Heimdal Security
heimdalsecurity.com
What it is
Heimdal Security is a cybersecurity platform for enterprises, MSPs, and MSSPs. It brings prevention, detection, access control, and response together across endpoints, email, identity, and cloud. Listed modules include DNS security, antivirus and firewall, ransomware protection, patch and asset management, privileged access, application and email security, threat hunting, and remote desktop. Its AI capabilities include detection, investigation, response, and AI Wingman for platform guidance and investigation support. Organisations can also choose Managed Extended Detection and Response with 24x7 SOC services. The platform names Microsoft 365, HaloPSA, ConnectWise, and Datto among its integrations and says it supports alignment with NIS2, GDPR, NIST, CIS Controls, and ISO 27001 best practices. Home-user plans cover three PCs for one year: Next-Gen Antivirus Home is $59.95 a year, Threat Prevention Home is $69.95 a year, and Premium Security Home is $99.95 a year. Enterprise pricing is discussed with sales and varies by products and device or admin-user counts. Listed platforms include Linux, macOS, web, and Windows.
Spec sheet
- What it does
- Heimdal provides a unified cybersecurity platform combining prevention, detection, patching, access control, email protection and response across endpoints, networks and identities.Read 15 Oct 2026 · heimdalsecurity.com
- API
- Heimdal API 1.0 exposes endpoint statistics, detections and deployed applications through customizable API keys for SIEM ingestion.Read 15 Oct 2026 · support.heimdalsecurity.com
- Integrations
- Documented integrations include ConnectWise, HaloPSA, Autotask, Microsoft 365, Exchange Online and Google Workspace.Read 15 Oct 2026 · support.heimdalsecurity.com
- Support
- The home-user plans page says all plans include 24/7 support and a 30-day money-back guarantee.Read 29 Sep 2026 · heimdalsecurity.com
- Founded
- 2014Read 28 Sep 2026 · heimdalsecurity.com
- AI capabilities
- The site describes AI-powered detection, investigation, and response, and lists AI Wingman for platform guidance, investigation support, and SOC acceleration.Read 29 Sep 2026 · heimdalsecurity.com
- API 2.0
- API 2.0 provides authenticated JSON GET, POST and PUT endpoints for dashboard data, including application deployments and patch information.Read 15 Oct 2026 · support.heimdalsecurity.com
- Application control
- Application Control is included in the XDR bundle to govern which applications may run on managed endpoints.Read 15 Oct 2026 · heimdalsecurity.com
- Company history
- Heimdal says Marlin Equity Partners acquired the company in 2020.Read 15 Oct 2026 · heimdalsecurity.com
- Company scale
- LinkedIn lists Heimdal as privately held, founded in 2014, headquartered in Copenhagen and employing 51–200 people.Read 15 Oct 2026 · linkedin.com
- Compliance alignment
- Heimdal says its platform supports alignment with NIS2, GDPR, NIST, CIS Controls, and ISO 27001 best practices.Read 29 Sep 2026 · heimdalsecurity.com
- DNS security
- DarkLayer Guard filters DNS traffic and VectorN Detection analyzes traffic patterns to identify malicious activity without relying solely on signatures.Read 15 Oct 2026 · support.heimdalsecurity.com
- Documentation
- The help center provides sections for compatibility, installation, deployment, dashboard administration, APIs, integrations, product modules and MXDR.Read 15 Oct 2026 · support.heimdalsecurity.com
- Email security
- Email Security supports Microsoft 365, Google Workspace and hybrid environments with anti-phishing, malware and fraud controls.Read 15 Oct 2026 · heimdalsecurity.com
- Enterprise pricing
- The pricing page says estimates depend on selected products and endpoint or server counts, and that final pricing is discussed with a sales representative.Read 29 Sep 2026 · heimdalsecurity.com
- Enterprise pricing models
- The pricing page lists most products per device per year, while Privileged Account and Session Management and Remote Desktop are priced per admin user per year.Read 29 Sep 2026 · heimdalsecurity.com
- Firewall
- Heimdal offers endpoint firewall management as part of its endpoint detection capabilities.Read 15 Oct 2026 · support.heimdalsecurity.com
- Google Play app
- The PEDM Android app is for enterprise administrators, requires a valid enterprise license and had more than 1,000 downloads when viewed.Read 15 Oct 2026 · play.google.com
- Home-user system requirements
- The home-user page lists Windows 7, 8, 8.1, and 10 (32- and 64-bit), plus macOS 10.13 and above.Read 29 Sep 2026 · heimdalsecurity.com
- Known limitation: auto-updates
- Customers cannot disable agent auto-updating themselves; support must change that setting.Read 15 Oct 2026 · support.heimdalsecurity.com
- Known limitation: patching
- A powered-off endpoint cannot receive an application patch from the agent.Read 15 Oct 2026 · support.heimdalsecurity.com
- Known limitation: VPN
- DarkLayer Guard does not work with VPN products lacking split-tunnel or split-exclusion support.Read 15 Oct 2026 · support.heimdalsecurity.com
- Legal name and owner
- Crunchbase identifies the legal name as Heimdal Security A/S and says the company was acquired by Marlin Equity Partners.Read 15 Oct 2026 · crunchbase.com
- Limit: consumer experience
- Trustpilot reviewers report frequent upgrade advertising, unreliable language selection during automatic updates and occasional installation or scanner issues.Read 15 Oct 2026 · uk.trustpilot.com
