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Kapa.ai
kapa.ai
Spec sheet
- Product
- Kapa ingests and retrieves unstructured knowledge to provide grounded context to AI agents, or offers prebuilt agents for common use cases.Read 5 Oct 2026 · kapa.ai
- Intended users
- Kapa describes its deployments for customer self-service, internal teams, and developers working with technical knowledge.Read 5 Oct 2026 · kapa.ai
- Integrations
- Listed source integrations include Google Drive, Notion, Salesforce, Linear, Confluence, Stack Overflow, YouTube, Discord, and S3-compatible buckets.Read 5 Oct 2026 · kapa.ai
- Support
- The Growth plan lists email and Slack support, while Enterprise lists premium support with an SLA.Read 5 Oct 2026 · kapa.ai
- Headquarters
- New York and CopenhagenRead 28 Sep 2026 · kapa.ai
- Analytics
- Kapa lists conversation and query analytics, knowledge gap reports, feedback, and quality scoring.Read 5 Oct 2026 · kapa.ai
- Automatic updates
- Kapa says it automatically re-indexes sources when they change and can keep connected knowledge up to date in real time.Read 5 Oct 2026 · kapa.ai
- Citations
- Kapa says its agents cite their answers and retrieval returns cited context.Read 5 Oct 2026 · kapa.ai
- Data protection
- Kapa says it encrypts data at rest with AES-256 and in transit with TLS 1.2+, and supports PII detection and masking.Read 5 Oct 2026 · kapa.ai
- Deployments
- Kapa lists website widgets, in-product agents, Slack and Discord bots, Zendesk agents, support form deflectors, hosted MCP, APIs, and SDKs.Read 5 Oct 2026 · kapa.ai
- Knowledge sources
- Kapa says it connects 20+ sources, including documentation sites, PDFs, tickets, community threads, GitHub code, and API specifications.Read 5 Oct 2026 · kapa.ai
- Model training
- Kapa says it has signed training opt-outs with all LLM providers.Read 5 Oct 2026 · kapa.ai
- Parsing
- Kapa says it can parse PDFs, images, and code, and read a codebase alongside documentation.Read 5 Oct 2026 · kapa.ai
- Security certification
- Kapa says it has achieved SOC 2 Type II certification and is GDPR compliant.Read 5 Oct 2026 · kapa.ai
- Trial limits
- The 14-day trial includes one index, 5,000 crawled pages, 5,000 retrieval queries, and 1,000 answers; the pricing page says the workspace pauses after trial unless the customer moves to Growth or Enterprise.Read 5 Oct 2026 · kapa.ai
Plans and prices
Free trial Free for 14 days 1 index · 5,000 pages crawled · 5,000 retrieval queries · 1,000 answers · Retrieval API and hosted MCP · Pre-built agents and integrations Read 5 Oct 2026 · kapa.ai
Enterprise Priced on request Contact us Unlimited indexes · Custom pages, data, and retrieval volume · SSO, SCIM, and RBAC · Data retention controls · EU and regional hosting · Premium support and SLA Read 5 Oct 2026 · kapa.ai
Growth Priced on request Contact us Unlimited indexes · Pages and data sized to you · Continuous sync, including private sources · Analytics and knowledge gaps · Zero data retention and PII masking · Email and Slack support Read 5 Oct 2026 · kapa.ai
Where Specifiction places it
- Retrieval-Augmented Generation Tools#15 of 267.8
- Knowledge Bots#13 of 217.5
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