Firewalla

Spec sheet

Purpose

Firewalla describes its products as network security appliances for professional users seeking visibility, policy control, segmentation, VPN, threat protection, and ongoing network management.Read 8 Oct 2026 · firewalla.com

Intended users

Firewalla says its Gold Series is optimized for larger and faster networks, while Orange and Purple models are optimized for smaller networks.Read 8 Oct 2026 · firewalla.com

Support

Firewalla accepts support cases and email, says it usually responds in less than 48 hours, and does not offer phone or chat support.Read 8 Oct 2026 · help.firewalla.com

Company background

Firewalla says its team is made up of engineers, mostly former Cisco employees, and that it was funded through Kickstarter in 2017.Read 8 Oct 2026 · firewalla.com

Data handling

Firewalla's engineering design document says detailed flow data are stored on the box and app-to-box communication is encrypted end to end, with private keys held on customer equipment.Read 8 Oct 2026 · help.firewalla.com

MSP data location

Firewalla says Firewalla MSP stores data in AWS in the USA and advises users with data storage restrictions not to use the service.Read 8 Oct 2026 · help.firewalla.com

MSP integrations

Firewalla MSP can send alarms to IFTTT, Slack, or a custom webhook, and offers an API for programmatic access to boxes and their data.Read 8 Oct 2026 · help.firewalla.com

Network visibility

Firewalla says its system captures network flows and can detect activities such as video, gaming, pornography, and malware.Read 8 Oct 2026 · firewalla.com

Privacy features

Firewalla lists ad blocking, DNS over HTTPS or Unbound, VPN, target lists, NTP Intercept, and blocking encrypted VPN sites, DoH services, and Apple Private Relay as privacy features.Read 8 Oct 2026 · help.firewalla.com

Product limits

Firewalla's comparison guide says Purple-series memory limits restrict the number of countries it can block and VLANs it can create; it lists a maximum of five VLANs for the small-network device group.Read 8 Oct 2026 · help.firewalla.com

Segmentation

Firewalla says network segmentation can divide a network into regions with dynamic and static policies.Read 8 Oct 2026 · firewalla.com

Third-party VPNs

Firewalla lists ExpressVPN, Surfshark, NordVPN, Smart DNS Proxy, IPVanish, PureVPN, and ProtonVPN as verified third-party VPN services, with some requiring extra configuration.Read 8 Oct 2026 · help.firewalla.com

Threat protection

Firewalla says it uses signature and behavioral analysis to detect attacks and take automated action when necessary.Read 8 Oct 2026 · firewalla.com

Plans and prices

Every Firewalla plan and price →

Where Specifiction places it

• Network Firewall Software#14 of 377.7