Joy (WithJoy)
withjoy.com
What it is
Joy combines a wedding website, registry, and planning dashboard for couples and their guests. Its free dashboard includes a guest list, online RSVP tools, and website features. Couples can assemble a registry with Joy Shop products, gifts from other stores, and cash funds; cash contributions can use Venmo, PayPal, or Cash App, while card payments go through Stripe. Guests can use the mobile app to add photos to a shared album and leave messages in a virtual guest book. The app also provides travel details, map integrations, accommodation booking, and ride-sharing integrations. Google Maps previews can show directions for schedule events. Couples can password-protect event pages and manage whether events appear in Joy search or search engine results, though search engines may take a few days to a few weeks to reflect indexing changes. Email messaging is free; text delivery and scheduled messages require the paid Messaging Plus upgrade. Card contributions carry a 3.5% processing fee paid by the guest and a $1.70 fee to transfer the Stripe balance. Joy is available on the web, Android, and iOS.
Spec sheet
- What it does
- Joy combines wedding websites, guest management, RSVPs, invitations, registries, travel information and a companion app.Read 14 Oct 2026 · withjoy.com
- Purpose
- Joy combines a customizable wedding website, registry, and wedding-planning tools for couples and their guests.Read 29 Sep 2026 · withjoy.com
- Support
- Joy says its support team is available every day, including weekends, and can be contacted at [email protected].Read 29 Sep 2026 · withjoy.com
- Headquarters
- 790 Brannan Street, San Francisco, CA 94103, United StatesRead 23 Sep 2026 · withjoy.com
- Founded
- 2016Read 23 Sep 2026 · withjoy.com
- API documentation
- An independent scan of Joy's common API and OpenAPI discovery URLs found no published OpenAPI or Swagger specification.Read 14 Oct 2026 · honestclaw.ai
- Browser requirements
- Joy supports current Chrome, Firefox, Safari and Edge browsers with JavaScript and cookies enabled.Read 14 Oct 2026 · withjoy.com
- Card contribution fees
- For card contributions, the page states a 3.5% processing fee paid by the guest and a $1.70 fee for transferring the Stripe balance.Read 29 Sep 2026 · withjoy.com
- Cash fund integrations
- Joy supports Venmo, PayPal, and Cash App for cash fund contributions; credit and debit card contributions are processed through Stripe.Read 29 Sep 2026 · withjoy.com
- Company identity
- The legal entity named in Joy's EULA is Joy Life, Inc., with a San Francisco address.Read 14 Oct 2026 · withjoy.com
- Company size
- LinkedIn lists Joy as a privately held company with 11–50 employees.Read 14 Oct 2026 · linkedin.com
- Custom domains
- A custom domain typically costs about $19.99 per year and Joy supports forwarding but not domain masking.Read 14 Oct 2026 · withjoy.com
- Documentation
- Joy's help center lists 99 website articles covering design, editing, travel, photos, RSVPs, messaging, domains, apps and privacy.Read 14 Oct 2026 · withjoy.com
- Founded and headquarters
- LinkedIn lists Joy as founded in 2016 and headquartered in San Francisco.Read 14 Oct 2026 · linkedin.com
- Funding
- Joy announced a $60 million Series B in November 2022, bringing announced total funding to $106.5 million.Read 14 Oct 2026 · prnewswire.com
- Guest list
- The connected guest list supports household grouping, tags, spreadsheet import and export, address collection and multiple editors.Read 14 Oct 2026 · withjoy.com
- Guest photos
- Guests can upload wedding photos to a shared album and leave messages in a virtual guest book through the mobile app.Read 29 Sep 2026 · withjoy.com
- Intended audience
- Joy was founded to make wedding planning more intuitive and personal, and its tools are designed for couples and their guests.Read 29 Sep 2026 · withjoy.com
- Licence
- Joy's EULA describes the app and sites as proprietary service content and provides no open-source licence.Read 14 Oct 2026 · withjoy.com
- Limit: accommodation bookings
- Trustpilot and BBB complaints allege missing hotel reservations, unexpected fees, booking changes and refund disputes.Read 14 Oct 2026 · bbb.org
- Limit: app and RSVP glitches
- Google Play reviewers report blank screens, confusing navigation and RSVP records appearing simultaneously as attending and unanswered.Read 14 Oct 2026 · play.google.com
- Limit: registry reliability
- Reviewers report out-of-stock registry items, replacement credits restricted to Joy merchandise, synchronization problems and difficult registry support.Read 14 Oct 2026 · apps.apple.com
- Limit: support responsiveness
- Trustpilot reviewers complain about slow or unhelpful support and the lack of phone or live-chat assistance for some issues.Read 14 Oct 2026 · trustpilot.com
- Map and rideshare integrations
- Joy embeds Google Maps directions and links for guests to book Uber or Lyft rides.Read 14 Oct 2026 · withjoy.com
- Maps
- Joy can show a Google Maps preview for each schedule event so guests can get directions.Read 29 Sep 2026 · withjoy.com
