as SOC 2 compliant and offers an open API and SDK. Residents and visitors use the mobile app for free; owners pay for hardware and annual software. Video intercom hardware is listed from $3,995, paid once, and paid pricing starts at $20/mo. Hardware requires internet, power, and an electronic or magnetic lock, with local installers handling installation.

Spec sheet

What it does
ButterflyMX is a cloud property-access and security platform for multifamily, commercial, student-housing and gated properties.Read 15 Oct 2026 · butterflymx.com
Product
ButterflyMX is a unified property access and security platform combining video intercoms, access control, security cameras, and related property systems.Read 29 Sep 2026 · butterflymx.com
API
ButterflyMX publishes an API with OAuth 2.0 authorization for resources such as buildings, tenants and door-release events.Read 15 Oct 2026 · apidocs.butterflymx.com
Integrations
Listed integrations include Yardi, RealPage, Entrata, AppFolio, Greystar, RentManager, Google Workspace, Buildium, BuildingLink, MRI Software, smart locks, Apple Wallet, Google Wallet, Alexa and Siri.Read 15 Oct 2026 · butterflymx.com
Security
ButterflyMX describes itself as SOC 2 compliant and says its platform is backed by independent security audits and a public Trust Center.Read 29 Sep 2026 · butterflymx.com
Support
The cost page says live support is available by phone, email, or chat and that mobile app, updates, and live support are included in software pricing.Read 29 Sep 2026 · butterflymx.com
License
ButterflyMX software is proprietary: its terms grant a revocable, non-exclusive license and prohibit copying, reverse engineering and derivative works.Read 15 Oct 2026 · butterflymx.com
Headquarters
New York City, New York, United StatesRead 28 Sep 2026 · butterflymx.com
Founded
2014Read 28 Sep 2026 · butterflymx.com
Access control
Keypads and readers support smartphone, fob and PIN credentials, with permissions managed from a computer or smartphone.Read 15 Oct 2026 · butterflymx.com
App availability
ButterflyMX provides a free mobile app for Apple and Android devices, and registration requires the resident to provide their email address to the property manager or owner.Read 29 Sep 2026 · butterflymx.com
Company founding and size
ButterflyMX says it was founded in 2014, has global headquarters in New York City and employs more than 300 people across the United States, Canada and Europe.Read 15 Oct 2026 · butterflymx.com
Company history and headquarters
ButterflyMX says it was founded in 2014 and lists its global headquarters in New York City.Read 29 Sep 2026 · butterflymx.com
Company identity
The legal entity is ButterflyMX, Inc., a Delaware corporation with its principal office at 44 West 28th Street, New York.Read 15 Oct 2026 · butterflymx.com
Developer API
ButterflyMX offers an open API and SDK, with iOS and Android SDK documentation and an API reference.Read 29 Sep 2026 · butterflymx.com
Documentation
Public resources include property-manager guides, resident instructions, installer cut sheets, training videos and a searchable Help Center.Read 15 Oct 2026 · butterflymx.com
Elevator controls
Elevator controls can unlock tenant-specific floors from a smartphone while restricting guests to the floor they are visiting.Read 15 Oct 2026 · butterflymx.com
Free resident use
The company says ButterflyMX is free for tenants, residents, and visitors, while property owners pay for hardware and annual software.Read 29 Sep 2026 · butterflymx.com
Free tenant use
Tenants, residents and visitors can use ButterflyMX without paying; property owners pay for hardware and annual software.Read 15 Oct 2026 · butterflymx.com
Front Desk Station
Front Desk Station provides centralized live intercom video, visitor communication and credential authentication from a computer.Read 15 Oct 2026 · butterflymx.com
Funding
A 2026 company announcement says ButterflyMX raised a $50 million Series D led by JMI Equity, bringing reported total funding to $100 million.Read 15 Oct 2026 · butterflymx.com
Hardware and installation
ButterflyMX says its access control systems require internet, power, and an electronic or magnetic lock, and are installed by local installers.Read 29 Sep 2026 · butterflymx.com
Limit: Android and visitor-pass issues
Google Play reviews mention inability to edit visitor passes and intermittent Android shortcut or tap-to-unlock failures.Read 15 Oct 2026 · play.google.com
Limit: hardware reliability
Trustpilot reviewers reported panel hardware failure within months and a month-long access interruption, although replacement was provided under warranty.Read 15 Oct 2026 · trustpilot.com
Limit: outages
A Trustpilot reviewer reported an outage that left residents unable to enter for a weekend and said subscription billing continued during the disruption.Read 15 Oct 2026 · trustpilot.com
Limit: privacy concerns
Trustpilot reviewers criticized year-long storage of entry photos and management visibility into resident access activity.Read 15 Oct 2026 · trustpilot.com
Network requirements
Devices require reliable always-on broadband; cameras and camera gateways require wired Ethernet and do not support Wi‑Fi or cellular.Read 15 Oct 2026 · help.butterflymx.com
Notable news
On January 14, 2025, ButterflyMX announced growth equity led by FTV Capital with participation from Fifth Wall and Lead Edge Capital.Read 15 Oct 2026 · prnewswire.com
Package management
Package tools include Delivery Pins, Delivery Passes, video calling and an optional secure Package Room.Read 15 Oct 2026 · help.butterflymx.com
Partner controls
Production API credentials require a partner demo and review against ButterflyMX branding and technical requirements.Read 15 Oct 2026 · apidocs.butterflymx.com
PMS synchronization
PMS Sync compares resident directories and automatically grants access at move-in and revokes it at move-out.Read 15 Oct 2026 · help.butterflymx.com
Praise: ease and support
Reviewers repeatedly praise the app’s convenience, easy access, intuitive interface and responsive customer support.Read 15 Oct 2026 · g2.com
Property management
Property staff can remotely manage permissions and review entry events with date- and time-stamped photos stored for 365 days.Read 29 Sep 2026 · butterflymx.com
QR intercom security
The QR Code Intercom uses 256-bit end-to-end encryption, geofencing, session limiting, and audit logs; visitors can access it through a web browser without downloading an app.Read 29 Sep 2026 · butterflymx.com
Rating on Apple App Store
4.9 out of 5 from 112K ratingsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.3 out of 5 from 22 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.2 out of 5 from 4 reviewsRead 15 Oct 2026 · gartner.com
Rating on GetApp
5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
4.8 out of 5 from 17.6K reviewsRead 15 Oct 2026 · play.google.com
Rating on Trustpilot
3.2 out of 5 from 65 reviewsRead 15 Oct 2026 · trustpilot.com
Resident access
Residents can see and speak with visitors, remotely grant access, create temporary access PINs, and use visitor passes.Read 29 Sep 2026 · butterflymx.com
SDKs
The developer hub provides iOS and Android SDK documentation, demo apps, API reference material and partner-approval requirements.Read 15 Oct 2026 · butterflymx.com
Security cameras
The platform supports high-definition, night-vision security cameras connected to access control.Read 15 Oct 2026 · butterflymx.com
Security claims
ButterflyMX advertises SOC 2 compliance, independent security audits and a public Trust Center.Read 15 Oct 2026 · butterflymx.com
Self-hosting
The service is described as a shared, cloud-based, multi-tenant SaaS platform; self-hosting is not offered in the terms.Read 15 Oct 2026 · butterflymx.com
Smart locks
ButterflyMX says it supports more than 80 smart-lock brands, including Schlage, Kwikset and Yale.Read 15 Oct 2026 · butterflymx.com
Vehicle access
Vehicle access uses windshield tags and records time- and date-stamped gate or garage entries.Read 15 Oct 2026 · butterflymx.com
Video intercom
Its video intercom lets users open doors and gates remotely and video-chat with visitors without in-unit hardware or building-wide wiring.Read 15 Oct 2026 · butterflymx.com
Who it serves
The platform is for multifamily, commercial, student housing, and gated community properties and their owners, managers, residents, staff, and visitors.Read 29 Sep 2026 · butterflymx.com

