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SPECIFICTION
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MachineMetrics

machinemetrics.com

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Spec score 7.3 #5 of 18 in Aerospace Manufacturing Software

What it is

MachineMetrics is a production intelligence platform for manufacturers that gathers machine and operational data to monitor production. It tracks machine status, utilization, downtime, quality, and OEE from automatically collected data. Connectivity options include MTConnect, OPC-UA, Modbus, Ethernet IP, and digital or analog I/O for machines without standard connectivity. Production Analytics compares actual performance with planned estimates and reports cycle times, downtime, OEE, and costs. Real-time alerts and workflows notify people when production issues need attention. The Core Platform lists machine connectivity management, automated tracking, dashboards, historical reporting, open APIs, and unlimited users. Intelligent MES adds ERP integration, job and production order tracking, labor tickets, scheduling, and job routing; Enterprise includes multi-site rollouts, business intelligence integration, and advanced security and user management. Browser access is available through the cloud platform, including its web app on phones and tablets; ShopPulse is a tablet interface. Pricing is on request, and there is no free plan. All plans include remote technical support, onboarding, training, and a designated support contact.

Spec sheet

Purpose
MachineMetrics is a production intelligence platform for manufacturers that collects and analyzes machine and operational data.Read 7 Oct 2026 · machinemetrics.com
Security
MachineMetrics states that it is ISO 27001 certified and uses AES-256 encryption at rest and TLS 1.2 or higher in transit.Read 7 Oct 2026 · docs.machinemetrics.com
Support
All plans include unlimited remote technical support, customer onboarding, product training, and a designated support contact.Read 7 Oct 2026 · machinemetrics.com
Headquarters
Easthampton, Massachusetts, United StatesRead 28 Sep 2026 · machinemetrics.com
Founded
2014Read 28 Sep 2026 · machinemetrics.com
Alerts and workflows
MachineMetrics provides real-time alerts and workflows to notify people when production issues require action.Read 7 Oct 2026 · machinemetrics.com
Analytics
Production Analytics compares actual production performance with planned estimates and reports on cycle times, downtime, OEE, and costs.Read 7 Oct 2026 · docs.machinemetrics.com
Browser and mobile access
The cloud platform runs in modern web browsers, and its web app can be accessed on mobile phones and tablets; ShopPulse is offered as a tablet interface.Read 7 Oct 2026 · docs.machinemetrics.com
ERP integrations
The Intelligent MES plan lists bi-directional ERP integration, and the integrations documentation describes syncing work orders and production data with ERP systems.Read 7 Oct 2026 · machinemetrics.com
Machine connectivity
MachineMetrics supports machine data collection using protocols including MTConnect, OPC-UA, Modbus, and Ethernet IP, with digital and analog I/O for machines without standard connectivity.Read 7 Oct 2026 · machinemetrics.com
Monitoring and OEE
The platform monitors machine status, utilization, downtime, quality, and OEE using automatically collected production data.Read 7 Oct 2026 · machinemetrics.com
Pricing model
The maker describes pricing as a volume-based SaaS subscription, with lower per-machine cost as more machines are connected; prices are not listed on the page.Read 7 Oct 2026 · machinemetrics.com
Security limitation
The security overview says MFA is supported through a customer's SSO provider and is not built into MachineMetrics outside SSO.Read 7 Oct 2026 · docs.machinemetrics.com
Third-party integrations
Listed third-party connections include MaintainX, Fiix, Make.com, Trello via Make.com, and Zapier via webhook.Read 7 Oct 2026 · docs.machinemetrics.com

Plans and prices

Core Platform Priced on request Volume-based SaaS subscription; price not listed Unlimited users · Machine connectivity management · Automated production tracking · Real-time dashboards · Historical reporting · Open APIs Read 7 Oct 2026 · machinemetrics.com
Enterprise Priced on request Volume-based SaaS subscription; price not listed Intelligent MES features · Multi-site rollouts · Business intelligence integration · Advanced security and user management Read 7 Oct 2026 · machinemetrics.com
Intelligent MES Priced on request Volume-based SaaS subscription; price not listed Core Platform features · Bi-directional ERP integration · Job and production order tracking · Labor tickets · Scheduling and job routing Read 7 Oct 2026 · machinemetrics.com

Every MachineMetrics plan and price →

Strong points and limits

Strong points

  • Collects data through several machine protocols and I/O.
  • Tracks status, utilization, downtime, quality, and OEE.
  • Analytics compares actual results with planned estimates.
  • All plans include support, onboarding, and product training.

Limits

  • No free plan is listed.
  • Pricing is available only on request.
  • MFA is not built in outside SSO.

Who it suits

It suits manufacturers that need to collect production data, monitor OEE and downtime, and act on issues through alerts or workflows. The listed plans also address organizations needing ERP integration, job tracking, or multi-site rollout support.

Verdict

MachineMetrics specifies a broad manufacturing monitoring and analytics offering, with plan details that distinguish core tracking from MES and enterprise capabilities. Buyers should clarify pricing and whether their authentication setup meets the stated MFA limitation.

Where Specifiction places it

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