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Fee Free Ordering

feefreeordering.com

From $9.99/mo Free plan WebiOSAndroid
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Spec score 9.1 #1 of 30 in Restaurant Menu Management Software

What it is

Fee Free Ordering provides independent restaurants with online ordering, reservations and AI phone answering, with 0% commission on direct orders. Restaurants can offer pickup, delivery, dine-in and catering through a branded ordering page. The service works on the web, iOS and Android. Its order app turns an iPhone, iPad or Android tablet into an order station and can alert staff about unaccepted orders. Restaurants also get reports, a customer list with CSV export and promotions. Nabil AI takes phone orders through the restaurant's existing checkout and sends them to a kitchen display and ticket printer; it checks orders against the menu, reads back items and totals, and passes allergy questions to staff. Online payments can go to the restaurant's own Stripe or PayPal account, and Driver Pool uses Shipday's driver network. The free Core ordering platform is limited to 100 orders per month; paid add-ons remove that cap. Listed monthly options include Custom Domain at $9.99 a month, unlimited orders at $14.99 a month and Multi-Location at $49.99 a month.

Spec sheet

What it does
Fee Free Ordering provides branded restaurant ordering pages, reservations, kitchen order tools and AI phone ordering with 0% commission on direct orders.Read 14 Oct 2026 · feefreeordering.com
Purpose
Fee Free Ordering provides online ordering, reservations and AI phone answering for independent restaurants, with 0% commission on direct orders.Read 7 Oct 2026 · feefreeordering.com
Audience
The maker describes the platform as built for independent restaurants and identifies its founder as the owner/operator of Luigi's Lasagna & Pizzeria.Read 7 Oct 2026 · feefreeordering.com
Trial
Existing paying Fee Free members can try Nabil free for 7 days.Read 7 Oct 2026 · feefreeordering.com
Integrations
Listed integrations include Stripe, PayPal, Star Micronics, Epson, Bixolon, Citizen, Shipday, Google Analytics, Facebook Pixel, GloriaFood and Uber Eats.Read 14 Oct 2026 · feefreeordering.com
Privacy
The privacy policy says Fee Free does not sell data and identifies Stripe, Resend, PrintNode, ShipDay, Google Maps and Sentry as service providers it may share data with to deliver the service.Read 7 Oct 2026 · feefreeordering.com
Support
The website advertises real human Canadian phone support at 1-888-618-8765 and [email protected].Read 14 Oct 2026 · feefreeordering.com
Headquarters
Ontario, CanadaRead 28 Sep 2026 · feefreeordering.com
AI handoff limits
Nabil transfers allergy questions, catering, complaints and unusual requests to restaurant staff.Read 14 Oct 2026 · feefreeordering.com
AI phone ordering
Nabil uses the restaurant menu and checkout, confirms each item and total, and sends the order to the kitchen display and printer.Read 14 Oct 2026 · feefreeordering.com
AI trial
Existing paying Fee Free members can try Nabil AI for seven days without commitment.Read 14 Oct 2026 · feefreeordering.com
Analytics and CRM
The platform includes revenue and order reports, customer segments, CSV export and sales-funnel analytics.Read 14 Oct 2026 · feefreeordering.com
App Store availability
Apple lists Fee Free Order App as free, developed by Fee Free Ordering, requiring iOS 15 or later and iPadOS 15 or later.Read 14 Oct 2026 · apps.apple.com
App Store privacy
Apple reports that the kitchen app may link contact information, user content and device identifiers to the user for app functionality.Read 14 Oct 2026 · apps.apple.com
Community/company background
Sameem Nabil's public restaurant community profile describes him as the owner of Luigi's Lasagna & Pizzeria with more than 20 years of restaurant experience.Read 14 Oct 2026 · skool.com
Company location
Google Play identifies Fee Free Ordering Inc. at 17 Commercial St, Milton, Ontario L9T 2H6, Canada.Read 14 Oct 2026 · play.google.com
Customer tools
The platform includes reports, a customer list with CSV export, and promotions.Read 7 Oct 2026 · feefreeordering.com
Data controls
The privacy policy says users can request a copy of their data or ask for deletion by emailing support.Read 7 Oct 2026 · feefreeordering.com
Data policy
Fee Free says it does not sell data and allows users to request data export or deletion by email.Read 14 Oct 2026 · feefreeordering.com
Delivery app
Fee Free Delivery provides driver job acceptance, navigation, status updates, live location sharing during active deliveries and restaurant dispatch tools.Read 14 Oct 2026 · play.google.com
Embeddable ordering
