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Google Agent Assist pricing

4 plans read from cloud.google.com

Enterprise Chat (Agent Assist for premium chat sessions)Free Per message processed; for customers onboarded on or after March 6, 2026.Standard features · AI Coach · Live Translation · Companion Agent (Private GA) · Supervisor Assist (Private GA) Read 29 Sep 2026 · cloud.google.com
Standard Chat (Agent Assist for chat)Free Per message processed; for customers onboarded on or after March 6, 2026.Summarization · Knowledge Assist · Sentiment Analysis Read 29 Sep 2026 · cloud.google.com
Agent Assist Voice Standard$0.03, paid once Per minute processed.Transcription · Summarization · Knowledge Assist · Sentiment Analysis Read 29 Sep 2026 · cloud.google.com
Agent Assist Voice Enterprise$0.05, paid once Per minute processed.Standard features · AI Coach · Live Translation (Private GA) · Companion Agent (Private GA) · Supervisor Assist (Private GA) Read 29 Sep 2026 · cloud.google.com

In short

  • Google Agent Assist has a free plan (Enterprise Chat (Agent Assist for premium chat sessions)).
  • Paid plans published: 2.

What the alternatives costAll alternatives →

ToolFromFree planFree trial
Amazon Q$0.26/moYesNo
Cresta$12,500/moNoNo
8x8 Contact Center—NoNo
Collab Agent Assist—NoNo
Balto QA—NoNo
Feelingstream—NoNo
AgentAssist—NoNo
Mitel Agent Assist—NoNo