FaxFacts

Spec sheet

Product

FaxFacts is self-hosted enterprise fax server software that runs on-premises, on virtual infrastructure, or in hosted infrastructure selected by the customer.Read 8 Oct 2026 · copia.com

Integrations

The fax server supports Active Directory integration and connections to CRM, accounting, and other desktop or business applications.Read 8 Oct 2026 · copia.com

Support

Support is available through a maintenance agreement or hourly, and maintenance includes software updates, weekday telephone support, documentation updates, and remote support.Read 8 Oct 2026 · copia.com

Headquarters

Roselle, Illinois, USARead 28 Sep 2026 · copia.com

Founded

1987Read 28 Sep 2026 · copia.com

Company

Copia International says it was founded in 1987, is privately owned, and made fax a core focus in 1989.Read 8 Oct 2026 · copia.com

Capacity

Copia says the same engine scales from one port to thousands.Read 8 Oct 2026 · copia.com

Email formats

Inbound faxes can be forwarded to email as PDF or other image formats, including TIFF.Read 8 Oct 2026 · copia.com

Fax broadcasting

Fax broadcast options include sending the same document to all recipients, personalized graphical cover sheets, and mail-merge faxing.Read 8 Oct 2026 · copia.com

Fax over IP

FaxFacts supports boardless SIP/T.38 faxing as well as supported fax boards and traditional phone lines.Read 8 Oct 2026 · copia.com

Fax workflows

Users can send faxes from a print driver, email client, desktop client, or connected business application, with inbound faxes routed to mailboxes, email, or printing.Read 8 Oct 2026 · copia.com

HIPAA and PHI

Copia says FaxFacts provides means for secure transmission of protected health information by fax and email, and says Copia itself cannot assert that the software is HIPAA compliant.Read 8 Oct 2026 · copia.com

HIPAA controls

FaxFacts includes audit trail, access control, and detailed logging to support covered organizations' HIPAA workflows, while each organization remains responsible for its own compliance program.Read 8 Oct 2026 · copia.com

Maintenance

The first 90 days of maintenance from the purchase date are free; ongoing maintenance pricing is based on the number of ports.Read 8 Oct 2026 · copia.com

Retry handling

FaxFacts can apply different retry behavior for busy numbers, partial transmissions, and other outcomes.Read 8 Oct 2026 · copia.com

Tracking

The fax server archives inbound and outbound faxes and logs delivery attempts, including why a fax did or did not deliver.Read 8 Oct 2026 · copia.com

Plans and prices

Every FaxFacts plan and price →

Where Specifiction places it

• Fax Server Software#16 of 237.4