The customer ordering page can be embedded into an existing restaurant website.Read 14 Oct 2026 · feefreeordering.com
Founder
The website identifies Sameem Nabil as founder and owner/operator of Luigi's Lasagna & Pizzeria.Read 14 Oct 2026 · feefreeordering.com
Founder location
Sameem Nabil's LinkedIn profile places him in Milton, Ontario, Canada and links Fee Free Ordering as a company website.Read 14 Oct 2026 · ca.linkedin.com
Free plan limit
The core plan includes 100 orders per month; any paid add-on lifts the cap.Read 7 Oct 2026 · feefreeordering.com
Google Play availability
Google Play lists Fee Free Order App from FeeFreeOrderingSystems with 10+ downloads and a July 28, 2026 update.Read 14 Oct 2026 · play.google.com
Google Play security disclosure
Google Play states that the kitchen app encrypts data in transit and lets users request deletion; it lists personal, app-activity and app-performance data collection.Read 14 Oct 2026 · play.google.com
Independent restaurant evidence
A live Luigi's Lasagna & Pizzeria ordering page identifies 17 Commercial St, Milton, Ontario and is powered by Fee Free Ordering Systems.Read 14 Oct 2026 · luigis.feefreeordering.com
Kitchen app
The free kitchen app runs on iPhone, iPad and Android tablets, accepts orders and prints tickets to Wi-Fi thermal printers.Read 14 Oct 2026 · feefreeordering.com
Languages
The ordering, kitchen, admin and email interfaces support 38 languages.Read 14 Oct 2026 · feefreeordering.com
Licence and ownership
The terms reserve ownership of the platform software and prohibit reselling or reverse engineering it, indicating proprietary software rather than open source.Read 14 Oct 2026 · feefreeordering.com
Limit: add-on pricing
Online payments, AI phone ordering, multi-location, marketing, domains and delivery access are separate paid add-ons.Read 14 Oct 2026 · feefreeordering.com
Limit: free order cap
The free core plan is limited to 100 orders per month unless a paid add-on is enabled.Read 14 Oct 2026 · feefreeordering.com
Limit: service warranty
The terms provide the platform as-is and disclaim guarantees that it will be uninterrupted or error-free.Read 14 Oct 2026 · feefreeordering.com
Marketing tools
Autopilot win-back emails, Reward Dollars store credit and VIP groups are included in the marketing features.Read 14 Oct 2026 · feefreeordering.com
Marketplace app status
The marketplace page says a dedicated consumer iOS and Android app is still in development; the current store apps are for restaurant staff.Read 14 Oct 2026 · feefreefood.com
Marketplace fees
The marketplace page states that restaurant listings have no monthly fee and no per-order commission.Read 14 Oct 2026 · feefreefood.com
Menu migration
Menus can be imported from GloriaFood or built from an uploaded PDF, including item photos.Read 14 Oct 2026 · feefreeordering.com
Missed-order protection
Unaccepted orders trigger a loud screen-off alarm, an automated phone call after about 90 seconds, and automatic rejection and refund.Read 14 Oct 2026 · feefreeordering.com
Nabil AI
Nabil AI takes phone orders through the restaurant's existing checkout and sends them to the kitchen display and ticket printer.Read 7 Oct 2026 · feefreeordering.com
Nabil safeguards
Nabil validates orders against the menu, reads back each item and total, and transfers allergy questions to staff.Read 7 Oct 2026 · feefreeordering.com
Ordering modes
Restaurants can offer pickup, delivery, dine-in, catering, scheduling and pre-orders.Read 14 Oct 2026 · feefreeordering.com
Ordering options
Restaurants can offer pickup, delivery, dine-in and catering through a branded ordering page.Read 7 Oct 2026 · feefreeordering.com
Pizza builder
The pizza builder supports different toppings on each half with light, normal or extra quantities.Read 14 Oct 2026 · feefreeordering.com
Promotions
The promotions engine lists 13 promotion types, with five free guided options.Read 14 Oct 2026 · feefreeordering.com
Public API and SDKs
The cited public product, terms and feature pages document integrations and embeds but do not state a public API or SDK offering.Read 14 Oct 2026 · feefreeordering.com
Rating on Apple App Store
No rating overview is shown because the app has not received enough ratings or reviews.Read 14 Oct 2026 · apps.apple.com
Security practices
The privacy policy states that passwords are hashed with bcrypt, traffic uses TLS, third-party credentials are encrypted, and team access is role-based.Read 14 Oct 2026 · feefreeordering.com
Self-hosting
The service is described as a hosted platform with hosted restaurant websites and a hosted ordering widget; self-hosting is not offered on the cited pages.Read 14 Oct 2026 · feefreeordering.com

