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Crystal Practice Management

crystalpm.com

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Spec score 6.9 #1 of 19 in Optometry Software

What it is

Crystal Practice Management is a hybrid-deployment practice management product available on Android, iOS, Linux, macOS, web, and Windows. Its Crystal Essentials plan includes custom health records, a patient portal, machine integrations, optical inventory, Crystal Payments, and integrated claims processing. Crystal Plus includes everything in Essentials and adds online forms, enhanced reporting, automated EOB importing, ePrescribe Basic, and team messaging. Crystal Pro is listed with 15,000 messages. Essentials, Plus, and Pro are each offered in monthly and annual versions. Pricing is on request, and no free plan is listed. The plan descriptions separate core records, portal, inventory, payment, and claims tools from Plus additions, while Pro’s stated detail is its message allowance. Teams can compare the listed contents across billing terms and contact the maker for prices.

Spec sheet

Headquarters
Austin, Texas, United StatesRead 4 Oct 2026 · crystalpm.com

Plans and prices

Crystal Essentials (monthly) Priced on request Custom health records · Patient portal · Machine integrations · Optical inventory · Crystal Payments · Integrated claims processing Read 24 Sep 2026 · crystalpm.com
Crystal Plus (monthly) Priced on request Everything in Essentials · Online forms · Enhanced reporting · Automated EOB importing · ePrescribe Basic · Team messaging Read 24 Sep 2026 · crystalpm.com
Crystal Pro (monthly) Priced on request 15,000 messages Read 24 Sep 2026 · crystalpm.com
Crystal Essentials (annual) Priced on request Custom health records · Patient portal · Machine integrations · Optical inventory · Crystal Payments · Integrated claims processing Read 24 Sep 2026 · crystalpm.com
Crystal Plus (annual) Priced on request Everything in Essentials · Online forms · Enhanced reporting · Automated EOB importing · ePrescribe Basic · Team messaging Read 24 Sep 2026 · crystalpm.com
Crystal Pro (annual) Priced on request 15,000 messages Read 24 Sep 2026 · crystalpm.com

Every Crystal Practice Management plan and price →

Strong points and limits

Strong points

  • Custom health records and patient portal
  • Optical inventory and integrated claims
  • Online forms and enhanced reporting
  • Automated EOB importing
  • Broad platform coverage

Limits

  • Pricing requires a request
  • No free plan
  • Pro detail is limited to 15,000 messages
  • Annual and monthly prices are unlisted

Who it suits

Crystal Practice Management suits practices needing patient records, portals, optical inventory, payments, claims, and related administrative tools across desktop, mobile, and web platforms.

Verdict

Crystal Practice Management offers three stated tiers with progressively broader practice features. Its hybrid deployment and wide platform list support varied setups, but buyers must request pricing for either billing term.

Where Specifiction places it

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