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Intercom pricing

11 plans read from intercom.com

Essential$19 a month billed annuallyFin AI Agent · Messenger · Shared inbox and ticketing system · Pre-built reports · Public help centerper seat/month Read 27 Sep 2026 · intercom.com
Advanced$85 a month billed annually20 free Lite seatsper seat/month Read 27 Sep 2026 · intercom.com
Expert$132 a month billed annually50 free Lite seatsper seat/month Read 27 Sep 2026 · intercom.com
Fin AI Agent$0.99 a month from $0.99 per Fin outcomeAI-powered answers · Live chat, email, phone, and other channel support · Human handoff with conversation context Read 19 Sep 2026 · intercom.com
Fin AI Agent$0.99, paid once from $0.99 per Fin outcomeAI-powered answers · Live chat, email, phone, and other channel support · Human handoff with conversation contextper outcome Read 27 Sep 2026 · intercom.com
Fin AI Agent with existing helpdesk$0.99, paid once per outcome; minimum monthly commitment applies Read 27 Sep 2026 · intercom.com
Fin Voice$1.99, paid once per voice outcome; available via sales Read 27 Sep 2026 · intercom.com
Copilot$29 a month billed annuallyper teammate/month Read 27 Sep 2026 · intercom.com
Copilot monthly$35 a month billed monthlyper agent/month Read 27 Sep 2026 · intercom.com
Pro$99 a month per workspace/month Read 27 Sep 2026 · intercom.com
Proactive Support Plus$99 a month includes 500 messages Read 27 Sep 2026 · intercom.com

In short

  • Intercom lists no free plan.
  • A free trial is offered.
  • Paid plans published: 11, from $0.99 a month.

What the alternatives costAll alternatives →

ToolFromFree planFree trial
Voiceflow$81/moYesYes
Capacity—NoNo
Stept$19/moYesNo
Enjo AI Support Agent$95/moYesNo
Kore.ai—NoYes
Gorgias—NoYes
Klaviyo—YesNo
Webex App—YesNo