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CloudBees CI

cloudbees.com

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Spec score 8.7 #6 of 58 in Continuous Integration Software

What it is

CloudBees CI is a centrally managed Jenkins environment for teams delivering continuous integration at scale. It can run on-premise or in the public cloud, with a modern cloud platform designed for Kubernetes and a traditional platform edition. Operations Center provides a central view across CI controllers. Pipeline capabilities include complex delivery pipelines, declarative syntax, and builds that can survive controller and agent failures. The CloudBees Assurance Program vets plugins, while Beekeeper helps administrators monitor and manage plugin upgrades. Documented integrations include GitHub and Bitbucket, plus Slack and Microsoft Teams. Security options include central management, role-based access control, single sign-on, and connections to external credential stores such as CyberArk and HashiCorp Vault. CloudBees CI is paid, with pricing available on request, and has no free plan. 24/7 expert support depends on the customer’s support agreement. CloudBees support policies cover only CloudBees-certified plugins on services based on Jenkins core.

Spec sheet

What it does
CloudBees CI is a centrally managed Jenkins-based continuous integration and delivery system deployable on premises or in public clouds.Read 15 Oct 2026 · docs.cloudbees.com
Purpose
CloudBees CI is a centrally managed, self-service Jenkins environment for delivering continuous integration at scale.Read 2 Oct 2026 · docs.cloudbees.com
Deployment
CloudBees CI can run on-premise or in the public cloud; its modern cloud platform is designed for Kubernetes.Read 2 Oct 2026 · docs.cloudbees.com
Integrations
Official integration guides cover GitHub, Bitbucket, Slack and Microsoft Teams for source reporting, notifications and collaboration.Read 15 Oct 2026 · docs.cloudbees.com
Support
24/7 expert support is available depending on the customer’s support agreement.Read 2 Oct 2026 · docs.cloudbees.com
Founded
CloudBees was founded in 2010 by former JBoss CTO Sacha Labourey and colleagues.Read 15 Oct 2026 · cloudbees.com
Agent sizing
CloudBees suggests 2 CPUs, 8 GB RAM and 50 GB storage for a build agent.Read 15 Oct 2026 · docs.cloudbees.com
API authentication
API access uses user-generated authentication tokens created in the CloudBees CI dashboard, and the same tokens work with the CLI.Read 15 Oct 2026 · docs.cloudbees.com
Central management
An operations center provides a central view and management layer for multiple client controllers.Read 15 Oct 2026 · docs.cloudbees.com
CI as code
Pipelines can be defined as code so teams can version, review and automate their delivery configuration.Read 15 Oct 2026 · docs.cloudbees.com
Company headquarters and size
LinkedIn lists CloudBees headquarters in San Jose, California, with 501–1,000 employees.Read 15 Oct 2026 · linkedin.com
Company legal name
CloudBees documentation identifies the maker as CloudBees, Inc.Read 15 Oct 2026 · docs.cloudbees.com
Configuration as Code
CloudBees CI supports CasC for controllers and operations centers, including inherited bundles and centrally distributed configurations.Read 15 Oct 2026 · docs.cloudbees.com
Deployment models
The modern-cloud edition runs on Kubernetes, while the traditional edition targets on-premises installations.Read 15 Oct 2026 · docs.cloudbees.com
Funding news
On June 27, 2018, CloudBees announced a $62 million growth round and said cumulative funding exceeded $100 million.Read 15 Oct 2026 · cloudbees.com
Installation prerequisites
Kubernetes installations require practical knowledge of Kubernetes, Helm and the Kubernetes Gateway API.Read 15 Oct 2026 · docs.cloudbees.com
Kubernetes security
For modern cloud deployments, CloudBees recommends Pod Security Admission policies to limit pod privileges.Read 2 Oct 2026 · docs.cloudbees.com
License model
CloudBees CI requires a CloudBees trial or standard license and adds proprietary enterprise tools to Jenkins.Read 15 Oct 2026 · docs.cloudbees.com
Limit: complexity
G2 reviewers report that setup, configuration and plugin management can be difficult and require specialized expertise.Read 15 Oct 2026 · g2.com
Limit: price
G2 reviewers, including small-business users, frequently describe CloudBees as expensive for smaller organizations.Read 15 Oct 2026 · g2.com
Limit: scalability
A Gartner critical review reports scalability difficulties for large enterprises despite generally meeting service and support expectations.Read 15 Oct 2026 · gartner.com
Pipeline features
The feature comparison lists complex delivery pipelines, declarative pipeline syntax, and builds that can survive controller and agent failures.Read 2 Oct 2026 · docs.cloudbees.com
