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Carrier i-Vu

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Spec score 8.4 #2 of 26 in Building Management Software

What it is

Carrier i-Vu is building automation software for central monitoring, control, and optimization of HVAC and integrated building systems. i-Vu Pro presents system data, schedules, alarms, and trends in a browser-based interface accessible from web-enabled devices. It also includes dashboards, reports, trend visualization, insight sharing, security updates, and live system backups; Carrier describes it as built on open BACnet standards. The on-premises version is licensed for use in a customer's own infrastructure, while i-Vu Cloud is hosted on AWS and includes server maintenance, monitoring, database redundancy, backups, and software upgrades. Carrier says the cloud service uses BACnet Secure Connect. i-Vu Express supports integration with third-party systems such as lighting and metering. A Life Sciences offering provides change records, digitally signed reports, and audit-ready documentation aligned with FDA 21 CFR Part 11 expectations. Pricing is on request, and license or subscription scope and usage limits may apply. The cloud BAS service does not provide alarm monitoring, alarm response, or dispatch.

Spec sheet

What it does
i‑Vu Pro is a browser-based building automation platform for centralized monitoring, control and optimization of HVAC and integrated building systems.Read 14 Oct 2026 · carrier.com
Purpose
i‑Vu is building automation software for centralized monitoring, control, and optimization of HVAC and integrated building systems.Read 4 Oct 2026 · carrier.com
API
i‑Vu v10 exposes REST APIs for system structure, configuration, alarm queries and related operations.Read 14 Oct 2026 · manuals.plus
Integrations
i‑Vu Express supports integration with third-party building systems such as lighting and metering.Read 4 Oct 2026 · carrier.com
Support
Carrier directs customers to a local expert for technical advice and tailored solutions.Read 4 Oct 2026 · carrier.com
Headquarters
Palm Beach Gardens, Florida, United StatesRead 28 Sep 2026 · carrier.com
Founded
1915Read 28 Sep 2026 · carrier.com
Alarms
The software provides alarm monitoring and management.Read 14 Oct 2026 · carrier.com
API authentication
REST interfaces require authentication and authorization, with Basic Authentication and API-key authentication supported.Read 14 Oct 2026 · manuals.plus
API documentation depth
The system service provider API documents CRUD operations for areas, equipment, sites, networks and devices.Read 14 Oct 2026 · manuals.plus
BACnet
Carrier describes i‑Vu Pro as built on open BACnet standards.Read 14 Oct 2026 · carrier.com
Browser and mobile support
The v9 guide lists Windows, Mac and Linux browser access plus Android and iOS smartphones and tablets, with some mobile functionality limits.Read 14 Oct 2026 · shareddocs.com
CCN expansion
CIV‑L links multiple Carrier Comfort Network segments through a BACnet/IP backbone to expand system capacity.Read 14 Oct 2026 · carrier.com
Cloud deployment
i‑Vu Cloud is hosted by Carrier on AWS and includes maintenance, reliability monitoring, database redundancy, backups and upgrades.Read 14 Oct 2026 · carrier.com
Cloud hosting
i‑Vu Cloud is hosted on AWS and provides cloud hosting, server maintenance, monitoring, database redundancy, backups, and software upgrades.Read 4 Oct 2026 · carrier.com
Cloud security
The cloud service uses BACnet Secure Connect with TLS 1.3 for server-to-network encryption.Read 14 Oct 2026 · carrier.com
Cloud service limit
Carrier’s cloud terms say BAS Cloud Services do not provide alarm monitoring, alarm response, or dispatch services.Read 4 Oct 2026 · carrier.com
Cloud service limitation
The cloud terms state that service scope, features, usage metrics and locations are restricted to the applicable Order Form.Read 14 Oct 2026 · carrier.com
Company founded
LinkedIn says Carrier was founded by Willis Carrier and has operated for more than a century; Carrier identifies 1915 as its founding year in corporate materials.Read 14 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists Carrier headquarters in Palm Beach Gardens, Florida.Read 14 Oct 2026 · linkedin.com
Company legal name
Crunchbase identifies the legal name as Carrier Global Corporation.Read 14 Oct 2026 · crunchbase.com
Company size
LinkedIn lists Carrier as a public company with approximately 48,000 employees across 160 countries and a 10,001+ employee company-size band.Read 14 Oct 2026 · linkedin.com
Dashboards
Carrier lists dashboards and enhanced trend visualization in i‑Vu Pro 10.Read 14 Oct 2026 · carrier.com
Documentation
Carrier publishes installation guides, owner guides, help files, operating-system requirements, microblock references, add-on guides and release notes.Read 14 Oct 2026 · carrier.com
Features
i‑Vu Pro includes dashboards, reports, trend visualization, insight sharing, security updates, and live system backups.Read 4 Oct 2026 · carrier.com
Interface
i‑Vu Pro provides a centralized browser-based interface for system data, schedules, alarms, and trends, accessible from web-enabled devices.Read 4 Oct 2026 · carrier.com
Legacy capacity limit
A hosted Carrier v6 upgrade document lists up to 750 controllers for external routers and 750 combined controllers for the older system.Read 14 Oct 2026 · manuals.plus
Legacy licence expiry
A Carrier Enterprise hosted v6 guide says embedded Customer and Tech Tools licences expired two years after release and required renewal through Carrier.Read 14 Oct 2026 · resource.carrierenterprise.com
Legacy mobile limitation
An independent hosted Carrier v6.5 guide warns that many mobile devices lack plug-ins needed by some add-ons and that untested touch behavior may not work.Read 14 Oct 2026 · manuals.plus
Licence
The software is licensed rather than sold under a limited, non-exclusive, non-transferable licence.Read 14 Oct 2026 · carrier.com
Licensing
On-premises i‑Vu is licensed for use in the customer’s own infrastructure and is not a cloud or SaaS offering.Read 4 Oct 2026 · carrier.com
Life sciences
i‑Vu for Life Sciences provides change records, digitally signed reports, and audit-ready documentation aligned with FDA 21 CFR Part 11 expectations.Read 4 Oct 2026 · carrier.com
Live backups
i‑Vu Pro 10 includes live system backup capability.Read 14 Oct 2026 · carrier.com
Local data storage
CIV‑L stores trend data and schedules locally so operation can continue during network interruptions.Read 14 Oct 2026 · carrier.com
On-premises deployment
On-premises i‑Vu runs on infrastructure controlled by the customer and is not a SaaS offering.Read 14 Oct 2026 · carrier.com
Ownership and funding
Crunchbase lists Carrier as a public, post-IPO-debt company trading as NYSE:CARR and shows NYSERDA as an investor, while funding amounts are obfuscated.Read 14 Oct 2026 · crunchbase.com
Protocol integration
The CIV‑L integration controller connects Carrier and third-party equipment using BACnet, Modbus and LonWorks.Read 14 Oct 2026 · carrier.com
Rating on G2
No Carrier i‑Vu building-automation listing or rating is shown; the opened iVu page is for an unrelated AI conversational search product and has 4.5 out of 5 from 2 reviews.Read 14 Oct 2026 · g2.com
Reports
The system generates operational and energy-related reports.Read 14 Oct 2026 · carrier.com
Safety limitation
The on-premises EULA says i‑Vu is not designed for fire alarms, emergency response or other safety-critical systems.Read 14 Oct 2026 · carrier.com
Schedules
The platform provides centralized scheduling of building equipment.Read 14 Oct 2026 · carrier.com
Security program
Carrier says its Global Product Security Program covers its products and services and uses secure development practices aligned with commercially appropriate cybersecurity standards.Read 4 Oct 2026 · carrier.com
Security programme
Carrier's cloud legal terms describe risk-based security governance, least-privilege access, encryption in transit and at rest, secure development, logging and incident response.Read 14 Oct 2026 · carrier.com
Setpoints
Operators can manage HVAC setpoints through the web interface.Read 14 Oct 2026 · carrier.com
Standards
Carrier describes i‑Vu Pro as built on open BACnet standards.Read 4 Oct 2026 · carrier.com
System requirements
The i‑Vu Pro v9 guide specifies a quad-core client, at least 4 GB RAM and a 100 Mbps or faster communications link.Read 14 Oct 2026 · shareddocs.com
Trends
i‑Vu includes trend viewing and visualization for system data.Read 14 Oct 2026 · carrier.com

