Canopy
gocanopy.com
What it is
Canopy provides remote monitoring and management for device fleets, using custom automations or agentic AI to identify and resolve problems. Its target fleets can include POS systems, kiosks, cameras, network devices, and peripherals. Real-time dashboards show health data for operating systems, applications, networks, peripherals, and customer-specific metrics. Teams can run custom, bulk, and scheduled remote actions, with Windows and Linux management and mobile device management for iOS and Android. Advanced lists automated self-healing actions and smart alerts; other capabilities include automated alerts, notifications, and device lifecycle management. Canopy offers REST-based APIs for data extraction, data insertion, and action execution. Remote desktop uses its Splashtop integration on Windows, while Linux access uses secure SSH through a reverse tunnel. The Leaf agent runs on Linux, Windows, and Mac OS. Canopy says it is SOC 2 Type II compliant and ISO/IEC 27001:2022 certified, collects device telemetry, and does not handle credit card data. Starter costs $2,500 a month, with a 12-month minimum and a 500-device starting point.
Spec sheet
- What it does
- Canopy is a remote monitoring and management platform for connected-device fleets such as kiosks, POS systems, cameras, network devices and peripherals.Read 15 Oct 2026 · gocanopy.com
- Integrations
- Canopy lists integrations with camera and access-control vendors including Axis and Hanwha, plus Splashtop and Allied Telesis network equipment.Read 15 Oct 2026 · gocanopy.com
- Company
- Canopy’s 2026 company announcement gives Alpharetta, Georgia as its location and says the company was founded in 2013.Read 7 Oct 2026 · gocanopy.com
- Agent communications
- Leaf uses outbound TLS over HTTPS port 443 and does not require locally opened inbound ports.Read 15 Oct 2026 · ai.gocanopy.com
- AI supervision
- Its agentic AI and custom automations monitor devices continuously and can diagnose and resolve issues around the clock.Read 15 Oct 2026 · gocanopy.com
- API architecture
- The platform uses REST APIs for data extraction, insertion and action execution, but API reference material is supplied through a secure customer and partner portal.Read 15 Oct 2026 · gocanopy.com
- Automation
- The Automate module uses drag-and-drop workflows, event or KPI triggers, smart alerts and lifecycle automation for onboarding and updates.Read 15 Oct 2026 · gocanopy.com
- Company facts
- LinkedIn lists Canopy as privately held, founded in 2013, headquartered in Alpharetta, Georgia, with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Company identity
- The privacy policy identifies the maker as Banyan Hills Technologies, Inc. doing business as Canopy.Read 15 Oct 2026 · gocanopy.com
- Company origin
- Canopy's origin story says Steve Latham founded Banyan Hills Technologies in 2013 with Webb Morris as cofounder, and the Canopy platform was commercially released at the end of 2016.Read 15 Oct 2026 · gocanopy.com
- Contract terms
- The FAQ states plans require a minimum 12-month contract, with monthly or annual billing and a 10% discount on select annual billing.Read 15 Oct 2026 · gocanopy.com
- Data handling
- The FAQ says Canopy telemetry does not include credit-card data and identifies SOC 2 Type II and GDPR protections.Read 15 Oct 2026 · gocanopy.com
- Data scope
- Canopy says it collects device telemetry and does not handle credit card data.Read 7 Oct 2026 · gocanopy.com
- Deployment model
- The enterprise SaaS component requires no customer installation; the Leaf agent is installed on the managed hardware and connects to Canopy cloud services.Read 15 Oct 2026 · gocanopy.com
- Device management
- The Manage module supports software and firmware updates, custom device views, scheduled actions, bulk actions and remote troubleshooting.Read 15 Oct 2026 · gocanopy.com
- Devices it serves
- Canopy is designed for fleets that include POS systems, kiosks, cameras, network devices, and peripherals.Read 7 Oct 2026 · gocanopy.com
- Independent company profile
- Dealroom lists Canopy, formerly Banyan Hills Technologies, as an 11–50-person Duluth, United States company launched in September 2013 and reports a $3 million April 2022 early-VC round.Read 15 Oct 2026 · app.dealroom.co
- Integrations and APIs
- Canopy says its platform services have REST-based APIs for data extraction, data insertion, and action execution.Read 7 Oct 2026 · gocanopy.com
- Leaf agent
- Leaf is a lightweight endpoint agent for Linux, Windows and macOS that supports silent, SSH, OTA, imaging, Kubernetes and Docker installation methods.Read 15 Oct 2026 · ai.gocanopy.com
- Limit: GetApp integrations
- GetApp users give third-party integrations 3.5/5 from four ratings, lower than the product's overall score.Read 15 Oct 2026 · getapp.com
- Limit: Software Advice scores
- Software Advice's nine-review profile rates ease of use 4.0/5 and value for money 4.17/5, below its 4.56/5 functionality score.Read 15 Oct 2026 · softwareadvice.com
