CocoonFMS

CocoonFMS is a cloud logistics suite built around CocoonOPS, a transport management system for freight operations. It best suits forwarders, 3PLs and transport operators coordinating several modes and connecting customers, documents and accounts. The broad operational coverage is a strength, but budget for storage, customs charges and the per-user core subscription.

Overview

CocoonOPS combines shipment quotations, consignment management, document handling, invoicing, automated tasks and real-time tracking. Air, sea, road, rail and courier consignments are supported, so it fits organisations whose work crosses transport modes. Booking management, carrier rate management and shipment tracking cover the principal operational steps rather than leaving them to separate tools.

The suite extends beyond the internal transport desk. CocoonTMP presents shipment information to clients and can accept customer bookings while limiting each consignee, consignor or foreign agent to relevant shipments. CocoonCarbon calculates emissions per shipment across modes. Customs workflows cover import, export and transit declarations, although those functions carry additional charges.

Key features

Freight operations and paperwork

The core workflow links quotations, consignments, invoices and documents with task automation and live shipment status. That combination is a sensible fit for forwarders and ship agents that need one record to follow a shipment from booking through billing. Carrier rate management is included, which matters to operators handling changing transport options.

AI document processing

CocoonOPS AI agents read purchase or supplier invoices, commercial invoices and booking documents, then use the extracted data to populate shipment records. This targets repetitive entry in freight paperwork; it is most useful where those document types make up a substantial share of daily work, rather than for businesses with little document volume.

Customer, accounting and integration layers

CocoonTMP provides controlled customer access and optional shipment booking without exposing an entire operation to every external user. Accounting integrations including Xero, QuickBooks and Sage can synchronise invoices with financial systems. An API marketplace connects accounting packages, vehicle tracking, ERPs and other platforms, while EDI integrations support structured exchanges with trading partners. These connections make CocoonFMS more suitable for an established operation with adjoining systems than for a self-contained, lightweight tracker.

Security, hosting and emissions

CocoonFMS supports and recommends multi-factor authentication and says data is secured and encrypted. Instances can be hosted in regions including the EU, USA and Far East, and products are backed up every four hours. CocoonCarbon's shipment-level CO₂ calculations are designed around GLEC, ISO 14083 and GHG Protocol methodologies, giving teams a defined basis for transport emissions reporting across modes.

Pricing

CocoonOPS is priced per user per month, with a 28-day trial and no free plan. The four-week trial requires no credit card and allows a prospective customer to use its own data and workflows with specialist support, making it a meaningful evaluation period.

PlanPrice and termsCocoonOPS (1–10 users)£85.00 per user/month; 30GB storage per organisation included; additional storage from £30 per 100GB/monthCocoonOPS (11–20 users)£80.00 per user/month; 30GB included; additional storage from £30 per 100GB/monthCocoonOPS (21–50 users)£75.00 per user/month; 30GB included; additional storage from £30 per 100GB/monthCocoonOPS (51–100 users)£70.00 per user/month; 30GB included; additional storage from £30 per 100GB/monthCocoonOPS (100+ users)Custom pricing; contact salesThe stepped rates favour larger teams, while smaller teams pay the highest listed per-user rate. Every listed tier has the same 30GB organisational allowance, so document-heavy operations should price extra storage rather than treating that allowance as unlimited.

CocoonTMP is billed per shipment per month: £1.00 for 0–1,000 monthly shipments, with a £300 monthly minimum and possible implementation; £0.50 for 1,001–10,000, also with a £300 minimum and possible implementation; and custom pricing for 10,001+ shipments, with a £300 minimum and implementation potentially applying. CocoonCarbon costs £1.00 per shipment for 1–1,000 shipments, with a £70 monthly minimum, or £0.50 for 1,001–10,000, also with a £70 minimum. Higher volumes use custom pricing. These minimums make the shipment modules less attractive for organisations with sporadic volumes.

Platforms

CocoonFMS runs on the web and provides an API. That combination supports browser-based operations and connections to surrounding systems, but the published platform scope does not include native mobile or desktop applications.

Who it's for

The product is aimed at freight forwarders, project forwarders, 3PLs, 4PLs, ship agents, couriers and transport operators. It is a strong candidate for a multi-modal business that needs quotations, bookings, documents, billing, tracking and customer access in one environment, particularly when accounting, ERP, vehicle-tracking or EDI connections are important.

Smaller teams should weigh the £85 per-user entry tier and the storage allowance carefully. Businesses that only need simple tracking, or that require customs with a fully predictable price, have less reason to choose the suite. The trial is well suited to checking workflows with real records before a subscription decision.

Pros and cons

Pro: One workflow spans air, sea, road, rail and courier consignments, with quotations, documents, invoicing, automation and live tracking.

Pro: AI agents can turn common invoices and booking documents into shipment records, reducing repeated data entry for document-heavy teams.

Pro: Customer access, accounting connectors, API marketplace options and EDI cover both external collaboration and back-office integration.

Pro: Four-hour backups, regional hosting choices and recommended multi-factor authentication address operational and governance requirements.

Con: The smallest CocoonOPS tier costs £85 per user/month, and extra storage starts at £30 per 100GB/month.

Con: Customs declarations incur additional charges, complicating an all-in budget.

Con: CocoonTMP and CocoonCarbon impose monthly minimums, which can outweigh per-shipment rates at low volume.

Alternatives

For a wider comparison of this category, see Freight Forwarding Software.

Logipulse Freight Forwarding Software is worth considering when Android, iOS, Linux, Windows or self-hosting matter, with a modular plan for up to three users.

cadis suits a buyer wanting a live TMS trial environment at no charge before committing.

CargoWise is an alternative with Android, iOS, Windows, web, API and self-hosted coverage and transaction-priced value packs.

Gama fits buyers seeking a freight-forwarder SaaS subscription starting at $199 per month, with pricing varying by volume and users.

NewageNXT is another paid option with web, mobile and API platforms.

Shipthis is an alternative at $89 per user/month with all modules included and separately billed add-ons.

Logitude offers web and iOS plans, including a $75 per-user Smart tier and a $99 Professional tier.

Logiware uses seat-based SaaS pricing without per-transaction charges or hidden professional-services fees.

Verdict

Choose CocoonFMS if you run a multi-modal freight operation and want operations, customer access, accounting links, document automation and emissions reporting around one system. Look elsewhere if a small team needs the lowest entry cost, if shipment volumes are too low for the module minimums, or if customs must fit a fixed all-in price.