Frame.io

Spec sheet

What it does

Frame.io is a cloud platform for uploading creative files, managing projects, assigning tasks, collecting feedback, and sharing work.Read 15 Oct 2026 · frame.io

API

Frame.io exposes REST APIs for custom workflow solutions and application integrations, including a Camera to Cloud devices API.Read 15 Oct 2026 · developer.frame.io

Integrations

Official integrations include Premiere Pro, Lightroom, After Effects, LumaFusion, CuttingRoom, Eddie AI, Baselight, Telestream Vantage, Evercast, Make, Pabbly Connect, Zapier, and Workfront Fusion.Read 15 Oct 2026 · frame.io

Support

Frame.io offers in-app chat support from its worldwide support team and English-language support at [email protected].Read 30 Sep 2026 · help.frame.io

API and automation

Frame.io provides a public API, webhooks for real-time events such as uploads or status changes, custom Actions, and no-code or low-code connectors.Read 30 Sep 2026 · frame.io

API documentation

The API reference covers accounts, assets, audit logs, comments, custom actions, projects, teams, search, sharing, webhooks, and Camera to Cloud.Read 15 Oct 2026 · developer.frame.io

API licence

The public API reference identifies the Frame.io API documentation as MIT licensed and provides C#, JavaScript, cURL, and Python SDK examples.Read 15 Oct 2026 · developer.frame.io

Camera to Cloud

Camera to Cloud can upload takes from a set immediately after recording so remote teams can review them.Read 15 Oct 2026 · frame.io

Creative Cloud inclusion

Frame.io is included with Creative Cloud All Apps, Premiere, and After Effects, providing 100GB of storage, five projects at a time, two users, and unlimited reviewers.Read 30 Sep 2026 · frame.io

Desktop app

Frame.io Drive is a free desktop app for Mac and Windows that supports fast uploads and downloads and mounting Frame.io projects to the desktop.Read 30 Sep 2026 · frame.io

Drive requirements

Frame.io Drive requires macOS 13 or later or Windows 10 or later, at least 2GB RAM, 50GB free SSD space minimum, and an internet connection.Read 15 Oct 2026 · help.frame.io

Encryption

Frame.io states that uploaded media uses Amazon S3 server-side AES-256 encryption and that all interactions use SSL/HTTPS and Transport Layer Security.Read 30 Sep 2026 · frame.io

Enterprise security

Enterprise features include real-time watermarking, passphrase and domain-restricted sharing, and single sign-on with user provisioning through the Adobe Admin Console.Read 30 Sep 2026 · frame.io

External sharing

External clients can view and comment through Share links without creating or logging into a Frame.io account.Read 30 Sep 2026 · frame.io

File management

The product supports cloud upload, organization, tagging, sorting, grouping, metadata fields, nested folders, and Collections for creative assets.Read 15 Oct 2026 · frame.io

Legacy API sunset

Frame.io release notes state that V2 API endpoints are scheduled for removal on December 1, 2026, while Camera to Cloud endpoints are excluded.Read 15 Oct 2026 · updates.frame.io

Limit: Software Advice reviewers

Some reviewers report that navigation is initially difficult, icons are small, and nontechnical clients can feel overwhelmed.Read 15 Oct 2026 · softwareadvice.com

Limit: Trustpilot complaints

Trustpilot complaints include playback failures, slow downloads, billing and cancellation disputes, login problems, bugs after the V4 transition, and poor support experiences.Read 15 Oct 2026 · trustpilot.com

Limit: TrustRadius reviewers

TrustRadius summaries mention a complicated interface after updates, freezing or crashes, storage cost concerns, and requests for broader integrations.Read 15 Oct 2026 · trustradius.com

Maker identity

LinkedIn lists Frame.io as a privately held software-development company with 201–500 employees, headquartered in New York, New York, and founded in 2014.Read 15 Oct 2026 · linkedin.com

Mobile app

The Apple listing describes Frame.io apps for iPhone, iPad, and Apple TV with asset search, scrubbing, zooming, commenting, and team collaboration.Read 15 Oct 2026 · apps.apple.com