- Management
- Listed management capabilities include custom, bulk, and scheduled remote actions, plus Windows and Linux management and iOS and Android mobile device management.Read 7 Oct 2026 · gocanopy.com
- Monitoring
- The Monitor module provides centralized, real-time health visibility, customizable dashboards and status updates across connected products.Read 15 Oct 2026 · gocanopy.com
- Notable news: Full Swing
- A February 27, 2025 case study says Full Swing uses Canopy to monitor, manage and automate its global golf-simulator fleet.Read 15 Oct 2026 · gocanopy.com
- Notable news: Inc. 5000
- On August 11, 2026, Canopy reported ranking 2,738th on the Inc. 5000 with 116% three-year growth and a fourth consecutive appearance.Read 15 Oct 2026 · gocanopy.com
- Pilot policy
- Canopy says it does not offer free pilots and instead provides paid pilots lasting four to six weeks.Read 15 Oct 2026 · gocanopy.com
- Plan limits
- All plans have a 12-month minimum contract, with monthly or annual billing; the pricing page says Starter and Advanced start at 500 devices.Read 7 Oct 2026 · gocanopy.com
- Plugin extensibility
- Custom Leaf plugins can define their programming language, installation method, data handling and reporting interval; the Premier plan advertises an Agent Plug-In SDK.Read 15 Oct 2026 · gocanopy.com
- Praise: GetApp users
- GetApp reviewers rate real-time monitoring 4.5/5 from six ratings and describe the product as useful for visibility into specialized hardware fleets.Read 15 Oct 2026 · getapp.com
- Praise: Software Advice reviewer
- A Software Advice reviewer praised Canopy's seamless API integration and real-time monitoring for Linux-based deployments.Read 15 Oct 2026 · softwareadvice.com
- Pricing limitation
- The pricing page says Canopy is typically priced at a premium to traditional IT RMM products and that advanced or Premier deployments may carry implementation fees.Read 15 Oct 2026 · gocanopy.com
- Rating on G2
- 0.0 out of 5 from 0 reviews for the Canopy RMM listing.Read 15 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- No reviews yet; Gartner displays no user rating for Canopy.Read 15 Oct 2026 · gartner.com
- Rating on GetApp
- 4.6 out of 5 from 9 reviews.Read 15 Oct 2026 · getapp.com
- Rating on Software Advice
- 4.6 out of 5 from 9 reviews.Read 15 Oct 2026 · softwareadvice.com
- Remote access
- Windows devices can be reached through one-click Splashtop remote desktop, while Linux devices can use a secure reverse-tunnel SSH connection.Read 15 Oct 2026 · gocanopy.com
- Reporting
- Analyze & Report provides scheduled SLA and performance reports, trend dashboards, root-cause views and Excel, CSV or PDF export.Read 15 Oct 2026 · gocanopy.com
- Security and compliance
- The site identifies Canopy as SOC 2 Type II compliant and ISO/IEC 27001:2022 certified.Read 7 Oct 2026 · gocanopy.com
- Security certifications
- Canopy states that it is SOC 2 Type II compliant and ISO/IEC 27001:2022 certified.Read 15 Oct 2026 · gocanopy.com
- Support and onboarding
- Training and onboarding are included with all plans except Starter Basic; ongoing support depends on the selected plan.Read 7 Oct 2026 · gocanopy.com
- Supported agent systems
- Canopy says its Leaf software agent runs on Linux, Windows, and Mac OS.Read 7 Oct 2026 · gocanopy.com
- Trial and pilot
- Canopy says it does not offer free pilots and offers a paid pilot program lasting four to six weeks.Read 7 Oct 2026 · gocanopy.com
Plans and prices
Starter $2,500 a month per month Starts at 500 devices · location management and map view · agentless deployment · full-scale remote actions Read 15 Oct 2026 · gocanopy.com
Advanced $3,750 a month per month Starts at 500 devices · automated self-healing and smart alerts · flexible health dashboards · iOS, Android and agent-adjacent devices Read 15 Oct 2026 · gocanopy.com
Premier Priced on request custom pricing Custom device and product ranges · performance analytics and reports · Agent Plug-In SDK · MCP server Read 15 Oct 2026 · gocanopy.com
Strong points and limits
Strong points
- Dashboards cover device and customer-specific metrics
- Supports bulk and scheduled remote actions
- Offers Windows, Linux, iOS, and Android management
- REST APIs support data and action operations
Limits
- Starter requires a 12-month minimum contract
- Starter starts at 500 devices
- No free pilot; paid pilots last four to six weeks
Who it suits
It suits organizations managing remote fleets that include point-of-sale systems, kiosks, cameras, or network equipment. Starter and Advanced begin at 500 devices; pricing starts at $2,500 a month.
Verdict
Canopy combines fleet monitoring with remote actions and automation across several device types. The 12-month minimum and 500-device starting point are important constraints for smaller deployments.
Where Specifiction places it
- Kiosk Management Software#1 of 278.9