Plans and prices

i‑Vu Cloud Priced on request Subscription fees and usage limits are specified in an Order Form seat, asset, consumption, API-call, storage, compute or message limits may apply Read 14 Oct 2026 · carrier.com
i‑Vu® Cloud Priced on request Subscription scope and fees are set in an Order Form; usage limits may apply Read 4 Oct 2026 · carrier.com
i‑Vu Pro 10.0 Priced on request Commercial pricing and license scope are set through an authorized integrator agreement site, authorized-user, controller and point limits may apply Read 14 Oct 2026 · carrier.com
i‑Vu® Pro 10.0 Priced on request Pricing and license scope are set by an accepted quote or agreement with an authorized integrator; site, user, controller, or point limits may apply Read 4 Oct 2026 · carrier.com

Every Carrier i-Vu plan and price →

Strong points and limits

Strong points

  • Browser interface covers data, schedules, alarms, and trends
  • Cloud service includes backups and redundancy
  • Express integrates with lighting and metering systems
  • Life Sciences offers digitally signed reports

Limits

  • Pricing is on request
  • Cloud BAS services do not provide alarm response
  • License and usage limits may apply

Who it suits

i-Vu suits organizations managing HVAC and connected building systems that need centralized monitoring and control. Its Life Sciences offering is relevant to organizations needing change records and audit-ready documentation.