Plans and prices

Core ordering platform Free Free forever; $0/month Up to 100 orders/month · customer ordering page · embeddable widget · Kitchen Order App · admin dashboard · menu builder · pickup, delivery, dine-in and reservations · email notifications · 38 languages · receipt printing Read 14 Oct 2026 · feefreeordering.com
Custom Domain $9.99 a month $9.99/month Connect your own domain to hosted Fee Free site Read 14 Oct 2026 · feefreeordering.com
Kickstarter $9.99 a month $9.99/month First-order and win-back campaigns Read 14 Oct 2026 · feefreeordering.com
Driver Pool $9.99 a month monthly Access to Shipday driver network Read 7 Oct 2026 · feefreeordering.com
FREE Unlimited Orders $14.99 a month $14.99/month Unlimited orders · no per-order fees Read 14 Oct 2026 · feefreeordering.com
Domain Included $14.99 a month $14.99/month Domain registration and connection included Read 14 Oct 2026 · feefreeordering.com
Advanced Promo Marketing $19.99 a month $19.99/month Eight advanced promo types · customer segments · automated email campaigns Read 14 Oct 2026 · feefreeordering.com
Sales Optimized Website $19.99 a month $19.99/month Hosted SEO-ready marketing and ordering site Read 14 Oct 2026 · feefreeordering.com
Multi-Location $49.99 a month $49.99/month Several locations in one account · separate menu, orders and payments per location Read 14 Oct 2026 · feefreeordering.com
Unlimited Orders $14.99 a month monthly Unlimited orders · no per-order fees Read 7 Oct 2026 · feefreeordering.com
Online Payments $39.99 a month $39.99/month Online card payments · funds go to restaurant Stripe or PayPal account Read 14 Oct 2026 · feefreeordering.com
Nabil AI Phone Ordering $249.99 a month $249.99/month minimum; extra time $0.50/minute billed by the second About 499 included call-minutes · recordings and transcripts · dashboard and analytics Read 14 Oct 2026 · feefreeordering.com

Every Fee Free Ordering plan and price →

Strong points and limits

Strong points

  • 0% commission on direct orders
  • Supports pickup, delivery, dine-in and catering
  • Free core plan includes 100 orders per month
  • Nabil validates orders against the menu
  • Payments can go to the restaurant's Stripe or PayPal

Limits

  • Free core plan is capped at 100 monthly orders
  • Paid add-ons are needed to lift the order cap
  • Nabil's free seven-day trial is for existing paying members

Who it suits

Fee Free Ordering is aimed at independent restaurants that want direct ordering, reservations or phone orders. The free core plan may suit a restaurant with up to 100 monthly orders; higher order volume requires a paid add-on.

Fee Free Ordering in depth

Read the full write-up

Overview

Fee Free Ordering combines direct online ordering with reservations, optional AI phone ordering and restaurant operations tools. It is best suited to independent restaurants that want to start small and add specific services as needed. Its free entry point is useful, but the order cap and separately priced capabilities can make a fuller setup costly.

Key features

Ordering channels: Restaurants can offer pickup, delivery, dine-in and catering through a branded ordering page. Availability controls help manage when customers can place orders, while the separate kitchen app turns an iPhone, iPad or Android tablet into an order station and can alert staff to unaccepted orders.

Phone ordering: Nabil AI takes orders through the restaurant’s existing checkout and sends them to the kitchen display and ticket printer. It checks items against the menu, reads back the order and total, and hands allergy questions to staff. That makes it more than a call-answering feature, but restaurants should account for its separate trial and pricing terms.

Customer and marketing tools: Reports, a customer list with CSV export and promotions support basic follow-up. Kickstarter is $9.99 a month for first-order and win-back campaigns. Advanced Promo Marketing is $19.99 a month and includes 13 promo types, five free, plus a guided wizard. The lower-priced option is focused; the higher-priced tier gives restaurants more promotional formats to work with.

Payments and drivers: Online Payments costs $39.99 a month and routes card payments through the restaurant’s own Stripe or PayPal account. Driver Pool, at $9.99 a month, connects restaurants to the Shipday driver network. These add-ons target distinct needs, but a restaurant requiring both will pay for them separately.

