Digi Remote Manager

Spec sheet

What it does

Digi Remote Manager is a cloud platform for monitoring, configuring, updating and troubleshooting distributed Digi and connected devices.Read 15 Oct 2026 · docsportal.digi.com

API

The modern v1 interface is a REST API using JSON, while legacy web services and the SCI command interface are also documented.Read 15 Oct 2026 · doc-remotemanager.digi.com

Integrations

The service lists integrations with Amazon Web Services, Microsoft Azure and Google Cloud Platform.Read 15 Oct 2026 · itechguides.com

AI extensibility

Digi MCP Server exposes fleet inventory, telemetry, alerts, automation, firmware and compliance functions as authenticated MCP tools.Read 15 Oct 2026 · hub.digi.com

Alerting

Alerts can monitor sensor readings, device connectivity, health metrics and other conditions and notify dashboards or mobile devices.Read 15 Oct 2026 · digi.com

API entitlement

Some API functions require Premier Edition and return a subscription error when unavailable.Read 15 Oct 2026 · doc-remotemanager.digi.com

API scope

The v1 devices API supports inventory, device creation, updates, deletion, channels, management streams and health metrics.Read 15 Oct 2026 · doc-remotemanager.digi.com

Automation

Users can schedule one-time or recurring tests, downloads, patches, firmware updates, reports and business actions.Read 15 Oct 2026 · digi.com

Browser requirements

Remote Reach requires a modern WebRTC-capable browser such as Chrome, Edge, Firefox or Safari.Read 15 Oct 2026 · docsportal.digi.com

Company founded

Digi International was founded in 1985.Read 15 Oct 2026 · linkedin.com

Company headquarters

Digi International lists Hopkins, Minnesota as its headquarters.Read 15 Oct 2026 · linkedin.com

Company ownership

Digi International is listed as a public company and trades as NASDAQ: DGII.Read 15 Oct 2026 · linkedin.com

Company size

LinkedIn lists Digi International in the 501–1,000 employee range.Read 15 Oct 2026 · linkedin.com

Configuration Manager

Configuration Manager snapshots configuration, firmware and files, then deploys them to individual devices or groups and can remediate drift.Read 15 Oct 2026 · digi.com

Documentation depth

Digi publishes a documentation portal, user guides, API guides, protocol requirements and feature-specific prerequisites.Read 15 Oct 2026 · docsportal.digi.com

Edge computing

Digi Remote Manager can deploy Python programs and lightweight Linux containers to compatible DAL OS devices.Read 15 Oct 2026 · hub.digi.com

File management

The platform provides a file-management page for accessing and loading files on managed devices.Read 15 Oct 2026 · hub.digi.com

Firmware management

The Premier feature set supports firmware updates for one device or many devices at once.Read 15 Oct 2026 · hub.digi.com

Fleet scale

Digi says the service can activate, monitor and diagnose hundreds or thousands of mission-critical devices from one command point.Read 15 Oct 2026 · digi.com

Free trial

Digi offers a 90-day Remote Manager trial arranged through a reseller or Digi sales representative.Read 15 Oct 2026 · shop.digi.com

Health metrics

Devices send health metrics that appear in dashboards and can trigger alarms for troubleshooting.Read 15 Oct 2026 · hub.digi.com

Licence model

Remote Manager is a Digi cloud subscription licensed per device rather than an open-source software package.Read 15 Oct 2026 · digi.com

License transition

For Premier customers, device limits were removed October 1, 2026 and unlicensed devices lose cloud management access after November 1, 2026 while continuing to run locally.Read 15 Oct 2026 · docsportal.digi.com

Limit: Google Play reviewer complaint

Google Play reviewers report device-discovery problems, scans that remain stuck and a user interface needing improvement.Read 15 Oct 2026 · play.google.com

Limit: iTechGuides

Editors say the product is focused on Digi device fleets, uses per-device subscriptions and requires a separate product for on-premises management.Read 15 Oct 2026 · itechguides.com

Mapping

The Devices page can show the real-time location of managed devices.Read 15 Oct 2026 · hub.digi.com

Notable news: MCP server

Digi announced its MCP Server for Digi Remote Manager and Genesis users on February 25, 2026.Read 15 Oct 2026 · digi.com

Notable news: Remote Reach

On June 9, 2026 Digi announced Remote Reach as a peer-to-peer access feature included with compatible Digi Remote Manager subscriptions.Read 15 Oct 2026 · digi.gcs-web.com

Praise: iTechGuides

Editors highlight grouped firmware and settings deployment, scheduled automation, health monitoring, alerts and Azure/AWS/Google Cloud connections.Read 15 Oct 2026 · itechguides.com

Rating on Capterra

0.0 out of 5 from 0 reviews.Read 15 Oct 2026 · capterra.com

Rating on Google Play

3.4 out of 5 from 23 reviews for Digi XBee Mobile, which provisions XBee devices and gateways in Digi Remote Manager.Read 15 Oct 2026 · play.google.com

Rating on iTechGuides

7.3 out of 10 from 0 reader reviews; this is an editorial score.Read 15 Oct 2026 · itechguides.com

Remote commands

Digi Remote Manager supports SMS messaging and out-of-band commands between the service and registered devices.Read 15 Oct 2026 · hub.digi.com

Remote Reach

Remote Reach provides browser access to downstream IT and OT equipment through direct peer-to-peer connections without a VPN or cloud proxy.Read 15 Oct 2026 · digi.gcs-web.com

Remote Reach protocols

Remote Reach supports SSH, Telnet, RDP, VNC, HTTP/HTTPS and serial/COM connections.Read 15 Oct 2026 · docsportal.digi.com

Security compliance

Digi states that Remote Manager cloud services are SOC 2 Type 2 compliant for security, availability and confidentiality.Read 15 Oct 2026 · hub.digi.com

Self-hosting

Digi identifies Remote Manager as cloud-based and offers Digi On-Prem Manager as a separate product for local deployment.Read 15 Oct 2026 · digi.com

System requirements

Managed devices need outbound TCP 3199, and devices using raw TCP also need outbound TCP 3197.Read 15 Oct 2026 · docs.digi.com

Plans and prices

Every Digi Remote Manager plan and price →

Where Specifiction places it

• IoT Device Management Platforms#6 of 188.5