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Looop by 360Learning

looop.co

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Spec score 8.2 #7 of 43 in Learning Experience Platforms

What it is

Looop by 360Learning automates learning and development for compliance, onboarding, manager, partner and sales training, as well as customer education. Rules, conditions and triggers send resources to learners through an inbox, Slack or Teams, the mobile app or SMS. A resource builder supports mixed-media content and includes free starter templates. Learning tools include pathways, quizzes, certificates, video evidence assessment, surveys, events and workspaces. Dashboards provide audience-specific performance and engagement metrics, automatic resource ratings and business impact reporting. Listed integrations include Google and Microsoft SSO, Google Drive, OneDrive, SharePoint, Salesforce, Okta, Slack, Microsoft Teams, LinkedIn Learning, SCORM, xAPI, cmi5 and AICC. Plans include secure cloud hosting, automatic content backups and tech support. The plan bands are up to 50 users, up to 250, up to 500 and more than 500; teams exceeding a limit are notified at the start of the next pay period and can upgrade before being charged. Pricing is on request, and a 7-day trial is listed. Looop was acquired by 360Learning and is being integrated into its platform.

Spec sheet

What it does
Looop automates learning and development work for compliance, onboarding, manager, partner, sales and customer training.Read 15 Oct 2026 · looop.co
Purpose
Looop automates L&D for compliance, onboarding, manager training, partner training, sales training, and customer education.Read 5 Oct 2026 · looop.co
Free plan
NoRead 21 Sep 2026 · looop.co
API
Looop advertises an open SCIM/REST API for custom integrations.Read 15 Oct 2026 · looop.co
Integrations
Supported office and identity connections include Google and Microsoft SSO, Google Drive, OneDrive, SharePoint, Salesforce, Okta, Centrify, OneLogin and JumpCloud.Read 15 Oct 2026 · looop.co
Security
Pricing lists secure cloud hosting and automatic content backups as included features.Read 5 Oct 2026 · looop.co
Privacy
The maker describes a GDPR-based personal-data program, data portability and customer control over generated data.Read 15 Oct 2026 · 360learning.com
Support
All plans include friendly tech support, and the site invites customers to use a dedicated user community and regular success sessions.Read 5 Oct 2026 · looop.co
Headquarters
London, United KingdomRead 28 Sep 2026 · looop.co
Founded
2014Read 28 Sep 2026 · looop.co
Acquisition
360Learning announced its acquisition of Looop on January 11, 2022.Read 15 Oct 2026 · website.360learning.com
Analytics
The platform provides engagement analytics and reporting intended to demonstrate learning return on investment.Read 15 Oct 2026 · looop.co
API limitation
API documentation says coding knowledge is required and direct coding support is not provided.Read 15 Oct 2026 · 360learning.readme.io
API tooling
Developers can download an OpenAPI specification for use with clients such as Postman or Bruno.Read 15 Oct 2026 · 360learning.readme.io
API v2
The 360Learning API v2 uses OAuth 2.0, scoped permissions, pagination, filtering, bulk operations and auto-generated reference documentation.Read 15 Oct 2026 · 360learning.readme.io
Apple limitation
App Store reviews mention loading problems, repeated module restarts and update failures.Read 15 Oct 2026 · apps.apple.com
Automation
Rules-based automation sends resources and communications to audiences ranging from 100 to 100,000 users.Read 15 Oct 2026 · looop.co
Automations
Rules, conditions, and triggers deliver resources directly to learners.Read 5 Oct 2026 · looop.co
Communication integrations
The product lists Slack, Microsoft Teams, email, SMS, banners and its iOS/Android app for communications.Read 15 Oct 2026 · looop.co
Company founding
360Learning's acquisition announcement says Looop was founded in 2014 by Ben Muzzell and Dan Gray.Read 15 Oct 2026 · website.360learning.com
Content creation
The resource builder lets users create mixed-media resources without special skills, with free starter templates.Read 5 Oct 2026 · looop.co
Content delivery
Authors can distribute content through inboxes, the mobile app, SMS and team chat.Read 15 Oct 2026 · looop.co
Content standards
The product lists SCORM, xAPI, cmi5, AICC and LinkedIn Learning content support.Read 15 Oct 2026 · looop.co
Core features
Listed capabilities include surveys, pathways, events, workspaces, dashboards and a mobile app.Read 15 Oct 2026 · looop.co
Gartner praise and limits
Gartner reviewers like learner ease, breadth of features and customer service, while citing navigation, reporting and downloaded-content editing limitations.Read 15 Oct 2026 · gartner.com
GetApp pricing
GetApp lists a starting price of $299 per feature per month.Read 15 Oct 2026 · getapp.com