Privacy and support: Fee Free says it does not sell data; its privacy policy names Stripe, Resend, PrintNode, ShipDay, Google Maps and Sentry as service providers it may share data with to deliver the service. Users can email support to request a data copy or deletion. The site provides a support phone number and describes its support as real human Canadian support.

Pricing

The Core ordering platform is free, billed Free forever, with 100 orders per month. That is a meaningful starting point for a low-volume restaurant, but not a generous allowance for a business expecting steady demand. Any paid add-on lifts the cap, and Unlimited Orders is offered at $14.99 a month with no per-order fees. A separate FREE Unlimited Orders plan is also priced at $14.99 a month; compare the terms before choosing between the two named options.

The lower-priced upgrades cover particular needs: Custom Domain is $9.99 a month to use a restaurant’s own domain with a hosted Fee Free site, while Domain Included is $14.99 a month for domain registration and connection. Sales Optimized Website costs $19.99 a month for a hosted SEO-ready marketing and ordering site. Multi-Location costs $49.99 a month and supports several locations in one account, each with its own menu, orders and payments.

The advertised starting price is $9.99 per month, but a restaurant may need more than one add-on to assemble its preferred setup. The free trial applies to Nabil AI for existing paying Fee Free members and lasts 7 days; it is not a general trial of the platform.

Platforms

Fee Free Ordering supports Android, iOS and the web. Its kitchen app can run on iPhone, iPad or Android tablets.

Who it's for

Independent restaurants that want direct ordering, a choice of order types and the option to add tools as they grow are the clearest fit. The founder is identified as the owner/operator of Luigi’s Lasagna & Pizzeria, aligning the product’s stated focus with independent restaurant operations. The capped free plan is more suitable for low volume than for a restaurant already handling many monthly orders. Businesses that need a broad set of paid capabilities should compare the combined monthly cost against alternatives.

Pros and cons

Pro: The free plan gives a restaurant an ordering starting point without a monthly charge, and the 100-order cap is lifted by any paid add-on.

Pro: Pickup, delivery, dine-in and catering sit alongside a kitchen app and optional phone ordering, covering multiple parts of the order flow.

Pro: Payments go to the restaurant’s own Stripe or PayPal account, rather than requiring a separate payment destination.

Con: The free plan’s 100 orders per month can constrain a growing restaurant, while unlimited ordering costs $14.99 a month.

Con: Payments, driver access, domains, marketing and multi-location support carry separate monthly prices, so the advertised starting price may not reflect the total cost of a more complete setup.

Con: Nabil’s 7-day free trial is limited to existing paying Fee Free members, making it unavailable as a standalone test for other prospective users.

Alternatives

Ordering.Tools is worth comparing for a restaurant that wants a free plan with 20 orders per month, no commission and an AI assistant; its AI questions and voice calls are subject to usage limits.

Quiteful is a freemium alternative for a restaurant focused on menu management: its free plan allows 20 active items, one menu and one location, with no analytics dashboard or POS integrations.

GloriaFood may suit a restaurant that prioritizes unlimited orders and locations on a free service plan with no commission per order or monthly fee.

Restolabs is a paid alternative with a 30-day trial and a Basic plan priced at $199 a month for zero-commission unlimited orders.

FineDine is another paid option, with a Starter plan at €27 a month billed annually and limits including 100 menu items, 20 dine-in tables, 1,000 monthly orders and 50 monthly reservations.

UpMenu Delivery is a paid alternative for restaurants seeking order management with POS and kitchen integration and delivery dispatching; its Delivery POS plan is $29 a month, excluding VAT/GST.

Prestau Menu Author is an alternative to consider for menu authoring, with a web-based free option and a Standard Plan at $49 a month per restaurant.

RestioX is another freemium option with a free trial package that includes 100 dishes, 10 categories, 100 delivery orders per month, two staff members and one branch.

For broader comparisons, see Restaurant Menu Management Software, Restaurant Website Builders and Food Ordering Software.

Verdict

Fee Free Ordering is a sensible fit for an independent restaurant that wants direct ordering with several channels and a low-cost way to begin. Its kitchen workflow and optional AI phone ordering broaden the offering, but the 100-order free cap and separate monthly charges are the main reasons to look elsewhere if you need higher volume or a full set of capabilities at a predictable price.

Verdict

Fee Free Ordering combines restaurant ordering channels with optional phone ordering and operational tools. The free plan has a monthly order cap, and listed capabilities such as custom domains, payments and multiple locations have separate monthly prices.

Where Specifiction places it

Alternatives to Fee Free OrderingAll alternatives →