EatPe

EatPe is restaurant software for Indian food businesses that need billing, QR ordering and kitchen workflows in one system. It is strongest for operators choosing among distinct POS, QR and cloud-kitchen plans; the right fit depends on matching each plan’s quotas and tools to how the business serves customers.

Overview

Customers can scan a QR code, browse a visual menu and send an order to the restaurant’s WhatsApp number without installing an app. EatPe Pro connects POS billing, QR orders, a kitchen display and customer CRM in one dashboard, while the wider product also covers online stores, delivery sync and customer campaigns.

EatPe is aimed at restaurants, cafes, cloud kitchens, bakeries, fine-dining venues, food businesses and retail shops in India. Its localization around GST, UPI and Indian delivery services, along with support for more than eight Indian languages, gives it a clear regional focus. The company is based in Abu Road, Rajasthan; founder Akshay Tiwari says he started it after struggling with expensive and complex POS software while running his own business.

Key features

QR menus and ordering

WhatsApp ordering lets customers place orders from a visual menu without another app, a practical route for businesses that want to put ordering on printed QR codes. Plans differ substantially: QR Basic and QR Plus impose monthly scan caps, QR Max and QR Dine-In allow unlimited scans, and the latter adds table management, a waiter app and KDS. QR Max adds offers, coupons, branding and customer analytics; QR Plus instead offers live menu updates. Operators should choose on both traffic and service workflow, not just the QR label.

Billing, kitchen and delivery

POS plans range from 500 invoices a month on POS Lite to unlimited invoices on Menu Bill and Starter POS. Menu Bill adds thermal printing, Smart KOT and customer khata, while Starter POS adds inventory, CRM and staff management. QR Print Max combines QR Max features with ePOS billing, unlimited invoices and table management. Cloud Kitchen is the more specialized option, adding multi-brand KDS, aggregator order sync, raw-material inventory, a delivery dispatcher and advanced analytics. EatPe advertises two-way synchronization with Swiggy and Zomato; Dunzo is also an optional aggregator integration.

The online-store product supports custom domains, free SSL certificates, WhatsApp and SMS campaigns, coupons, loyalty points, and delivery integrations with Dunzo and Shadowfax. EatPe says billing continues through internet outages using local-first architecture, which matters for restaurants that cannot afford checkout to stop when connectivity drops.

Hardware, security and support

EatPe says it works on Android phones, iPads and tablets, Windows and Mac computers, Bluetooth thermal printers, USB POS printers and smart-TV kitchen screens. That range can accommodate separate counter and kitchen displays, though a business should account for the needed devices and printers when comparing plans.

EatPe states that it uses TLS 1.3 in transit, AES-256 at rest, role-based access and India-hosted primary data. Card and UPI data goes through PCI-DSS-compliant gateway partners such as Razorpay rather than being stored on EatPe servers. Merchants can access, correct and export transaction history, and request deletion after account closure; certain financial records must be retained for up to eight years under Indian tax laws. The pricing page advertises 24/7 priority WhatsApp and Hindi call support, and the homepage provides a direct WhatsApp founder-support number.

Pricing

EatPe is freemium, with a free plan and a 14-day trial. The paid plans below are billed monthly unless stated otherwise; the plan names matter because similarly priced POS and QR options include different tools.

POS Lite — ₹99/month: 500 invoices per month, POS billing, thermal-print readiness and a daily sales report. A low-cost entry for modest invoice volume, but not for a busy counter that needs unlimited billing.

QR Basic — ₹99/month: up to 3,000 scans per month, a digital QR menu, WhatsApp ordering and basic analytics. It suits a smaller venue; scan volume is the key constraint.

Menu Bill — ₹199/month: unlimited invoices, POS billing, thermal printing, Smart KOT and customer khata. It removes POS Lite’s invoice cap and adds kitchen and customer-account tools, but does not include the inventory and staff management listed on Starter POS.

QR Plus — ₹199/month: up to 10,000 scans per month, WhatsApp ordering, live menu updates and basic analytics. It is a step up from QR Basic for higher traffic or frequently changing menus, while still imposing a scan ceiling.

