Kaleyra Voice API

Spec sheet

What it does

The programmable Voice API lets businesses make, receive, and manage calls through apps and the web.Read 7 Oct 2026 · tatacommunications.com

Integrations

The APIs are designed to integrate with CRMs, marketing platforms, agent desktops, and custom apps using standard interfaces.Read 7 Oct 2026 · tatacommunications.com

Security

The page says the platform uses encryption in transit and at rest, call masking, logs, and compliance options including GDPR.Read 7 Oct 2026 · tatacommunications.com

Support

Tata Communications offers guidance, tailored deployment support, and dedicated onboarding support for the API.Read 7 Oct 2026 · tatacommunications.com

Headquarters

Mumbai, IndiaRead 28 Sep 2026 · tatacommunications.com

Automation

REST APIs and sandbox tools support building and testing voice workflows across digital platforms.Read 7 Oct 2026 · tatacommunications.com

Call features

Features include inbound and outbound calling, smart IVR, call recording, call masking, click-to-call, and call whisper.Read 7 Oct 2026 · tatacommunications.com

Coverage

The service supports voice calls in more than 190 countries and territories, with in-country CLI support in 60 key markets.Read 7 Oct 2026 · tatacommunications.com

Notable limit

The product page provides no fixed plan prices and directs buyers to sales for custom enterprise bundles.Read 7 Oct 2026 · tatacommunications.com

Pricing

Pricing is described as pay-as-you-go with volume discounts; custom enterprise bundles are available through sales.Read 7 Oct 2026 · tatacommunications.com

Reliability

The product page states 99.9% platform uptime and describes its network as Tier-1 carrier-grade.Read 7 Oct 2026 · tatacommunications.com

Target users

The page highlights use in marketplaces, logistics, e-commerce, BFSI, and telehealth, and describes the service for business communications.Read 7 Oct 2026 · tatacommunications.com

Use cases

The page lists IVR, outbound campaigns, click-to-call, call masking, reminders, emergency alerts, and automated support as use cases.Read 7 Oct 2026 · tatacommunications.com

Plans and prices

Every Kaleyra Voice API plan and price →

Where Specifiction places it

• Voice APIs#17 of 526.9
• Communications Platforms as a Service#16 of 246.9
• WhatsApp Business API Providers#28 of 337.0