eGoldFax

Spec sheet

Product

eGoldFax is a cloud fax service for sending and receiving faxes from multifunction printers, desktop computers, and mobile devices.Read 9 Oct 2026 · egoldfax.com

Security

The maker describes TLS 1.2 and HTTPS transmission, HTTPS portal access, two-factor authentication, and an AES-encrypted fax archive.Read 9 Oct 2026 · egoldfax.com

Compliance

The maker says the service is designed to support requirements including HIPAA, PCI DSS, FedRAMP, and FERPA.Read 9 Oct 2026 · egoldfax.com

Support

North American technical support is available by phone or email from 7am to 7pm Central Time; Europe support is listed as 8am to 5pm UK GMT.Read 9 Oct 2026 · egoldfax.com

Headquarters

Laguna Beach, California, United StatesRead 28 Sep 2026 · egoldfax.com

Administration

The Admin Portal supports fax routing, role-based user permissions, MFP management, and activity and usage reporting.Read 9 Oct 2026 · egoldfax.com

Archive

Faxes can be stored and retrieved for up to 10 years at no additional cost, with 256-bit AES encryption for the archive.Read 9 Oct 2026 · egoldfax.com

Compliance support

hipaa and gdprRead 23 Sep 2026 · egoldfax.com

Desktop app

The complimentary eGoldFax Desktop App is compatible with Windows and supports unlimited users.Read 9 Oct 2026 · egoldfax.com

Email integrations

The service supports faxing via email and names Outlook and G-Suite as desktop applications users can work from.Read 9 Oct 2026 · egoldfax.com

Fax delivery

The service uses redundant carriers and TDM fax connectivity, and says users can receive faxes without busy signals.Read 9 Oct 2026 · egoldfax.com

Headquarters and history

The maker lists its North American headquarters in Laguna Beach, California, and says eGoldFax and GoldFax have provided fax document delivery solutions for over 20 years.Read 9 Oct 2026 · egoldfax.com

Hosting

The service is hosted in Microsoft Azure US Commercial and Government cloud data centers.Read 9 Oct 2026 · egoldfax.com

Inbound faxing

YesRead 23 Sep 2026 · egoldfax.com

MFP integrations

The Connector App supports HP, Epson, Kyocera, Ricoh, Xerox, Sharp, Fujifilm, PaperCut, and MyQ, and the maker says it is included at no extra cost.Read 9 Oct 2026 · egoldfax.com

MFP limits

The maker says MFP integration supports unlimited seats and users at no extra cost and requires no phone line.Read 9 Oct 2026 · egoldfax.com

Sales model

Prospective customers request a quote and provide monthly fax volume, number of fax lines, and number of users.Read 9 Oct 2026 · egoldfax.com

Virtual fax number

YesRead 23 Sep 2026 · egoldfax.com

Plans and prices

Every eGoldFax plan and price →

Where Specifiction places it

• Fax Server Software#9 of 237.9
• Online Fax Services#47 of 1037.9
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