ID.me Identity Verification

Spec sheet

Purpose

ID.me lets organizations verify people’s identities to provide access to government and commercial benefits and services.Read 9 Oct 2026 · id.me

Integrations

ID.me supports integrations using OIDC, SAML, or OAuth, and lists options including Shopify, Magento, Salesforce Commerce Cloud, Auth0, Okta, and Ping Identity.Read 9 Oct 2026 · docs.id.me

Support

ID.me offers support by email ticket or chat and says it does not offer phone support.Read 9 Oct 2026 · help.id.me

Headquarters

McLean, Virginia, United StatesRead 28 Sep 2026 · id.me

Founded

2010Read 28 Sep 2026 · id.me

Assurance standards

ID.me says its service aligns with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards.Read 9 Oct 2026 · id.me

Biometric matching

ID.me uses liveness detection and machine learning to compare an applicant’s selfie with the image on their government ID.Read 9 Oct 2026 · id.me

Customer support

The developer documentation directs integration partners to contact their solution consultant or [email protected] for help with sandbox access and launch.Read 9 Oct 2026 · docs.id.me

Data protection

ID.me says personally identifiable information is encrypted with AES-256 and that user consent is required before data is released to a relying party.Read 9 Oct 2026 · id.me

Document checks

ID.me uses machine vision, AI, and a proprietary rules database to scan, parse, and verify document images.Read 9 Oct 2026 · id.me

In-person service

In-person verification is offered through a partnership with Sterling at retail locations using kiosks and government documents.Read 9 Oct 2026 · id.me

Mobile and API options

ID.me documents native iOS and Android SDKs, an Applications API, and a Document Passback API.Read 9 Oct 2026 · docs.id.me

Mobile network checks

SIM verification checks whether the device’s SIM is associated with the claimed identity and considers account tenure, device location, and fraud history.Read 9 Oct 2026 · id.me

Online verification

Online identity proofing uses remote verification of physical IDs, mobile network operator data, and fraud and compliance checks.Read 9 Oct 2026 · id.me

Reusable login

After verifying with ID.me, a user can use that verification across organizations where ID.me is integrated without re-verifying.Read 9 Oct 2026 · id.me

Reusable verification

After a person verifies with ID.me, the person can use that verification across organizations where ID.me is integrated without verifying again.Read 9 Oct 2026 · id.me

Security controls

ID.me says personally identifiable information is encrypted with AES-256 and that its Identity Gateway has SOC 2 Type 1 certification.Read 9 Oct 2026 · id.me

Security frameworks

ID.me says its information security program is designed to comply with AICPA SOC 2, ISO 27001, FedRAMP, and multiple NIST 800 guidelines.Read 9 Oct 2026 · id.me

Standards

The product page says ID.me is aligned with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards.Read 9 Oct 2026 · id.me

Target organizations

ID.me describes its identity verification services for government, healthcare, financial services, and other organizations handling high-risk transactions.Read 9 Oct 2026 · id.me

Verification methods

ID.me offers online, virtual in-person, and in-person identity proofing.Read 9 Oct 2026 · id.me

Who it serves

ID.me describes serving government, healthcare, financial services, and consumer brands with identity verification and related services.Read 9 Oct 2026 · id.me

Plans and prices

Every ID.me Identity Verification plan and price →

Where Specifiction places it

• Identity Verification Software#17 of 528.0