- Messaging limit
- Text delivery and scheduled messages require the paid Messaging Plus upgrade; email messaging is free.Read 29 Sep 2026 · withjoy.com
- Messaging limits
- Messaging Plus allows up to 3,000 SMS messages for one event and SMS delivery is limited to US and Canadian numbers.Read 14 Oct 2026 · withjoy.com
- Messaging Plus
- Messaging Plus is a one-time purchase that unlocks text blasts, RSVP reminders, hotel reminders, scheduling and an AI writing assistant.Read 14 Oct 2026 · withjoy.com
- Mobile app
- Joy offers iOS and Android apps for schedules, guest lists, RSVPs, registries, event photos and travel details.Read 14 Oct 2026 · withjoy.com
- Outage reports
- JustUseApp's issue log records reports of server failures, login redirects, undelivered invitations, 502 errors and registry screens that would not load.Read 14 Oct 2026 · justuseapp.com
- Paid extras
- The pricing page lists custom domains, text messaging, and premium digital and printed stationery designs as optional upgrades without giving prices there.Read 29 Sep 2026 · withjoy.com
- Photo sharing
- Guests can upload high-resolution photos to shared albums that Joy can display as collages or reception slideshows.Read 14 Oct 2026 · withjoy.com
- Planning tools
- The free planning dashboard includes a guest list, online RSVP, and wedding website tools.Read 29 Sep 2026 · withjoy.com
- Praise: all-in-one workflow
- Independent reviewers describe the combination of websites, invitations, hotels, RSVPs and registries as reducing the need for separate tools.Read 14 Oct 2026 · home.myjoyfullday.com
- Praise: ease and design
- Trustpilot reviewers repeatedly praise customizable templates, modern layouts, straightforward setup, RSVP tools and guest-list management.Read 14 Oct 2026 · trustpilot.com
- Privacy controls
- Sites and pages can be public, hidden or password-protected, with separate controls for Joy and search-engine visibility.Read 14 Oct 2026 · withjoy.com
- Private events
- Guest tags can control which people see particular events, RSVP questions and schedules.Read 14 Oct 2026 · withjoy.com
- Rating on Apple App Store
- 4.8 out of 5 from 8,700 ratings.Read 14 Oct 2026 · apps.apple.com
- Rating on Google Play
- 4.4 out of 5 from 12,300 reviews.Read 14 Oct 2026 · play.google.com
- Rating on Trustpilot
- 3.7 out of 5 from 816 reviews.Read 14 Oct 2026 · trustpilot.com
- Registry
- Couples can combine Joy Shop products, gifts from other stores, and cash funds in one registry.Read 29 Sep 2026 · withjoy.com
- Registry checkout
- Eligible connected-store gifts can be purchased through Joy with shipping, tracking and returns handled by Joy.Read 14 Oct 2026 · withjoy.com
- Registry integrations
- Joy directly connects Amazon, Blueprint, Crate & Barrel, Macy's, myregistry.com, Pottery Barn, Target, West Elm, Williams-Sonoma and Zola registries.Read 14 Oct 2026 · withjoy.com
- RSVPs
- The RSVP system supports multiple events, custom questions, meal choices, plus-one limits and guest-list tracking.Read 14 Oct 2026 · withjoy.com
- Scale claimed
- Joy says its free wedding website service has been used by more than 2 million couples.Read 14 Oct 2026 · withjoy.com
- Search removal timing
- After search indexing is turned off, search engines may take a few days to a few weeks to update their results.Read 29 Sep 2026 · withjoy.com
- Service guarantees
- The EULA disclaims guarantees of uninterrupted, secure or error-free operation and says SMS delivery can fail or be delayed.Read 14 Oct 2026 · withjoy.com
- Travel
- The app provides guests with travel details, map integrations, accommodations booking, and ride-sharing app integrations.Read 29 Sep 2026 · withjoy.com
- Travel tools
- Wedding sites can show hotel and travel information and provide a booking assistant for guest accommodations.Read 14 Oct 2026 · withjoy.com
- Website builder
- Couples can customize templates with colors, fonts, photos, videos, page sections and personalized URLs.Read 14 Oct 2026 · withjoy.com
Plans and prices
Strong points and limits
Strong points
- Free dashboard includes guest list, RSVP, and website tools
- Registry combines store gifts and cash funds
- Guests can add photos and guest-book messages
- Available on web, Android, and iOS
Limits
- Card contributions carry a 3.5% fee paid by guests
- Stripe balance transfer has a $1.70 fee
- Text delivery and scheduled messages require Messaging Plus
- Search visibility changes may take days or weeks to update
Who it suits
Joy suits couples organizing wedding details and guests who need event, travel, RSVP, and registry information. It also supports guests sharing photos and messages through the mobile app.
Verdict
Joy combines planning, guest communication, travel details, and registry tools in a free plan. Couples should account for card contribution fees and the paid upgrade required for text delivery and scheduled messages.
Where Specifiction places it
- Wedding Website Builders#3 of 629.0
- AI Invitation Generators#6 of 268.8