Catchpoint Internet Performance Monitoring

catchpoint.com

WebWindowsmacOSiOSAndroidAPI

Spec score 8.3 #12 of 55 in Network Monitoring

What it is

Catchpoint Internet Performance Monitoring helps digital enterprises identify and resolve performance issues across networks, websites, applications, and APIs. It combines monitoring agents, analytics, and dashboards, with more than 3,000 agents across backbone, broadband, cloud, and wireless vantage points, including enterprise agents inside customer networks. The platform brings together synthetic tests, real user monitoring, network traces, OpenTelemetry, uptime, and other telemetry to detect anomalies and locate root causes. Monitoring options include BGP and endpoint monitoring, tracing, and WebPageTest. Teams can monitor employee experience, internal enterprise networks, and cloud and edge performance as well as websites and APIs. Analytics include adaptive baselines, event correlation, multidimensional queries, and AI-assisted insights. REST APIs, webhooks, OpenTelemetry support, and integrations connect its data with monitoring stacks and business systems. Deployment is hybrid; synthetic checks and topology maps are listed. The paid plan uses points purchased for the contract lifetime, with volume discounts by tier, but no price is listed. Catchpoint was founded in 2008 and is headquartered in New York City.

Spec sheet

Purpose: Catchpoint IPM monitors the Internet Stack to help teams identify and resolve issues before they affect customers, employees, or digital experiences.Read 8 Oct 2026 · catchpoint.com
Intended users: Catchpoint describes its platform as serving digital enterprises seeking to resolve issues affecting customer experience, workforce efficiency, networks, websites, applications, and APIs.Read 8 Oct 2026 · catchpoint.com
API: Catchpoint provides REST APIs, webhooks, and OpenTelemetry support for connecting its data to monitoring stacks, data lakes, and business systems.Read 8 Oct 2026 · catchpoint.com
Integrations: Catchpoint offers alert and data webhooks, integrations for APM and collaboration tools, database connections, and CI/CD API monitoring workflows.Read 8 Oct 2026 · catchpoint.com
Security: Catchpoint lists SOC 2 Type 2 and ISO 27001 certifications, annual third-party penetration tests, and quarterly vulnerability scans.Read 8 Oct 2026 · catchpoint.com
Privacy: Catchpoint states that it complies with GDPR and the California Consumer Privacy Act and does not sell personal information under the CCPA.Read 8 Oct 2026 · catchpoint.com
Support: Catchpoint says technical, urgent, or time-sensitive customer support is available 24/7/365 by email, phone, and support portal chat.Read 8 Oct 2026 · docs.catchpoint.com
Headquarters: New York, New York, United StatesRead 23 Sep 2026 · catchpoint.com
Founded: 2008Read 23 Sep 2026 · catchpoint.com
Analytics: The platform describes adaptive smart baselines, event correlation, multidimensional queries, and AI-assisted insights.Read 8 Oct 2026 · catchpoint.com
Authentication: Catchpoint supports SAML single sign-on and multi-factor authentication for users who sign in with Catchpoint credentials.Read 8 Oct 2026 · docs.catchpoint.com
Company founding: Catchpoint says it was founded in September 2008.Read 8 Oct 2026 · catchpoint.com
Coverage: Catchpoint says its agents monitor from thousands of backbone, broadband, cloud, and wireless vantage points.Read 8 Oct 2026 · catchpoint.com
Endpoint requirements: Endpoint Monitoring uses a browser extension and a Windows or Mac desktop application to collect active and passive monitoring data from end-user devices.Read 8 Oct 2026 · docs.catchpoint.com
Global agents: Catchpoint describes a network of more than 3,000 intelligent agents worldwide, including enterprise agents inside customer networks.Read 8 Oct 2026 · catchpoint.com
Monitoring coverage: Catchpoint offers synthetic monitoring, real user monitoring, BGP monitoring, endpoint monitoring, tracing, and WebPageTest.Read 8 Oct 2026 · catchpoint.com
Monitoring types: Catchpoint supports real user monitoring, synthetic monitoring, BGP monitoring, endpoint monitoring, and OpenTelemetry tracing.Read 8 Oct 2026 · catchpoint.com
Pricing model: Catchpoint's documentation says customers purchase contract-lifetime points to spend on test runs, with volume tiers and no monthly point limit stated there.Read 8 Oct 2026 · docs.catchpoint.com
Support transition: Catchpoint's documentation says that, effective May 1, 2026, support began integrating into LogicMonitor, with customers aligned to 24/7 Enhanced Tier Support.Read 8 Oct 2026 · docs.catchpoint.com
Telemetry: The platform ingests synthetic tests, real user monitoring, network traces, OpenTelemetry, uptime, and other data, then correlates it to detect anomalies and pinpoint root causes.Read 8 Oct 2026 · catchpoint.com
Usage limits: The documentation lists a 15 MB per-page and per-file download limit for node-based tests and says higher limits may be available for a particular test.Read 8 Oct 2026 · docs.catchpoint.com
Use cases: Catchpoint lists monitoring for APIs, websites, employee experience, internal enterprise networks, and cloud and edge performance.Read 8 Oct 2026 · catchpoint.com

Plans and prices

Catchpoint Internet Performance Monitoring Priced on request Point-based usage; pricing tiers provide volume discounts; points are purchased for the contract lifetime Read 8 Oct 2026 · docs.catchpoint.com

Every Catchpoint Internet Performance Monitoring plan and price →

Strong points and limits

Strong points

More than 3,000 agents worldwide
Supports synthetic and real user monitoring
Hybrid deployment
Synthetic checks and topology maps are available
REST APIs, webhooks, and OpenTelemetry support

Limits

No plan price is listed
Points are purchased for the contract lifetime
Node-based tests have a 15 MB page and download limit

Who it suits

The platform is intended for digital enterprises monitoring customer experience, workforce efficiency, networks, websites, applications, or APIs. Its range of monitoring methods and hybrid deployment may suit teams combining data from multiple parts of the Internet Stack.

Verdict

Catchpoint brings several monitoring methods and telemetry sources into one platform, with analytics for anomalies and root causes. Check the point-based contract terms and the node-test limit against your needs.