Mounted Storage

Mounted Storage and Frame.io Drive stream cloud media into desktop applications and work with applications that read a file system.Read 15 Oct 2026 · frame.io

Notable news: SDK release

Frame.io announced updated Python and TypeScript SDK capabilities on May 27, 2026, including large-file upload handling and built-in OAuth flows.Read 15 Oct 2026 · blog.frame.io

Notable news: V4 availability

Adobe announced general availability of the next-generation Frame.io on October 16, 2024, adding metadata and asset workflows and expanding beyond video to photo and design.Read 15 Oct 2026 · news.adobe.com

Notable plan limit

The pricing page says Pro supports up to 5 users and Team supports up to 15 users, with customers needing more than 15 users directed to Enterprise.Read 30 Sep 2026 · frame.io

Offline limitation

Mounted Storage requires an active internet connection for authentication, permissions, and project-state consistency; it is not designed for offline use.Read 15 Oct 2026 · help.frame.io

Owner

Crunchbase describes Frame.io as acquired by Adobe and as a cloud-based video collaboration platform for private workspaces.Read 15 Oct 2026 · crunchbase.com

Platform access

Frame.io's web app supports the latest two versions of Chrome, Safari, Firefox, and Microsoft Edge, with Windows, macOS, and Chrome OS listed as supported operating systems.Read 30 Sep 2026 · help.frame.io

Praise: G2 reviewers

G2 reviewers repeatedly praise timestamped comments, centralized feedback, easy client sharing, asset organization, and fast setup.Read 15 Oct 2026 · g2.com

Praise: Software Advice reviewers

Reviewers highlight timecoded notes, version tracking, browser convenience, simple emailed review links, and faster approval workflows.Read 15 Oct 2026 · softwareadvice.com

Praise: TrustRadius reviewers

TrustRadius reviewers repeatedly praise timestamped feedback, centralized collaboration, Adobe integration, high-resolution playback, and approval tracking.Read 15 Oct 2026 · trustradius.com

Rating on Apple App Store

4.4 out of 5 from 885 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on G2

4.5 out of 5 from 200 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.6 out of 5 from 80 reviewsRead 15 Oct 2026 · getapp.com

Rating on Software Advice

4.6 out of 5 from 80 reviewsRead 15 Oct 2026 · softwareadvice.com

Rating on Trustpilot

1.5 out of 5 from 39 reviewsRead 15 Oct 2026 · trustpilot.com

Review and approvals

Review tools provide frame-accurate comments, full-screen playback controls, consolidated comments, annotations, and version review.Read 15 Oct 2026 · frame.io

SDKs

Frame.io announced Python and TypeScript SDK updates; the Python SDK supports large uploads with retries, while the TypeScript SDK includes Adobe IMS OAuth 2.0 flows.Read 15 Oct 2026 · blog.frame.io

Security certifications

Frame.io states that it has TPN Gold Shield accreditation and a SOC 2 Type 2 audit covering security, availability, and confidentiality.Read 15 Oct 2026 · frame.io

Sharing and presentations

Users can create branded presentations with custom colors, logos, backgrounds, headers, descriptions, permissions, download controls, and link expiration.Read 15 Oct 2026 · frame.io

Support resources

Frame.io provides a V4 Knowledge Center, release notes, developer documentation, community links, and plan-specific support options.Read 15 Oct 2026 · help.frame.io

System requirements

The web app supports current Chrome, Safari, Firefox, and Edge versions; recommended systems include Windows 10 64-bit or later, macOS 11 or later, and at least 8GB RAM.Read 15 Oct 2026 · help.frame.io

Transcription

Frame.io can generate searchable transcripts, identify speakers, and provide captions for shared videos.Read 15 Oct 2026 · frame.io

Workflow management

Workflow features include assigning tasks, tracking milestones, and metadata-powered workflows.Read 15 Oct 2026 · frame.io

Plans and prices

Every Frame.io plan and price →

Where Specifiction places it

• Video Annotation Software#1 of 349.2
• Online Proofing Software#1 of 279.2
• Markup Software#1 of 269.3
• Video Review Software#2 of 369.2
• Creative Management#2 of 249.1
• Creative Project Management Software#4 of 369.2