Jim Payment Link

Spec sheet

What it does

Jim lets a seller create a payment link in its mobile app and share it by text, email, Instagram, WhatsApp or another messaging channel so a customer can pay remotely.Read 15 Oct 2026 · help.jim.com

Intended users

Jim describes its audience as independent sellers and micro-entrepreneurs in the United States.Read 7 Oct 2026 · help.jim.com

Security

Jim says Payment Links use end-to-end encryption and real-time fraud prevention, and are PCI-compliant.Read 7 Oct 2026 · jim.com

Support

Jim provides in-app AI help at any time plus human chat, email and phone support Monday through Friday from 9 a.m. to 5 p.m. Eastern.Read 15 Oct 2026 · help.jim.com

Headquarters

Sunnyvale, California, United StatesRead 28 Sep 2026 · jim.com

Founded

2013Read 28 Sep 2026 · jim.com

Maker

Jim is brought to you by CloudWalk, Inc., which says it has modernized payments and business management since 2013.Read 7 Oct 2026 · jim.com

ACH cash-out

Jim offers optional Same Day ACH transfers to a U.S. bank for 1.99% plus $0.99 per transfer, with a $15 minimum.Read 15 Oct 2026 · help.jim.com

AI assistant

Jim’s home page presents an AI partner that answers questions about sales performance, cash-flow progress and nearby selling opportunities.Read 15 Oct 2026 · jim.com

Bookings feature

Jim Bookings lets customers choose a service and appointment time through the Jim Website, pay a deposit and receive automatic reminders.Read 15 Oct 2026 · play.google.com

Card restrictions

The virtual Jim Card cannot be used for ATM withdrawals, peer-to-peer apps such as Venmo, Zelle or Cash App, or certain restricted merchant categories.Read 15 Oct 2026 · help.jim.com

Company founded and headquarters

CloudWalk, Inc. is listed on LinkedIn as founded in 2013 and headquartered in São Paulo, Brazil.Read 15 Oct 2026 · linkedin.com

Company legal name

Jim’s merchant agreement identifies CloudWalk Inc. as the legal contracting entity behind Jim.com.Read 15 Oct 2026 · jim.com

Company size and funding

CloudWalk’s LinkedIn profile lists 501–1,000 employees and says the company has raised more than $365 million since founding.Read 15 Oct 2026 · linkedin.com

Customer checkout

Customers can pay from a link with card details or Apple Pay, Google Pay or Samsung Pay without installing Jim or creating an account.Read 15 Oct 2026 · jim.com

Customer setup

Customers can pay through the link without downloading the Jim app or creating an account.Read 7 Oct 2026 · jim.com

Device requirements

The app requires an iPhone or Android phone with NFC, current software, a data connection and no jailbreak or root modification.Read 15 Oct 2026 · help.jim.com

Extra verification

For some card payments, the customer’s bank may request 3D Secure verification.Read 7 Oct 2026 · help.jim.com

Fee pass-through

The seller can choose whether Jim adds the processing fee to the customer’s total or deducts it from the seller’s payout.Read 15 Oct 2026 · help.jim.com

Geographic restriction

Tap to Pay transactions must be processed within U.S. territory, while Jim Card purchases can be made worldwide.Read 15 Oct 2026 · help.jim.com

Google Calendar integration

With OAuth consent, Jim synchronizes appointments with Google Calendar and lets its Jim Chat assistant view, create, edit and delete calendar events.Read 15 Oct 2026 · jim.com

How to create a link

Sellers enter a sale amount in the Jim app, choose Payment Link, and share the generated link.Read 7 Oct 2026 · jim.com

Instant balance

Approved Payment Link sales are credited to the seller’s Jim balance within seconds.Read 15 Oct 2026 · help.jim.com

Jim Card

Sales fund a free virtual Visa prepaid Jim Card that can be added to Apple Wallet or Google Wallet and used online at Visa-accepting merchants.Read 15 Oct 2026 · help.jim.com

Licence and self-hosting

Jim’s terms say its software, source code and other materials are protected intellectual property and prohibit reverse engineering, indicating a proprietary hosted service rather than open-source software.Read 15 Oct 2026 · jim.com

Limit: account reviews and frozen balances

BBB complaints describe accounts being placed under review with balances temporarily inaccessible while additional documentation was requested.Read 15 Oct 2026 · bbb.org

Limit: feature gaps

An independent payment review says Jim lacks important capabilities expected from a fuller mobile payment system.Read 15 Oct 2026 · paymentpop.com

Limit: restricted access to funds

Trustpilot reviewers complain that the virtual card cannot be used at ATMs or peer-to-peer services and that bank transfers are not instant.Read 15 Oct 2026 · ca.trustpilot.com

Minimum sale

The minimum Payment Link sale amount is $1.Read 7 Oct 2026 · help.jim.com

Payment methods

Customers can pay by debit card, credit card, Apple Pay, or digital wallet.Read 7 Oct 2026 · jim.com

Payouts

Payment Link sales are available in the seller’s Jim balance within seconds.Read 7 Oct 2026 · help.jim.com

Praise: fast acceptance

Independent app commentary highlights that turning a phone into a contactless card reader removes the need to carry a separate reader.Read 15 Oct 2026 · reviewed.app

Praise: simplicity

App Store reviewers repeatedly describe Jim as simple, straightforward and convenient for small-business or market selling.Read 15 Oct 2026 · apps.apple.com

Rating on Apple App Store

4.8 out of 5 from 13K ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Google Play

4.5 out of 5 from 2.44K reviewsRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

3.0 out of 5 from 5 reviewsRead 15 Oct 2026 · ca.trustpilot.com

Reusable links

A seller can enable link reuse for repeated fixed-price payments or leave it disabled for one-time links.Read 15 Oct 2026 · help.jim.com

Security controls

Jim says it is PCI DSS 4.0.1 certified and uses tokenization, encrypted transactions and 3-D Secure checks for Payment Link payments.Read 15 Oct 2026 · help.jim.com

Seller approval

Before selling, users must submit business details, government identification and facial verification and wait for seller-profile approval.Read 15 Oct 2026 · help.jim.com

Tablet support

Jim states that iPads and Android tablets are not supported for the phone-based app.Read 15 Oct 2026 · help.jim.com

Tips and tax

Payment Links support optional tips, sales-tax addition and a sale description.Read 15 Oct 2026 · help.jim.com

U.S. launch

CloudWalk announced Jim.com’s U.S. launch in April 2024, initially targeting New York, Austin and San Francisco and businesses with roughly two or three employees.Read 15 Oct 2026 · cloudwalk.io

Ways to share

Links can be sent by text, email, direct message, or messaging app.Read 7 Oct 2026 · jim.com

Website feature

Jim can generate a free business website containing services, prices and payment links without coding or a monthly website subscription.Read 15 Oct 2026 · play.google.com

Plans and prices

Every Jim Payment Link plan and price →

Where Specifiction places it

• Payment Link Software#9 of 328.6