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Cydarm

cydarm.com

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Spec score 7.9 #9 of 21 in Incident Response Software

What it is

Cydarm is a cyber incident response management platform for security operations teams. It combines case management, data enrichment, editable playbooks, reporting, collaboration, and response-time SLAs. Teams can assign tasks using an open-source playbook format, while attribute-based access controls restrict visibility from whole cases down to individual comments or data types. Listed integrations include OpenAPI, email polling, webhooks, Jira, ServiceNow, Teams, PagerDuty, Slack, and SMS. Cydarm is offered as a hosted managed service or an enterprise deployment on a customer’s infrastructure, with web, API, and self-hosted platforms. It supports SSO through Microsoft Entra ID, Okta, Google, and AWS, with no SSO fee. Cydarm Technologies states it meets ISO 27001:2022 requirements and has achieved certification. Security information describes disk encryption, TLS 1.2 or higher, dedicated hosted infrastructure, and network segmentation. Pricing is on request; a 30-day trial costs nothing and needs no credit card.

Spec sheet

Purpose
Cydarm is a cyber incident response management platform for security operations teams.Read 3 Oct 2026 · cydarm.com
Intended users
Cydarm describes solutions for enterprise, virtual and hybrid security teams, and third-party providers including MSPs, MSSPs, and DFIR firms.Read 3 Oct 2026 · cydarm.com
Deployment
Cydarm is offered as a hosted managed service or as an enterprise deployment on a customer's own infrastructure.Read 3 Oct 2026 · cydarm.com
Integrations
The integrations page lists OpenAPI, email polling, webhooks, Jira, ServiceNow, Teams, PagerDuty, Slack, and SMS integrations.Read 3 Oct 2026 · cydarm.com
Headquarters
Melbourne, AustraliaRead 28 Sep 2026 · cydarm.com
Access controls
Attribute-based access controls can restrict visibility from entire cases down to individual comments or data types.Read 3 Oct 2026 · cydarm.com
Case management
The platform includes case management, data enrichment, editable playbooks, reporting, collaboration, and response time SLAs.Read 3 Oct 2026 · cydarm.com
Company leadership
The company page identifies Vaughan Shanks and Ben Waters as Cydarm co-founders, CEO and COO respectively.Read 3 Oct 2026 · cydarm.com
Encryption and transport
The security page says customer data volumes use disk encryption and connections use TLS 1.2 or higher.Read 3 Oct 2026 · cydarm.com
Hosted data
Cydarm says its hosted environment uses dedicated infrastructure and network segmentation to isolate each customer's data.Read 3 Oct 2026 · cydarm.com
Identity
The platform supports SSO with Microsoft Entra ID, Okta, Google, and AWS, and the company says there is no SSO fee.Read 3 Oct 2026 · cydarm.com
Playbooks
Cydarm uses an open-source playbook format for incident response workflows, with playbook tasks assignable to team members.Read 3 Oct 2026 · cydarm.com
Security certification
Cydarm Technologies states that it meets ISO 27001:2022 requirements and has achieved certification.Read 3 Oct 2026 · cydarm.com
Trial limits
The trial FAQ says some integrations and automations are configured after purchase and paid versions include pre-loaded playbooks, support features, technical documentation, and dedicated customer success representatives.Read 3 Oct 2026 · cydarm.com
Trial termination
The trial FAQ says an instance is terminated and unrecoverable at the end of the trial unless an extension is requested.Read 3 Oct 2026 · cydarm.com

Plans and prices

Free 30-day Cydarm Trial Free 30 days · no credit card required · some integrations and automations are configured after purchase Read 3 Oct 2026 · cydarm.com

Every Cydarm plan and price →

Strong points and limits

Strong points

  • Case management and response-time SLAs
  • Assignable open-source playbook tasks
  • Attribute-based visibility controls
  • Hosted or customer-infrastructure deployment
  • 30-day trial at free

Limits

  • No free plan
  • Pricing available only on request
  • Some integrations configure after purchase
  • Trial instance becomes unrecoverable unless extended

Who it suits

Cydarm suits enterprise, virtual, and hybrid security teams, plus MSPs, MSSPs, and DFIR firms. It fits organisations needing incident cases, assigned response workflows, integrations, and controlled data visibility.

Verdict

Cydarm brings incident cases, workflows, collaboration, integrations, and access controls into one response platform. Deployment, SSO, and security options are specified, but trial capabilities and end-of-trial handling require attention.

Where Specifiction places it

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