LoanPro Collections Suite

Spec sheet

Purpose

Collections Suite helps lenders collect on past-due loans and reduce default rates.Read 5 Oct 2026 · loanpro.io

Integrations

The API-first platform supports integrating partners and AI tools, and LoanPro’s homepage names Visa DPS, Lithic, and Galileo as native card issuer integrations.Read 5 Oct 2026 · loanpro.io

Support

The About page lists support hours as Monday through Thursday, 8:00 AM–5:00 PM, and Friday, 8:00 AM–4:00 PM.Read 5 Oct 2026 · loanpro.io

Headquarters

Farmington, Utah, United StatesRead 28 Sep 2026 · loanpro.io

Additional features

Features include loan recasting, personalized communications, agent walkthroughs, collateral tracking, and connections to preferred AI tools.Read 5 Oct 2026 · loanpro.io

Automation

Its Automation Engine supports configurable, rule-based automation for collections actions.Read 5 Oct 2026 · loanpro.io

Borrower self-service

The Borrower Portal lets borrowers enroll in hardship programs, and self-service tools support logging payments and changing due dates.Read 5 Oct 2026 · loanpro.io

Collateral

Collateral Tracking helps track loan collateral for potential repossession actions.Read 5 Oct 2026 · loanpro.io

Collections queues

Collections queues prioritize agents’ calls and work.Read 5 Oct 2026 · loanpro.io

Communications and agents

The Communications Suite sends personalized messages to past-due customers, and Agent Walkthroughs guide agents through processes.Read 5 Oct 2026 · loanpro.io

Flexible products

The suite is configurable for any class of financing product, including loans, lines of credit, and credit cards.Read 5 Oct 2026 · loanpro.io

Loan recasting

Comprehensive Loan Recasting lets users backdate adjustments to the Real-Time Ledger and automatically recalculate them.Read 5 Oct 2026 · loanpro.io

Payment options

Borrowers can be offered payment options including cards, ACH, and cash.Read 5 Oct 2026 · loanpro.io

Pricing

LoanPro says pricing depends on account volume and the level of service and support required rather than a flat published rate.Read 5 Oct 2026 · loanpro.io

Pricing and access

The Collections Suite page directs organizations to request a demo but does not state a price or trial offer.Read 5 Oct 2026 · loanpro.io

Security and compliance

LoanPro says it maintains SOC 1 Type II, SOC 2 Type II, PCI DSS Level 1, and ISO 27001 (2022) certifications, with annual audits and independent penetration testing.Read 5 Oct 2026 · help.loanpro.io

Support and implementation

LoanPro offers an expert migration team and says the average time from signup to launch is three months.Read 5 Oct 2026 · loanpro.io

Who it is for

LoanPro says the platform supports virtually every class of loans, lines of credit, and credit cards, and markets its broader platform to lenders from early-stage startups through large enterprises.Read 5 Oct 2026 · loanpro.io

Who it serves

LoanPro describes its customers as lenders and lists financial institutions, consumer lending, business lending, auto lending, and neobanks among its industries.Read 5 Oct 2026 · loanpro.io

Plans and prices

Every LoanPro Collections Suite plan and price →

Where Specifiction places it

• Loan Management Software#17 of 307.4