Google Play limitation
One Android reviewer reports course minimum-time tracking failed on a Galaxy S10 and support advised using a computer or browser.Read 15 Oct 2026 · play.google.com
Included plan features
Every listed tier includes mobile delivery, role permissions, cloud hosting, backups, support, unlimited content, quizzes, workbooks, reports, video uploads and branding.Read 15 Oct 2026 · looop.co
Learning features
The platform offers pathways, quizzes, certificates, video evidence assessment, surveys, events, and workspaces.Read 5 Oct 2026 · looop.co
Limit: customization and bugs
G2 reviews mention limited customization and bugs or friction in user-provisioning integrations.Read 15 Oct 2026 · g2.com
Limit: feature gaps
Capterra reviewers report confusing analytics terminology, basic event management, search limitations, integration delays and missing responsive previews.Read 15 Oct 2026 · capterra.com
Mobile compatibility
The pricing FAQ says the mobile app supports iOS and Android devices.Read 15 Oct 2026 · looop.co
Plan limits
Plans are arranged by user bands of up to 50, up to 250, up to 500, and more than 500 users; users who exceed a limit are notified at the start of the next pay period and can upgrade before being charged.Read 5 Oct 2026 · looop.co
Praise: ease of use
G2 reviewers repeatedly describe intuitive administration, straightforward setup and simple content uploading.Read 15 Oct 2026 · g2.com
Praise: support and automation
Capterra reviewers commonly praise campaign automation, quick content creation, analytics, onboarding and responsive support.Read 15 Oct 2026 · capterra.com
Rating on Apple App Store
4.9 out of 5 from 6.8K ratings.Read 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.9 out of 5 from 105 reviews.Read 15 Oct 2026 · capterra.com
Rating on G2
4.9 out of 5 from 86 reviews.Read 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.6 out of 5 from 124 ratings.Read 15 Oct 2026 · gartner.com
Rating on GetApp
4.9 out of 5 from 105 reviews.Read 15 Oct 2026 · getapp.com
Rating on Google Play
4.8 out of 5 from 15.1K reviews.Read 15 Oct 2026 · play.google.com
Rating on Trustpilot
2.8 out of 5 from 4 reviews.Read 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
9.2 out of 10 from 4 reviews.Read 15 Oct 2026 · trustradius.com
Reporting
Dashboards provide audience-specific performance, engagement metrics, automatic resource ratings, and business impact reporting.Read 5 Oct 2026 · looop.co
Security certifications
360Learning states that it maintains SOC 2 Type II and ISO 27001 compliance through annual independent audits.Read 15 Oct 2026 · 360learning.com
Security controls
The security page describes Azure hosting, daily separated backups, HTTPS with AES-256 encryption, access controls, IP filtering and twice-yearly external audits.Read 15 Oct 2026 · 360learning.com
Support documentation
The knowledge base covers course and path creation, mobile use, SSO, analytics, synchronization, automation and release notes.Read 15 Oct 2026 · support.360learning.com
Templates
Looop includes starter resources and automation templates for launching campaigns.Read 15 Oct 2026 · looop.co
Trial terms
The pricing FAQ describes a seven-day risk-free trial after a live demo and requests payment details at signup.Read 15 Oct 2026 · looop.co
Trustpilot complaints
Trustpilot complaints describe implementation complexity, errors, weak post-implementation support and reporting or access problems.Read 15 Oct 2026 · trustpilot.com
TrustRadius feature limits
TrustRadius gives course catalog/library and social learning the lowest listed feature scores at 7.5 out of 10.Read 15 Oct 2026 · trustradius.com

Plans and prices

Enterprise Priced on request Up to 500 users Read 15 Oct 2026 · looop.co
Enterprise plus Priced on request More than 500 users Read 15 Oct 2026 · looop.co
Mid Size Business Priced on request Up to 250 users Read 15 Oct 2026 · looop.co
Small Business Priced on request Up to 50 users Read 15 Oct 2026 · looop.co

Every Looop by 360Learning plan and price →

Strong points and limits

Strong points

  • Resources can be delivered by SMS
  • Includes pathways, quizzes and certificates
  • Supports SCORM, xAPI, cmi5 and AICC
  • All plans include tech support

Limits

  • No free plan
  • Pricing is on request
  • Trial lasts seven days
  • Looop is being integrated into 360Learning

Who it suits

It suits organizations delivering structured training across employees, partners or customers, with automated resource delivery and audience-specific reporting. The listed plans are divided by user count.

Verdict

Looop combines automated learning delivery with authoring, assessment and reporting tools. Its user-band plans and acquisition-related integration make pricing and product transition details worth clarifying before selection.

Where Specifiction places it

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