Plans and prices

8″ Surface Video Intercom $3,995, paid once 1080p video · Wi‑Fi/RFID · iOS/Android app · 2-year warranty Read 15 Oct 2026 · butterflymx.com
8″ Video Intercom (surface) $3,995, paid once Regular price: $4,995 · Two year warranty included Read 29 Sep 2026 · butterflymx.com
8″ Recessed Video Intercom $4,495, paid once 1080p video · Wi‑Fi/RFID · iOS/Android app · 2-year warranty Read 15 Oct 2026 · butterflymx.com
8″ Video Intercom (recessed) $4,495, paid once Regular price: $5,495 · Two year warranty included Read 29 Sep 2026 · butterflymx.com
12″ Surface Video Intercom $5,995, paid once 1080p video · Wi‑Fi/RFID · iOS/Android app · 2-year warranty Read 15 Oct 2026 · butterflymx.com
12″ Video Intercom (surface) $5,995, paid once Regular price: $6,995 · Two year warranty included Read 29 Sep 2026 · butterflymx.com
12″ Recessed Video Intercom $6,495, paid once 1080p video · Wi‑Fi/RFID · iOS/Android app · 2-year warranty Read 15 Oct 2026 · butterflymx.com
12″ Video Intercom (recessed) $6,495, paid once Regular price: $7,495 · Two year warranty included Read 29 Sep 2026 · butterflymx.com
Property software Price not published $30–$42 per apartment unit annually; exact quote required Mobile app · updates · live support · integrations Read 15 Oct 2026 · butterflymx.com
Software and hosting Priced on request Annual software fee per apartment unit; page says $30–$42 per apartment unit per year Cost depends on integrations and features; exact price requires a property quote Read 29 Sep 2026 · butterflymx.com

Every ButterflyMX plan and price →

Strong points and limits

Strong points

  • Residents can remotely grant access and create temporary PINs.
  • Entry photos are retained for 365 days.
  • Integrations include property management systems and digital wallets.
  • Open API and SDK are available.
  • Live support is available by phone, email, or chat.

Limits

  • Hardware requires internet, power, and an electronic or magnetic lock.
  • Installation is handled by local installers.
  • Annual software pricing requires a property quote.
  • Resident registration requires providing an email to the property manager or owner.

Who it suits

It suits property owners and managers who need access and visitor tools across residential or commercial properties. Residents and visitors can use the mobile app without charge, while owners cover hardware and annual software.

Verdict

ButterflyMX specifies resident, visitor, and staff access workflows, plus integrations and API options. Owners should account for hardware requirements and request a quote for annual software pricing.

Where Specifiction places it

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