FixPing
fixping.com
Spec sheet
- What it does
- FixPing routes supported online-game traffic over alternative paths intended to reduce latency, jitter and packet loss.Read 19 Oct 2026 · fixping.com
- Support
- The website advertises 24/7 support, email support and a Discord community.Read 19 Oct 2026 · fixping.com
- Headquarters
- The published registered address is 1111b S Governors Ave. STE 98122, Dover, Delaware, United States.Read 19 Oct 2026 · fixping.com
- Android data disclosure
- Google Play says the app shares no data with third parties, may collect personal information and app activity, encrypts data in transit and supports deletion requests.Read 19 Oct 2026 · play.google.com
- Android limitation
- The Google Play listing says results vary by ISP, location, game server and network conditions and does not guarantee lower ping on every connection.Read 19 Oct 2026 · play.google.com
- Android requirements
- Android use requires an installed supported game, an existing FixPing account and an active subscription.Read 19 Oct 2026 · play.google.com
- Android VPN permission
- The Android app uses Android VpnService and encrypts traffic between the device and its tunnel endpoint.Read 19 Oct 2026 · play.google.com
- Automatic routing
- Smart Auto-Select calculates a route in real time using the player's location and the game server.Read 19 Oct 2026 · fixping.com
- Billing model
- Subscriptions are prepaid fixed periods with no automatic recurring billing; users must renew manually.Read 19 Oct 2026 · fixping.com
- Company legal identity
- The service is provided by FixPing, LLC, described in its terms as a Delaware limited liability company.Read 19 Oct 2026 · fixping.com
- Documentation
- The official site links support email and Discord but no public API, SDK, developer documentation or self-hosting documentation was stated on the pages reviewed.Read 19 Oct 2026 · fixping.com
- Game coverage
- The website advertises compatibility with more than 500 games, including League of Legends, PUBG, Fortnite and World of Warcraft.Read 19 Oct 2026 · fixping.com
- Game files
- FixPing says it does not modify game files or use injection or DLLs, and describes the service as network optimization rather than a VPN.Read 8 Oct 2026 · fixping.com
- Game traffic
- FixPing says it routes only supported game traffic, leaving voice chat, streaming, and downloads on the normal connection.Read 8 Oct 2026 · fixping.com
- Game-only routing
- Only the selected game's traffic is routed through FixPing; voice chat, streaming and downloads remain on the normal connection.Read 19 Oct 2026 · fixping.com
- Google Play developer
- Google Play identifies the developer as FixPing, LLC and lists the Dover, Delaware address and phone number +1 484-521-1104.Read 19 Oct 2026 · play.google.com
- High-load node
- The server page showed Seattle as high load with 305 players at the time it was opened.Read 19 Oct 2026 · fixping.com
- Latency comparison
- The Android app compares direct ping with estimated latency through the selected FixPing route.Read 19 Oct 2026 · play.google.com
- Licence
- The reviewed official pages do not state an open-source licence or publish source code; the site presents FixPing as a hosted commercial service.Read 19 Oct 2026 · fixping.com
- Limit: comparative latency
- The same user reported FixPing latency around 135–145 ms compared with another service around 120–135 ms.Read 19 Oct 2026 · gall.dcinside.com
- Limit: congestion effects
- The user reported delayed item pickup and delayed respawns after long sessions or during crowded periods.Read 19 Oct 2026 · gall.dcinside.com
- Location
- FixPing lists its registered address in Dover, Delaware, United States.Read 8 Oct 2026 · fixping.com
- Manual routing
- The Android app lets users manually choose a server, protocol or fixed server chain.Read 19 Oct 2026 · play.google.com
- Network
- The homepage describes more than 100 servers across Asia, Europe, and the Americas.Read 8 Oct 2026 · fixping.com
- No game modification
- FixPing says it does not modify game files or use injection or DLLs.Read 19 Oct 2026 · fixping.com
- Not a VPN
- The company describes FixPing as a game-routing service rather than a general-purpose VPN.Read 19 Oct 2026 · fixping.com
- Offline node
- The server page showed Washington, DC as offline with zero players at the time it was opened.Read 19 Oct 2026 · fixping.com
- Payment terms
- The Terms say plans are prepaid one-time purchases with no automatic renewal or charge after the paid period ends.Read 8 Oct 2026 · fixping.com
- Per-game profiles
- The Android app can save separate route settings for each supported game.Read 19 Oct 2026 · play.google.com
- Praise: backup usefulness
- A Korean MapleStory forum user said FixPing was acceptable as a backup when another routing service failed and paid for it for that purpose.Read 19 Oct 2026 · gall.dcinside.com
- Privacy and security
- The Privacy Policy says FixPing collects account and billing details plus technical and network performance data, uses security measures, and does not sell personal data.Read 8 Oct 2026 · fixping.com
- Privacy collection
- The privacy policy says FixPing collects account, billing, IP, device, browser and network-performance information.Read 19 Oct 2026 · fixping.com
- Privacy retention
- Technical and security logs are generally retained for up to 180 days, while network-performance measurements are processed in memory and not retained after the request.Read 19 Oct 2026 · fixping.com
- Refund policy
- New users can request a full refund within seven calendar days of their first payment; later refunds are restricted to specified service failures.Read 19 Oct 2026 · fixping.com
- Refunds
- The Refund Policy offers a full refund within seven calendar days of an initial purchase and says later requests are reviewed case by case.Read 8 Oct 2026 · fixping.com
- Routing
- Smart Auto-Select uses a dedicated server to calculate the best route in real time based on the user's location and game server.Read 8 Oct 2026 · fixping.com
- Security statement
- The privacy policy says payment processing is handled by Stripe, infrastructure may use AWS or other providers, and personal data is not sold.Read 19 Oct 2026 · fixping.com
- Server network
- The server page listed 47 cities, 163 online nodes, 29 countries and four regions when accessed.Read 19 Oct 2026 · fixping.com
- Server status
- Server load, player counts and status are stated to refresh every 10 minutes.Read 19 Oct 2026 · fixping.com
- Supported games
- FixPing says it supports more than 500 games, including League of Legends, PUBG, Fortnite, and World of Warcraft.Read 8 Oct 2026 · fixping.com
- Third-party processors
- The Privacy Policy names Stripe for payment processing and AWS or other cloud providers for infrastructure.Read 8 Oct 2026 · fixping.com
- Use restriction
- The terms prohibit general-purpose proxying, heavy downloading, account sharing and non-gameplay uses, with termination without refund for violations.Read 19 Oct 2026 · fixping.com
- Windows support
- The official client is presented as a signed and verified Windows download compatible with all Windows versions.Read 19 Oct 2026 · fixping.com
Plans and prices
Monthly $2.50, paid once Billed monthly All 500+ games · All 100+ server locations · 24/7 support Read 8 Oct 2026 · fixping.com
Monthly $2.50 a month Billed monthly 500+ games · 100+ server locations · 24/7 support Read 19 Oct 2026 · fixping.com
3 Months $6, paid once for 3 months 500+ games · 100+ server locations · 24/7 support · 20% saving vs monthly Read 19 Oct 2026 · fixping.com
6 Months $9, paid once for 6 months 500+ games · 100+ server locations · 24/7 support · 40% saving vs monthly Read 19 Oct 2026 · fixping.com
1 Year $15, paid once for 1 year 500+ games · 100+ server locations · 24/7 support · 50% saving vs monthly Read 19 Oct 2026 · fixping.com
Where Specifiction places it
- Game Latency Reducers#7 of 348.6
- Lag and ping reducers#14 of 348.0