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FourKites Connect

fourkites.ai

Free plan WebiOSAndroidAPI
Visit fourkites.ai
Spec score 8.7 #3 of 43 in Carrier Management Software

What it is

FourKites Connect is a self-service portal for carrier onboarding, integration management, compliance monitoring, and troubleshooting. It supports setup across Ocean, FTL, LTL, Parcel, and Air transportation. Carriers can review connected ELD/GPS providers, refresh expired credentials, add connection methods, and see which shipper customers are being tracked. The portal displays real-time tracking quality scores and sends Tracy AI alerts when quality drops below thresholds. Built-in diagnostics help identify connection problems, data gaps, and integration errors; support cases can also be filed and tracked there. FourKites Connect supports credentials for more than 900 ELD/GPS providers and methods including EDI 214/315, APIs, SFTP, flat files, ocean credentials, LTL PRO tracking, parcel API keys, and air IATA credentials. Parcel API-key support covers UPS, FedEx, DHL, and regional providers. FourKites says most carriers are live within 48 hours. The plan is free, with no setup fees or monthly charges.

Spec sheet

What it does
FourKites Connect is a self-service portal for carrier onboarding, integration management, compliance monitoring and troubleshooting.Read 15 Oct 2026 · fourkites.ai
Purpose
FourKites Connect is a self-service portal for carrier onboarding, integration management, compliance monitoring, and troubleshooting.Read 30 Sep 2026 · fourkites.ai
Support
Customers, carriers and brokers are directed to log into the platform and submit cases through the Help Center.Read 15 Oct 2026 · fourkites.ai
Headquarters
Chicago, Illinois, United StatesRead 28 Sep 2026 · fourkites.ai
Founded
2014Read 28 Sep 2026 · fourkites.ai
AI alerts
Tracy AI can alert users when tracking quality falls below configured thresholds.Read 15 Oct 2026 · fourkites.ai
AI data retention
FourKites states that customer data is not stored by or used to train AI model providers.Read 30 Sep 2026 · fourkites.ai
API access limitation
An independent integration guide states that production API access requires an enterprise agreement and formal onboarding, with no public sandbox or self-service production credentials.Read 15 Oct 2026 · integuru.com
API developer portal
FourKites presented an external developer portal as an API-first self-service portal for managing API keys and bundles; it was nominated for three 2021 DevPortal Awards categories.Read 15 Oct 2026 · apithedocs.org
Availability disclaimer
FourKites terms disclaim warranties for uptime, downtime and result accuracy and say the platform may be unavailable for maintenance or other reasons.Read 15 Oct 2026 · fourkites.ai
Company headquarters and founding
LinkedIn lists Chicago, Illinois as headquarters and 2014 as the founding year.Read 15 Oct 2026 · linkedin.com
Company size
LinkedIn lists FourKites as a privately held software company with 501–1,000 employees.Read 15 Oct 2026 · linkedin.com
Connection methods
Supported methods include EDI 214/315, APIs, SFTP, flat files, ocean credentials, LTL PRO tracking, parcel API keys, and air IATA credentials.Read 30 Sep 2026 · fourkites.ai
Data segregation
FourKites says customer data is logically segregated, while network intelligence is aggregated and anonymized.Read 30 Sep 2026 · fourkites.ai
Diagnostics
Built-in diagnostics identify connection problems, data gaps, and integration errors, while support cases can be filed and tracked in the portal.Read 30 Sep 2026 · fourkites.ai
EDI and SFTP
Supported connection methods include EDI 214/315 configuration and API or SFTP setup.Read 15 Oct 2026 · fourkites.ai
Encryption
FourKites says data is encrypted with TLS 1.2 or higher in transit and AES-256 at rest.Read 15 Oct 2026 · fourkites.ai
Integration dashboard
Users can view connected ELD/GPS providers, update expired credentials, add connection methods and see shipper customers being tracked.Read 15 Oct 2026 · fourkites.ai
Integration management
Users can view connected ELD/GPS providers, update expired credentials, add connection methods, and see shipper customers being tracked.Read 30 Sep 2026 · fourkites.ai
Legal name and investors
Crunchbase identifies the legal name as FourKites, Inc., lists Chicago as headquarters and says the company has 16 investors.Read 15 Oct 2026 · crunchbase.com
Licence
FourKites legal terms say the service and content are owned by FourKites or licensors and licensed rather than sold, with copying and reverse engineering prohibited.Read 15 Oct 2026 · fourkites.ai
Limit: Capterra implementation
A Capterra reviewer says setup required substantial TMS technical knowledge and about a week of calls and collaboration.Read 15 Oct 2026 · capterra.co.uk
Limit: CarrierLink app
CarrierLink reviews report reliability problems, verification-code delays and incorrect delivery or tracking statuses.Read 15 Oct 2026 · chrome-stats.com
Limit: G2 data completeness
G2 reviewers report lost or stale tracking data, missing information and a need for more user-specific insights.Read 15 Oct 2026 · g2.com
Limit: Gartner feature breadth
A Gartner page reviewer asks for temperature-tracked-load support, easier tracking resets and more proactive delay alerts.Read 15 Oct 2026 · gartner.com
