Free Mail

Spec sheet

Free plan

YesRead 22 Sep 2026 · assistance.free.fr

Support

Free’s assistance pages provide setup instructions and account recovery steps for blocked email accounts.Read 12 Oct 2026 · assistance.free.fr

Headquarters

Paris, FranceRead 28 Sep 2026 · webmail.free.fr

Abuse protection

Free says it may block an email account to prevent fraudulent use such as spam sent after credentials are compromised.Read 12 Oct 2026 · assistance.free.fr

Account constraints

A new email login must have 3 to 20 characters, and its password must have 8 to 16 characters.Read 12 Oct 2026 · assistance.free.fr

Account continuity

Canceling a Freebox subscription does not delete its Free email addresses, though a long period of inactivity may lead to account suspension.Read 12 Oct 2026 · assistance.free.fr

Account eligibility

Free says Freebox subscribers can create email addresses through their Freebox subscriber account.Read 12 Oct 2026 · assistance.free.fr

After cancellation

Cancelling a Freebox subscription does not itself delete its associated email addresses, though prolonged inactivity may suspend an email account.Read 12 Oct 2026 · assistance.free.fr

Desktop access

Free email can be accessed through a mail app installed on a computer.Read 12 Oct 2026 · assistance.free.fr

Eligibility

Freebox subscribers can create several Free email addresses at no charge.Read 12 Oct 2026 · assistance.free.fr

Email service

Freebox subscribers can create multiple free Free email addresses ending in @free.fr.Read 12 Oct 2026 · assistance.free.fr

IMAP and SMTP

Free lists imap.free.fr for incoming mail and smtp.free.fr for outgoing mail, with secure connection options and SMTP authentication.Read 12 Oct 2026 · assistance.free.fr

Legacy platform

Some older Free mailboxes were migrated to Zimbra and remain accessible through both Zimbra Webmail and Free Webmail.Read 12 Oct 2026 · assistance.free.fr

Mail clients

Free lists Apple Mail, Gmail, Outlook, and Thunderbird as examples of compatible mail apps.Read 12 Oct 2026 · assistance.free.fr

Mailbox capacity

Free describes mailbox capacity as 1 GB, with an option to request an increase up to 10 GB.Read 12 Oct 2026 · portail.free.fr

Mailbox storage

1Read 22 Sep 2026 · assistance.free.fr

Mobile access

Free says users can access their email from a smartphone, tablet, or computer.Read 12 Oct 2026 · assistance.free.fr

Organization tools

The webmail includes an agenda and options for archiving, sorting, and cleaning up messages.Read 12 Oct 2026 · portail.free.fr

Other mail apps

Free email can also be used with apps such as Apple Mail, Gmail, Outlook, and Thunderbird.Read 12 Oct 2026 · assistance.free.fr

Platform access

web_and_mobileRead 22 Sep 2026 · assistance.free.fr

POP access

Free also lists pop.free.fr for receiving mail through POP.Read 12 Oct 2026 · assistance.free.fr

Protocols

Free supports IMAP, POP, and SMTP for configuring third-party mail clients.Read 12 Oct 2026 · assistance.free.fr

Secure connection

Free specifies SMTP STARTTLS on ports 587 or 465 and IMAP SSL on port 993; it also lists POP on ports 995 or 110.Read 12 Oct 2026 · assistance.free.fr

Storage limit

Free warns that reaching 100% of mailbox capacity may prevent new messages from arriving, but the opened help page gives no numeric mailbox quota.Read 12 Oct 2026 · assistance.free.fr

Storage limit behavior

Free warns that a full mailbox may stop receiving new messages and recommends deleting messages or attachments and emptying the trash.Read 12 Oct 2026 · assistance.free.fr

Webmail

Users can read and compose messages in Free’s webmail after signing in with their full Free email address and password.Read 12 Oct 2026 · assistance.free.fr

Webmail access

Users can read and send email through Free’s webmail interface.Read 12 Oct 2026 · assistance.free.fr

Webmail interface

Free describes its webmail as based on Roundcube, customizable, mobile-adapted, and available with dark mode.Read 12 Oct 2026 · portail.free.fr

Plans and prices

Every Free Mail plan and price →

Where Specifiction places it

• Personal Email Services#50 of 1158.2