- Limit: feature gaps
- TrustRadius reviewers cite weaker website-category controls, limited reporting and difficulty forcing an update on one endpoint.Read 15 Oct 2026 · trustradius.com
- Limit: interface and scans
- GetApp reviewers mention occasional Java errors on Mac, a clunky interface and difficulty performing manual scans.Read 15 Oct 2026 · getapp.com
- Limit: pricing
- Capterra reviewers report that adding multiple modules can become expensive for small and medium businesses.Read 15 Oct 2026 · capterra.com
- Managed detection
- The site lists Managed Extended Detection and Response (MXDR) with 24x7 SOC services.Read 29 Sep 2026 · heimdalsecurity.com
- Next-generation antivirus
- The home antivirus module supports local file scanning, real-time cloud scanning, sandbox inspection and heuristic or behavior-based detection.Read 15 Oct 2026 · heimdalsecurity.com
- Notable news: 2022
- Heimdal launched its Threat-Hunting and Action Center in 2022.Read 15 Oct 2026 · heimdalsecurity.com
- Notable news: 2023
- Heimdal introduced its XDR unified security platform and new branding in 2023.Read 15 Oct 2026 · heimdalsecurity.com
- Patch management
- Patch and Asset Management deploys Microsoft operating-system updates and third-party application patches from a central dashboard.Read 15 Oct 2026 · support.heimdalsecurity.com
- Praise: ease and automation
- Reviewers repeatedly praise straightforward setup, low intervention, automated patching and a centralized console.Read 15 Oct 2026 · trustradius.com
- Praise: support
- Independent reviewers commonly describe support as responsive, knowledgeable and quick to resolve issues.Read 15 Oct 2026 · softwareadvice.com
- Privileged access
- PEDM and PASM modules manage elevation requests, privileged accounts, sessions and administrative rights.Read 15 Oct 2026 · heimdalsecurity.com
- Product scope
- Heimdal describes its platform as unifying prevention, detection, access control, and response across endpoint, email, identity, and cloud.Read 29 Sep 2026 · heimdalsecurity.com
- Ransomware protection
- The product portfolio includes a dedicated Ransomware Encryption Protection module for detecting and blocking ransomware behavior.Read 15 Oct 2026 · heimdalsecurity.com
- Rating on Capterra
- 4.8 out of 5 from 26 reviews.Read 15 Oct 2026 · capterra.com
- Rating on G2
- 4.4 out of 5 from 81 reviews.Read 15 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.6 out of 5 from 48 reviews.Read 15 Oct 2026 · gartner.com
- Rating on GetApp
- 4.8 out of 5 from 26 reviews.Read 15 Oct 2026 · getapp.com
- Rating on Software Advice
- 4.8 out of 5 from 26 reviews.Read 15 Oct 2026 · softwareadvice.com
- Rating on Trustpilot
- 3.8 out of 5 from 970 reviews.Read 15 Oct 2026 · uk.trustpilot.com
- Rating on TrustRadius
- 10 out of 10 from 9 reviews and ratings.Read 15 Oct 2026 · trustradius.com
- Remote desktop
- Remote Desktop is available as an add-on for unified endpoint management bundles.Read 15 Oct 2026 · heimdalsecurity.com
- Security compliance
- Heimdal states that it holds ISAE 3000 SOC 2 Type I and Type II certifications.Read 15 Oct 2026 · heimdalsecurity.com
- Security modules
- The platform page lists DNS security, next-generation antivirus and firewall, ransomware protection, patch and asset management, privileged access, application control, email security, threat hunting, and remote desktop.Read 29 Sep 2026 · heimdalsecurity.com
- Software updates
- Threat Prevention Home automatically updates apps to help close security holes, according to the product page.Read 29 Sep 2026 · heimdalsecurity.com
- Supported operating systems
- The agent supports Windows, macOS and selected Ubuntu releases; Red Hat Enterprise Linux is not supported.Read 15 Oct 2026 · support.heimdalsecurity.com
- Target customers
- Heimdal presents its unified cybersecurity platform for enterprises, MSPs, and MSSPs.Read 29 Sep 2026 · heimdalsecurity.com
- Threat hunting
- The Threat-hunting and Action Center provides a visual storyboard for detecting and responding to next-generation threats.Read 15 Oct 2026 · heimdalsecurity.com
- Threat prevention
- Threat Prevention Home filters internet traffic to block ransomware distribution sources and scans traffic around the clock for malicious websites.Read 29 Sep 2026 · heimdalsecurity.com
- Windows requirements
- Windows agents require .NET Framework 4.8 or 4.8.1, at least 250 MB RAM, up to 640 MB disk space and outbound ports 53 and 443.Read 15 Oct 2026 · support.heimdalsecurity.com
Plans and prices
Strong points and limits
Strong points
- Unifies prevention, detection, access control, and response.
- Includes 24x7 SOC services through MXDR.
- Named integrations include Microsoft 365 and ConnectWise.
- Home plans include 24/7 support.
Limits
- Enterprise pricing is available only by estimate.
- Home plans are limited to three PCs.
- Enterprise prices vary by products and counts.
Who it suits
It suits enterprises, MSPs, and MSSPs seeking a platform across multiple security areas. Home users can choose plans for three PCs.
Verdict
Heimdal combines a broad set of security modules with managed detection and response. Home plans have listed annual prices, while enterprise buyers need to discuss an estimate with sales.
Where Specifiction places it
- Endpoint Protection Platforms#2 of 319.0
- Business Antivirus Software#5 of 249.0