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SPECIFICTION
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CM.com Business Messaging API

cm.com

Free trial API
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Spec score 8.7 #4 of 35 in SMS API services

Spec sheet

Purpose
The API connects multiple messaging channels through one CPaaS interface for business messaging.Read 3 Oct 2026 · cm.com
Free plan
NoRead 24 Sep 2026 · cm.com
Trial
The developer documentation says a trial lets users test most API capabilities without platform onboarding or configuring their own channels; it does not state a duration.Read 3 Oct 2026 · developers.cm.com
Integrations
CM.com says its platform can integrate with CRMs, ERPs, CDPs, OMS, and CCaaS platforms, and names Salesforce, Zendesk, and Magento 2 as examples.Read 3 Oct 2026 · cm.com
Security
API communications must use TLS 1.2 or higher, and authentication uses a product token that CM.com advises keeping out of client-side code and public repositories.Read 3 Oct 2026 · developers.cm.com
Privacy
CM.com says it is headquartered in the Netherlands, processes data within the EU, and provides GDPR compliance by default.Read 3 Oct 2026 · cm.com
Support
Subscription inclusions list access to the Knowledge Center, emergency monitoring through the Network Operations Center, and an online status portal.Read 3 Oct 2026 · cm.com
Headquarters
Breda, NetherlandsRead 19 Oct 2026 · cm.com
Founded
1999Read 19 Oct 2026 · cm.com
Analytics
The Channels dashboard provides real-time and historical analytics for worldwide messaging traffic.Read 3 Oct 2026 · cm.com
Channels
The developer overview lists Apple Messages for Business, Facebook Messenger, Instagram Messaging, LINE, Push, RCS, SMS, Telegram, Viber, and WhatsApp as supported channels.Read 3 Oct 2026 · developers.cm.com
Fallback
The product page describes automatic channel fallback, such as falling back to SMS when a recipient lacks the preferred channel.Read 3 Oct 2026 · cm.com
Inbound webhooks
YesRead 24 Sep 2026 · cm.com
Message types
For OTT channels, the API supports rich messages with images, audio, video, quick reply buttons, rich cards, and stickers.Read 3 Oct 2026 · developers.cm.com
Pricing model
The pricing page lists monthly subscription packages and says message bundles are priced separately using monthly active users, conversations, or messages.Read 3 Oct 2026 · cm.com
SDK languages
Node.js,PHP,Java,.NET,PythonRead 24 Sep 2026 · cm.com
SDKs
Official SDKs are listed for Node.js, PHP, Java, .NET, and Python.Read 3 Oct 2026 · developers.cm.com
Short code support
YesRead 24 Sep 2026 · cm.com
Toll-free numbers
YesRead 24 Sep 2026 · cm.com
Two-way SMS
YesRead 24 Sep 2026 · cm.com
Use cases
The product page identifies notifications, customer support, alerts, two-factor verification, and marketing as business messaging uses.Read 3 Oct 2026 · cm.com
Volume
The API can send and receive individual messages or thousands at once, and supports batch and bulk sending.Read 3 Oct 2026 · cm.com

Plans and prices

Pay-per-use SMS Price not published 50,000 messages/month threshold for volume discount Read 24 Sep 2026 · cm.com
Go $58 a month $58 / month 1 profile · HTTP endpoint · email support · message bundle prices not listed Read 3 Oct 2026 · cm.com
Basic $180 a month $180 / month 5 profiles · 50 messages/second throughput · email and phone support · message bundle prices not listed Read 3 Oct 2026 · cm.com
Advanced $590 a month $590 / month 15 profiles · 100 messages/second throughput · email, phone, and live chat support · message bundle prices not listed Read 3 Oct 2026 · cm.com
Custom Priced on request Custom Throughput tailored up to 1000 messages/second · unlimited SMPP connections · contact for bundle prices Read 3 Oct 2026 · cm.com

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