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e2open Global Trade Management

e2open.com

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Spec score 7.9 #4 of 21 in Global Trade Management Software

What it is

e2open Global Trade Management brings cross-border trade planning and execution into a web-based platform, including customs declaration self-filing. Its applications cover due diligence screening, export and import management, duty management, customs filing, and regulatory knowledge. Due Diligence Screening checks customers, suppliers, and other partners against denied-party lists. Export Management automates country controls, license decisions and tracking, restricted-party screening, and document generation, with access to more than 900 restricted-party and sanctions lists. Import Management handles inbound-shipment documentation and coordination with suppliers, brokers, carriers, and freight forwarders. Duty Management identifies possible duty, tax, tariff-reduction, free-trade-agreement, deferral, and refund opportunities, and supports programs including EU Customs Warehousing, U.S. Foreign-Trade Zones, and Duty Drawback. Global Knowledge covers sanctions, tariffs, export controls, classifications, and country-specific rules across more than 230 countries and territories. The platform connects with nearly any ERP and has a SAP-certified adapter for S/4HANA and ECC. Pricing is on request.

Spec sheet

Purpose
e2open Global Trade Management is a single platform for planning, optimizing, and executing global trade, including customs declaration self-filing.Read 30 Sep 2026 · e2open.com
Integrations
The e2open network connects to nearly any ERP and provides an SAP-certified adapter for S/4HANA and ECC.Read 30 Sep 2026 · e2open.com
Support
e2open provides Global Trade Management support through its global support service, including email support and phone options.Read 30 Sep 2026 · e2open.com
Headquarters
Addison, Texas, United StatesRead 28 Sep 2026 · e2open.com
Applications
The suite includes Due Diligence Screening, Export Management, Import Management, Duty Management, Customs Filing, and Global Knowledge.Read 30 Sep 2026 · e2open.com
Automated global trade
The platform provides automated global trade capabilities, including customs declaration self-filing, on a single platform.Read 1 Oct 2026 · e2open.com
Cloud delivery
e2open describes its connected supply chain platform as cloud-native and its business network as cloud-based.Read 30 Sep 2026 · e2open.com
Content maintenance
Global Knowledge is maintained by in-house trade experts through an ISO 9001:2015-certified 19-step process with continuous updates.Read 30 Sep 2026 · e2open.com
Customer focus
The global trade suite is presented for organizations managing cross-border imports and exports, including manufacturers, exporters, retailers, and importers.Read 30 Sep 2026 · e2open.com
Customs filing
Customs Filing supports self-filing with customs agencies and provides country-specific compliance rules.Read 1 Oct 2026 · e2open.com
Due diligence screening
Due Diligence Screening checks customers, suppliers, and other partners against worldwide denied-party lists.Read 1 Oct 2026 · e2open.com
Duty optimization
Duty Management identifies duty, tax, tariff-reduction, free-trade-agreement, deferral, and refund opportunities.Read 30 Sep 2026 · e2open.com
Duty savings
Duty Management automates deferrals and refunds and supports EU Customs Warehousing, U.S. Foreign-Trade Zones, and Duty Drawback programs.Read 1 Oct 2026 · e2open.com
ERP integrations
E2net connects to nearly any ERP and offers a SAP-certified adapter for S/4HANA and ECC.Read 1 Oct 2026 · e2open.com
Export compliance
Export Management automates country controls, restricted-party screening, license determination and tracking, and document generation.Read 1 Oct 2026 · e2open.com
Import management
Import Management provides inbound-shipment documentation and collaboration with suppliers, brokers, carriers, and freight forwarders.Read 1 Oct 2026 · e2open.com
Intended customers
E2open describes its platform as helping the world's largest companies transform how they make, move, and sell goods and services.Read 1 Oct 2026 · e2open.com
Network scale
e2open states that its platform connects more than 500,000 manufacturing, logistics, channel, and distribution partners.Read 30 Sep 2026 · e2open.com
Partner network
The platform provides access to e2open's global trading-partner network for exchanging current information and collaborating across borders.Read 1 Oct 2026 · e2open.com
Regulatory content
Global Knowledge covers regulatory controls, restricted parties, classifications, and landed costs, with updates published in real time through an ISO 9001:2015-certified 19-step process.Read 1 Oct 2026 · e2open.com
Restricted-party screening
Export Management provides access to more than 900 restricted-party and sanctions lists.Read 30 Sep 2026 · e2open.com
Secure communications
The customer security policy requires all connections or communications to e2open to use cryptographically secure mechanisms, solution encryption, or digital signatures.Read 1 Oct 2026 · e2open.com
Security certifications
E2open lists ISO 27001 certification, SSAE18 SOC1 and SOC2 Type II audits, a SAP-certified integration adapter, and Drummond Certified AS2.Read 1 Oct 2026 · e2open.com
Security testing restriction
Customer vulnerability and application testing requires prior written consent from e2open, and automated bots require prior approval.Read 1 Oct 2026 · e2open.com
SOC coverage
The SOC2 Type II report covers controls for information technology, security, availability, confidentiality, and related processes.Read 30 Sep 2026 · e2open.com
Support channels
Customer support is available through an online portal, email support, global phone support, and dedicated Customer Success Manager support.Read 1 Oct 2026 · e2open.com

Plans and prices

Global Trade Management Priced on request Talk to an Expert Read 1 Oct 2026 · e2open.com

Every e2open Global Trade Management plan and price →

Strong points and limits

Strong points

  • Self-filing customs declarations is supported.
  • Screens against more than 900 restricted-party and sanctions lists.
  • Regulatory content spans more than 230 countries and territories.
  • Connects to nearly any ERP.
  • Global support includes email and phone options.

Limits

  • Pricing is on request.
  • The platform is listed for web only.
  • Vulnerability and application testing require prior written consent.

Who it suits

It suits manufacturers, exporters, retailers, and importers managing cross-border shipments and trade compliance. Organizations seeking customs self-filing, partner screening, and ERP connectivity may find its listed modules relevant.

Verdict

The suite combines trade screening, customs filing, duty management, and regulatory content in one platform. Pricing is not public, so organizations must request it to assess cost.

Where Specifiction places it

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