Carrier i-Vu in depth

Read the full write-up

Carrier i-Vu is building automation software for monitoring and controlling HVAC and integrated building systems. It is best suited to facilities teams that need a centralized view across building controls. Its broad control scope is useful, but buyers should weigh custom licensing against the cloud service’s explicit exclusion of alarm response and dispatch.

Overview

i-Vu combines monitoring, control, and optimization for HVAC and other building systems. Alongside HVAC control, it supports lighting control, alarm management, environmental monitoring, and access integration, making it a candidate for sites coordinating several building functions rather than HVAC alone.

Carrier describes i-Vu Pro as built on open BACnet standards, and i-Vu Express can integrate third-party systems such as lighting and metering. Those are useful foundations for a connected building, though the deployment’s licensing scope and applicable limits should be settled with an authorized integrator.

Key features

i-Vu Pro presents system data, schedules, alarms, and trends through a centralized browser interface accessible from web-enabled devices. Dashboards, reports, and trend visualization help operators review performance, while insight sharing supports coordination. Security updates and live system backups address ongoing maintenance needs.

With i-Vu Cloud, Carrier hosts the service on AWS and handles server maintenance, monitoring, database redundancy, backups, and software upgrades. BACnet Secure Connect, built-in redundancy, monitoring, and automated backups are part of the cloud security and continuity offering. This reduces the hosting burden for customers, but the cloud service does not provide alarm monitoring, alarm response, or dispatch; sites needing those services must arrange them separately.

For regulated life-sciences operations, i-Vu for Life Sciences provides change records, digitally signed reports, and audit-ready documentation aligned with FDA 21 CFR Part 11 expectations. Carrier also says its Global Product Security Program applies secure development practices aligned with commercially appropriate cybersecurity standards.

Pricing

i-Vu is paid software with custom pricing. The i-Vu® Pro 10.0 price and licensing scope are set through an accepted quote or agreement with an authorized integrator. Site, user, controller, or point limits may apply, so buyers should establish the relevant limits alongside the quote.

i-Vu® Cloud also has custom pricing: subscription scope and fees are set in an Order Form, and usage limits may apply. The on-premises license is for use in the customer’s own infrastructure; it is not a cloud or SaaS offering. The cloud subscription is the distinct hosted path, with Carrier handling hosting and upkeep. Neither option has a published price here, so compare the complete quoted scope and any limits before choosing.

Platforms

i-Vu supports Android, iOS, Linux, macOS, web, and Windows, as well as an API. The browser-based i-Vu Pro interface is designed for access from web-enabled devices.

Who it's for

i-Vu is a strong fit for facilities teams coordinating HVAC with lighting, metering, environmental monitoring, alarms, or access-related systems, especially where BACnet is a suitable foundation. The Life Sciences offering makes it relevant to organizations that need change records and digitally signed, audit-ready reports. Buyers looking for a hosted service should be comfortable handling alarm response and dispatch outside the BAS cloud service; those requiring Carrier-provided response or dispatch should look elsewhere or make separate arrangements.

Pros and cons

Broad building-system scope: HVAC and lighting control, alarm management, environmental monitoring, and access integration support a more unified operational view.

Choice of hosting model: customers can license on-premises software for their own infrastructure or use AWS-hosted i-Vu Cloud with maintenance, backups, monitoring, and upgrades.

Specialized Life Sciences documentation: change records, digitally signed reports, and audit-ready documentation address a distinct regulated-industry need.

Custom scope complicates budgeting: both plans are custom-priced, and site, user, controller, point, or usage limits may affect the final fit.

Cloud service stops short of alarm response: monitoring, response, and dispatch are excluded, which matters for operators expecting a hosted BAS service to cover incident handling.

Alternatives

For a broader shortlist, see Building Management Software. Delta Controls enteliWEB is worth comparing if stated I/O tiers help frame a deployment: its eW200 covers 200 I/O and multiple sites, while eW1000 covers 1000 I/O; editions and add-ons include a one-year software maintenance subscription.

Schneider Electric EcoStruxure Building Operation, Honeywell Enterprise Buildings Integrator, LOYTEC LWEB-900, Siemens Building X, Switch Automation, Automated Logic WebCTRL, and SAUTER Vision Center are other options to compare.

Verdict

Choose Carrier i-Vu if your facilities team needs centralized oversight across HVAC and connected building systems, values a BACnet-based approach, and wants either customer-hosted software or managed AWS hosting. The Life Sciences documentation is a meaningful reason to consider it for regulated operations. Look elsewhere if you need alarm response and dispatch included with cloud BAS service, or if an unquoted, potentially limited licensing scope makes budgeting difficult.

Verdict

i-Vu offers both on-premises and AWS-hosted deployment paths, alongside integrations and a specialized Life Sciences offering. Buyers should clarify licensing scope and note that cloud BAS services do not include alarm response or dispatch.

Where Specifiction places it

Alternatives to Carrier i-VuAll alternatives →