Khoros Aurora AI

Spec sheet

Product

Aurora AI is a community platform built with React and GraphQL for accurate answers, higher engagement, and connected member experiences.Read 11 Oct 2026 · khoros.ai

Intended users

Khoros describes Aurora AI as serving enterprise leaders, community managers, developers, and IT and operations teams.Read 11 Oct 2026 · khoros.ai

Integrations

Named integrations include Salesforce, HubSpot, Microsoft Dynamics, ServiceNow, Zendesk, Freshdesk, Google Analytics, Amplitude, Mixpanel, WordPress, and Marketo.Read 11 Oct 2026 · khoros.ai

Security

Khoros states that Aurora AI has SOC 2 Type II and SOX-ITRA certifications, encryption at rest and in transit, role-based access controls, and SSO integration.Read 11 Oct 2026 · khoros.ai

Support

Khoros says its dedicated expert services team can discuss Aurora AI, and existing community customers can work with their Khoros team to plan rollout.Read 11 Oct 2026 · khoros.ai

Headquarters

Austin, Texas, United StatesRead 28 Sep 2026 · khoros.ai

Founded

2019Read 28 Sep 2026 · khoros.ai

AI governance

Aurora AI provides configurable guardrails, tunable confidence thresholds, role-based permissions, and audit trails for AI actions and decisions.Read 11 Oct 2026 · khoros.ai

AI moderation

AI Moderation reviews content in real time for policy violations, spam, and toxic content while accounting for context.Read 11 Oct 2026 · khoros.ai

Answer Assist

Answer Assist provides grounded, cited answers from validated community knowledge and escalates to human agents when confidence is insufficient.Read 11 Oct 2026 · khoros.ai

Classic migration

Existing Khoros Community Classic customers carry over their content, roles, and configurations automatically, and the page offers free migration through the end of 2026.Read 11 Oct 2026 · khoros.ai

Community features

The platform includes forums, a knowledge base, ideas, events, and groups for support, engagement, education, and feedback.Read 11 Oct 2026 · khoros.ai

Community Language Model

The Community Language Model is trained on platform data with granular access controls so responses draw on validated community knowledge.Read 11 Oct 2026 · khoros.ai

Community tools

The platform includes forums, blogs, knowledge bases, ideas, events, and groups.Read 11 Oct 2026 · khoros.ai

Developer access

Aurora AI offers a GraphQL API, Aurora SDK, REST endpoints, community firehose, and bulk data API.Read 11 Oct 2026 · khoros.ai

Developer tools

The developer toolkit includes a GraphQL API, Aurora CLI, SDK libraries, and pre-built components.Read 11 Oct 2026 · khoros.ai

Event hosting

YesRead 21 Sep 2026 · khoros.ai

Migration

Khoros says migration from Community Classic to Aurora AI is free through the end of 2026, and existing Classic content, roles, and configurations carry over automatically.Read 11 Oct 2026 · khoros.ai

Model support

Aurora AI supports multiple LLM providers and lets customers bring their own key and integrate proprietary models.Read 11 Oct 2026 · khoros.ai

Moderation tools

YesRead 21 Sep 2026 · khoros.ai

Notable limits

The page lists Challenges & Contests and Member Growth Agents for Q3 2026, and Recommendation Engine and Content Discovery and Notifications for Q4 2026.Read 11 Oct 2026 · khoros.ai

Private spaces

YesRead 21 Sep 2026 · khoros.ai

Plans and prices

Every Khoros Aurora AI plan and price →

Where Specifiction places it

• Community Platforms#61 of 1268.0
• Customer Community Software#19 of 377.7