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iconpractice

iconpractice.com

From $18/mo Free trial WebAPI
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Spec score 8.0 #6 of 33 in Chiropractic Practice Software

What it is

iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists. It brings scheduling, online booking, patient records, clinical notes, invoicing, payments, reporting, and integrations into one workflow. The diary handles recurring appointments, drag-and-drop changes, waiting lists, classes, reminders, and follow-up tasks. Clinical records can hold structured notes, cautions, diagnoses, consent, body diagrams, macros, attachments, and AI-assisted documentation. Integrations include Stripe, Tyro Health, Xero, Healthengine, Mailchimp, Physitrack, PostureScreen, and Zapier; an open API is also available. The product runs on the web and offers an API. A full-access 30-day trial requires no credit card. New practices can use core features free for their first three months, though AI and SMS usage may cost extra. Platform pricing starts at $50 a month for the first practitioner, billed monthly; larger practices have lower per-practitioner rates. Integrated payments add a 0.1% processing fee on top of Stripe’s standard rates, and SMS credits are pay as you go.

Spec sheet

Product
iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists.Read 9 Oct 2026 · iconpractice.com
Trial
The site offers full access for a free 30-day trial with no credit card required.Read 9 Oct 2026 · iconpractice.com
API
The company says iconpractice has an open API and native Zapier support for custom connections.Read 9 Oct 2026 · iconpractice.com
Integrations
Listed integrations include Stripe, Tyro Health, Xero, Healthengine, Mailchimp, Physitrack, PostureScreen, and Zapier.Read 9 Oct 2026 · iconpractice.com
Headquarters
Melbourne, AustraliaRead 28 Sep 2026 · iconpractice.com
Founded
The company says iconpractice has been trusted since 2009 and identifies Dr Matthew Holmes as its founder.Read 9 Oct 2026 · iconpractice.com
Clinical records
Clinical records include structured notes, warnings, cautions, diagnoses, consent, body diagrams, macros, attachments, and AI-assisted documentation.Read 9 Oct 2026 · iconpractice.com
Core workflow
The product brings diary, online booking, patient records, clinical notes, invoicing, payments, reporting, and integrations into one workflow.Read 9 Oct 2026 · iconpractice.com
Data location
The privacy policy says the primary application and customer data are stored in Australia.Read 9 Oct 2026 · iconpractice.com
New practices
New practices can use core features free for their first three months; AI charges and SMS usage are the stated costs during that period.Read 9 Oct 2026 · iconpractice.com
Payment fee
Integrated payments are powered by Stripe and incur a 0.1% processing fee on top of Stripe’s standard rates.Read 9 Oct 2026 · iconpractice.com
Privacy compliance
The company says it handles personal information in accordance with Australia’s Privacy Act 1988 and the Australian Privacy Principles where they apply.Read 9 Oct 2026 · iconpractice.com
Scheduling
The appointment diary supports recurring bookings, drag-and-drop rescheduling, waiting lists, classes, reminders, and follow-up tasks.Read 9 Oct 2026 · iconpractice.com
Security and AI data
The privacy policy describes measures that may include access controls, authentication, encryption, monitoring, backups, and access logging, and says personal and health information submitted to AI features is not used to train AI models.Read 9 Oct 2026 · iconpractice.com
SMS charges
SMS credits are pay as you go at 9.5c in Australia, 4.5c in the USA, and 11c in New Zealand.Read 9 Oct 2026 · iconpractice.com
Support and migration
Every plan includes email and in-app support, and the company says it supports data migration from most major practice software.Read 9 Oct 2026 · iconpractice.com

Plans and prices

Platform — 10 or more practitioners $18 a month per practitioner / month Rate for each practitioner in this band · core features included Read 9 Oct 2026 · iconpractice.com
Platform — practitioners 5–9 $25 a month per practitioner / month Rate for practitioners 5–9 · core features included Read 9 Oct 2026 · iconpractice.com
Platform — practitioners 2–4 $29 a month per practitioner / month Rate for practitioners 2–4 · core features included Read 9 Oct 2026 · iconpractice.com
AI clinical notes Lite $50 a month per user / month 400 transcription and dictation minutes / month · $0.04 per minute overage Read 9 Oct 2026 · iconpractice.com
Platform — first practitioner $50 a month billed monthly First practitioner · core features included · unlimited admin users and locations Read 9 Oct 2026 · iconpractice.com
AI clinical notes Standard $99 a month per user / month 1,200 transcription and dictation minutes / month · $0.04 per minute overage Read 9 Oct 2026 · iconpractice.com
AI clinical notes Unlimited $120 a month per user / month Unlimited transcription and dictation · fair use policy of 4,000 minutes / month · no overage charges Read 9 Oct 2026 · iconpractice.com
Guided setup & training $395, paid once one-off Three one-hour video-call sessions for new subscribers Read 9 Oct 2026 · iconpractice.com

Every iconpractice plan and price →

Strong points and limits

Strong points

  • Recurring bookings, waiting lists, and appointment reminders
  • Clinical records include consent and body diagrams
  • Open API and native Zapier support
  • Full-access 30-day trial without a credit card

Limits

  • First-practitioner plan is $50 a month
  • Integrated payments add a 0.1% fee plus Stripe rates
  • SMS credits incur pay-as-you-go charges

Who it suits

It suits chiropractic, osteopathy, and myotherapy practices that want scheduling, records, billing, and reporting in one system. The tiered per-practitioner rates may suit practices of different sizes.

Verdict

iconpractice combines practice scheduling, clinical records, and billing, with integrations and an open API for connections. Check payment and messaging charges alongside the practitioner-based plan cost.

Where Specifiction places it

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