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SPECIFICTION
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Grafana Cloud Traces

grafana.com

Free plan WebAPI
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Spec score 7.8 #15 of 32 in Distributed Tracing Tools

Spec sheet

Purpose
Grafana Cloud Traces is a fully managed distributed tracing backend for searching traces, generating metrics from spans, and linking tracing data with logs and metrics.Read 29 Sep 2026 · grafana.com
Intended users
Grafana describes Cloud Traces as helping teams understand request flows and troubleshoot performance issues at scale.Read 29 Sep 2026 · grafana.com
Support
The Free tier includes community support, Pro includes 8×5 email support, and Enterprise offers premium support.Read 29 Sep 2026 · grafana.com
Automatic metrics
Grafana Cloud Traces can automatically derive request rate, error rate, and duration metrics for services.Read 29 Sep 2026 · grafana.com
Data pipelines
Grafana says users can send spans from applications through Grafana Alloy or the OpenTelemetry Collector.Read 29 Sep 2026 · grafana.com
Free retention
The minimum retention period for free accounts is 14 days.Read 29 Sep 2026 · grafana.com
Paid retention
The minimum retention period for paid accounts is 30 days; additional retention is charged per gigabyte for each additional 30-day increment.Read 29 Sep 2026 · grafana.com
Powered by Tempo
The service is powered by Grafana Tempo and provides trace storage and a query engine.Read 29 Sep 2026 · grafana.com
Protocols
The service supports open source tracing protocols including OpenTelemetry, Zipkin, and Jaeger.Read 29 Sep 2026 · grafana.com
Related signals
Grafana describes correlating logs with traces and pivoting among metrics, logs, and traces in its integrated stack.Read 29 Sep 2026 · grafana.com
Security and compliance
Grafana Labs states that it is certified to ISO 27001 and SOC 2 Type 2 and maintains PCI compliance for its corporate environment.Read 29 Sep 2026 · grafana.com
Storage
It uses object storage and a columnar trace storage format based on Apache Parquet.Read 29 Sep 2026 · grafana.com
Trace size limit
The usage limits page gives a default maximum trace size of 3,000,000 bytes and says oversized traces can be discarded.Read 29 Sep 2026 · grafana.com
TraceQL
TraceQL lets users select spans and jump to spans that match specified conditions.Read 29 Sep 2026 · grafana.com

Plans and prices

Free Free Always free 50 GB ingested per month · 14 day retention · Community support Read 29 Sep 2026 · grafana.com
Enterprise Priced on request Minimum commit of $25,000 per year Custom retention · Premium support · Public Cloud, Federal Cloud, or Bring Your Own Cloud deployment flexibility Read 29 Sep 2026 · grafana.com
Pro Price not published Platform fee of $19 per month includes 50 GB ingested per month; then pay as you go 30 days retention · 8×5 email support · automatic volume discounts Read 29 Sep 2026 · grafana.com

Every Grafana Cloud Traces plan and price →

Where Specifiction places it

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