Starter POS — ₹299/month: unlimited invoices, inventory, customer CRM, staff management and daily sales reports. It fits operators needing broader back-office coverage rather than only billing and printing.

QR Max — ₹299/month: unlimited scans, offers and coupons, custom branding, customer analytics and thermal bill printing. This is the QR choice for businesses that need uncapped scans and customer-facing promotion tools.

QR Standee & Menu Suite — ₹365/year: unlimited customer scans and views, multi-page HD menu/PDF hosting, custom branding and HD standee download. It has a stated 90-day free-access trial before annual billing, making it a lower-cost menu-and-standee option rather than a substitute for the fuller QR ordering workflows.

QR Print Max — ₹399/month: everything in QR Max, plus ePOS billing, unlimited invoices and table management. It suits venues seeking QR and counter billing together.

QR Dine-In — ₹499/month: unlimited QR scans, WhatsApp ordering, table management, waiter app, KDS and customer CRM. The extra spend is for coordinated dine-in service, not simply a larger QR allowance.

Cloud Kitchen — ₹499/month: multi-brand KDS, aggregator order sync, raw-material inventory, delivery dispatcher and advanced analytics. It is the specialized plan for delivery-led operations; its feature mix is less relevant to a shop seeking only a QR menu or basic POS.

The entry pricing note also describes paid plans as starting at ₹365/year, which is the annual QR Standee & Menu Suite; the operational POS and QR plans above are monthly subscriptions. Compare the stated quotas and feature bundles before treating the lowest annual price as a full ordering or billing system.

Platforms

EatPe lists Android, iOS, macOS, web and Windows support. Its hardware guidance also covers iPads, tablets, computers and kitchen screens, so it can serve mixed counter-and-kitchen setups rather than requiring one device type throughout.

Who it's for

EatPe is a sensible shortlist choice for Indian restaurants and food businesses that want QR-to-WhatsApp ordering alongside local billing, kitchen or delivery workflows. Cloud kitchens have a dedicated plan, while dine-in venues can choose a waiter-and-KDS bundle. Businesses with simple needs can start with capped QR or invoice tiers; those with heavier volume should budget for unlimited plans. It is less suitable for buyers who want one uniform plan, since the product’s capabilities and quotas are divided across several named bundles.

Pros and cons

Pros: QR customers can order through WhatsApp without an app, reducing friction at the menu.

Pros: Specific plans cover distinct operating models, from capped POS billing to multi-brand cloud-kitchen dispatch.

Pros: Local-first billing and support for common printers and kitchen screens address practical restaurant infrastructure needs.

Cons: Invoice and scan caps on cheaper plans can force an upgrade as volume grows.

Cons: Features are split among POS, QR, dine-in and cloud-kitchen tiers, so the lowest price may not include the workflow a venue expects.

Alternatives

For a wider shortlist of menu-focused products, start with Digital Menu Software.

Screenza is an alternative for teams considering a free plan built around one screen, limited image credits and menu parses, and a Screenza watermark.

OlaClick is an alternative for buyers comparing a free plan with no commission per order and an Advanced subscription priced in Brazilian reais.

Tabemi may suit a web-only outlet able to qualify for its limited Founding Partner offer, which has no subscription fee.

MENU TIGER is worth comparing for a web-based free tier with stated store, table, menu-item and monthly order caps.

TapNConnect is an alternative for businesses looking at a short queue-management trial with token and SMS limits, alongside QR menu plans.

AviQR may fit a web-based operation whose needs stay within its free tier’s menu-item, daily-order and QR-code limits.

Digmenu is another freemium web option, with a free plan subject to feature and usage limits and a paid monthly tier.

Dmeals may suit a restaurant comparing an INR-priced free starter tier capped by restaurant and dish count.

Verdict

Choose EatPe if you run an Indian food business and want QR ordering, billing and kitchen operations to connect within a locally oriented system. Its strongest case is the range of purpose-built bundles, including app-free WhatsApp ordering and a dedicated cloud-kitchen workflow. Look elsewhere if you need a simpler, unified plan structure; with EatPe, matching quotas and tools to your exact service model is essential.