Limit: Google Play reliability
Google Play reviewers report crashes, freezing, blank screens, server-down messages, login persistence problems and location delays.Read 15 Oct 2026 · play.google.com
Notable company history
FourKites says Matt Elenjickal founded the company in 2014 and its first customer was Smithfield Foods.Read 15 Oct 2026 · fourkites.ai
Onboarding speed
FourKites says most carriers become live within 48 hours.Read 15 Oct 2026 · fourkites.ai
Parcel integrations
Parcel setup supports UPS, FedEx, DHL and regional providers through carrier API keys.Read 15 Oct 2026 · fourkites.ai
Praise: Capterra API
A Capterra reviewer says the API setup for connecting other systems is easy and support responses were good.Read 15 Oct 2026 · capterra.co.uk
Praise: CarrierLink app
CarrierLink reviewers praise easy use, automated tracking, in-app communication and minimal data entry after installation.Read 15 Oct 2026 · chrome-stats.com
Praise: G2 usability and visibility
G2 reviewers praise quick access to shipment data, filtering by customer or receiver and easy location of trailers and orders.Read 15 Oct 2026 · g2.com
Praise: Gartner alerts
A Gartner page reviewer praises real-time alerts and analytics for detecting shipment issues and monitoring performance.Read 15 Oct 2026 · gartner.com
Pricing model
FourKites describes Outcome as a Service as payment for measurable outcomes rather than seats or software modules, with pricing based on operational footprint.Read 15 Oct 2026 · fourkites.ai
Provider coverage
The Connect page states that more than 900 ELD/GPS providers are supported.Read 15 Oct 2026 · fourkites.ai
Public API example
Tai Software documents a FourKites tracking endpoint at tracking-api.fourkites.com/api/v1/tracking/locations and describes pull and push integrations.Read 15 Oct 2026 · learn.tai-software.com
Rating on Capterra
4.3 out of 5 from 3 reviewsRead 15 Oct 2026 · capterra.com
Rating on CarrierLink Android listing
4.77 out of 5 from 32,553 ratingsRead 15 Oct 2026 · chrome-stats.com
Rating on G2
4.5 out of 5 from 269 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.3 out of 5 from 0 reviews shown on the current market pageRead 15 Oct 2026 · gartner.com
Rating on Google Play
3.3 out of 5 from 180 reviewsRead 15 Oct 2026 · play.google.com
Security certifications
FourKites states that it holds ISO 27001, ISO 27017, ISO 27018 and SOC 2 Type II certifications.Read 15 Oct 2026 · fourkites.ai
Security controls
FourKites describes AES-256 encryption at rest, TLS 1.2+ in transit, role-based access control, audit logging, and GDPR-grade privacy practices.Read 30 Sep 2026 · fourkites.ai
Security documentation
The Trust Center lists 300+ audited controls and says most compliance reports are available through a click-through NDA, with sensitive documents released within one business day.Read 30 Sep 2026 · fourkites.ai
Self-service onboarding
The portal guides carriers through credential collection and setup for ocean, FTL, LTL, parcel and air connections.Read 15 Oct 2026 · fourkites.ai
Supported modes
The portal supports integration setup for Ocean, FTL, LTL, Parcel, and Air transportation.Read 30 Sep 2026 · fourkites.ai
Target users
FourKites positions its carrier network for owner-operators, small and mid-size carriers, large fleets, 3PLs, brokers, freight forwarders, intermodal operators, and NVOCCs.Read 30 Sep 2026 · fourkites.ai
Tenant isolation
The security page says customer databases and accounts are logically separated and network intelligence is aggregated and anonymized.Read 15 Oct 2026 · fourkites.ai
Tracking quality
Connect provides real-time tracking-quality scores, missing-update information and causes of quality gaps.Read 15 Oct 2026 · fourkites.ai
Troubleshooting
Built-in diagnostics identify connection problems, data gaps and integration errors, and support cases can be filed and tracked in the portal.Read 15 Oct 2026 · fourkites.ai

Plans and prices

Free Free Free to join. Free to use. Always. No setup fees · No monthly charges Read 30 Sep 2026 · fourkites.ai
Outcome as a Service Priced on request Operational-footprint pricing with Digital Twin Platform, Network Intelligence, FourSight AI and Loft components No public amount stated Read 15 Oct 2026 · fourkites.ai

Every FourKites Connect plan and price →

Strong points and limits

Strong points

  • Free to join and use, with no setup or monthly charges.
  • Supports five transportation modes.
  • Credentials cover more than 900 ELD/GPS providers.
  • Diagnostics and support-case tracking are built in.
  • Lists encryption, access controls, and audit logging.

Limits

  • Available on web only.
  • Requires connection credentials or methods to integrate tracking.
  • Most carriers are live within 48 hours, not immediately.

Who it suits

It suits carriers and logistics operators that need to establish or manage shipment tracking connections. FourKites identifies owner-operators, carriers of different sizes, 3PLs, brokers, freight forwarders, intermodal operators, and NVOCCs as users of its network.

Verdict

FourKites Connect brings carrier setup, tracking-quality monitoring, and integration troubleshooting into one portal. Its free plan and broad connection options are clearly stated, while its listed platform is web.

Where Specifiction places it

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