Pipeline policy
Administrators can enforce policies governing build and deployment processes for compliance and governance.Read 15 Oct 2026 · docs.cloudbees.com
Platform options
CloudBees CI has modern cloud and traditional platform editions, with documented installation guidance for Kubernetes providers including AKS and Amazon EKS.Read 2 Oct 2026 · docs.cloudbees.com
Plugin ecosystem
The feature comparison documents an ecosystem of more than 1,800 Jenkins plugins and a curated set of over 200 compatible plugins.Read 15 Oct 2026 · docs.cloudbees.com
Plugin governance
The CloudBees Assurance Program classifies plugin versions and dependencies by support and testing status to improve upgrade stability.Read 15 Oct 2026 · docs.cloudbees.com
Plugin management
The CloudBees Assurance Program vets plugins and Beekeeper helps administrators monitor and manage plugin upgrades for stability and security.Read 2 Oct 2026 · docs.cloudbees.com
Plugin support limit
CloudBees support policies state that only CloudBees-certified plugins are supported on CloudBees services based on Jenkins core.Read 2 Oct 2026 · docs.cloudbees.com
Praise: enterprise standardization
G2 reviewers repeatedly praise CloudBees for standardizing CI/CD across large organizations and centralizing Jenkins management.Read 15 Oct 2026 · g2.com
Praise: integrations and support
G2 reviewers highlight broad integrations, automated upgrades, plugin compatibility and responsive support.Read 15 Oct 2026 · g2.com
Praise: interface and logs
Gartner reviewers praise the graphical interface and simplified access to pipeline logs.Read 15 Oct 2026 · gartner.com
Rating on Capterra
4.0 out of 5 from 1 reviewRead 15 Oct 2026 · capterra.com
Rating on G2
4.4 out of 5 from 624 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.5 out of 5 from 72 ratingsRead 15 Oct 2026 · gartner.com
Rating on Software Advice
4.0 out of 5 from 1 reviewRead 15 Oct 2026 · softwareadvice.com
Scale management
Operations Center provides centralized management and a central view across CI controllers.Read 2 Oct 2026 · docs.cloudbees.com
Security certifications
CloudBees states that its information-security management system is ISO/IEC 27001:2022 certified and lists ISO/IEC 27017, ISO/IEC 27018 and SOC 2 Type II coverage for specified services.Read 15 Oct 2026 · cloudbees.com
Security controls
Documented security capabilities include role-based access control, secrets management and security scanning.Read 15 Oct 2026 · docs.cloudbees.com
Self-hosting
Customers provision and operate the infrastructure for CloudBees CI, including Kubernetes clusters for the modern-cloud edition.Read 15 Oct 2026 · docs.cloudbees.com
Service accounts
Service accounts support automated build triggers, REST API queries and job-configuration management without personal credentials.Read 15 Oct 2026 · docs.cloudbees.com
ServiceNow integration
CloudBees CI provides a documented ServiceNow integration for workflow and incident-management processes.Read 15 Oct 2026 · docs.cloudbees.com
Support and documentation
CloudBees publishes onboarding, installation, reference, troubleshooting, API and knowledge-base documentation plus support terms and SLAs.Read 15 Oct 2026 · support.cloudbees.com
Target users
The product provides a shared, centrally managed Jenkins experience for development teams and is described as delivering CI at scale.Read 2 Oct 2026 · docs.cloudbees.com
Traditional minimum resources
The documented minimum for an operations center is 2 CPUs, 2 GB JVM RAM and 20 GB storage; a client controller needs 2 CPUs, 4 GB JVM RAM and 20 GB storage.Read 15 Oct 2026 · docs.cloudbees.com

Plans and prices

CloudBees CI Priced on request Pricing and additional features supplied through CloudBees Sales or account team Read 15 Oct 2026 · docs.cloudbees.com

Every CloudBees CI plan and price →

Strong points and limits

Strong points

  • Central view across CI controllers.
  • Builds can survive controller and agent failures.
  • Includes role-based access and single sign-on.
  • Plugin upgrades can be monitored with Beekeeper.

Limits

  • Pricing is available on request.
  • There is no free plan.
  • Support covers only CloudBees-certified plugins on Jenkins-core services.
  • 24/7 support depends on the support agreement.

Who it suits

It suits development teams that need a shared, centrally managed Jenkins environment, including deployments on-premise or in public clouds. Kubernetes guidance includes providers such as AKS and Amazon EKS.

Verdict

CloudBees CI combines centralized Jenkins management with pipeline and security controls. Check plugin support coverage and support-agreement terms before choosing it.

Where Specifiction places it

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