Merx

Spec sheet

What it does

Merx provides a browser-based 3D product-customization platform that lets shoppers design made-to-order products and sends production-ready files with orders.Read 15 Oct 2026 · trymerx.com

Purpose

Merx provides a real-time 3D product configurator for online stores and generates a print-ready file for each order.Read 9 Oct 2026 · trymerx.com

Free plan

NoRead 20 Sep 2026 · trymerx.com

API

Merx says its embed SDK and REST and webhook API can integrate the configurator with other frontends and route production packages.Read 9 Oct 2026 · trymerx.com

Support

Growth includes standard support, Scale includes priority support and onboarding, and Enterprise includes a solutions engineer.Read 9 Oct 2026 · trymerx.com

3D and AR

The browser based configurator lets shoppers rotate and zoom products and view them in AR on desktop and mobile without plugins.Read 9 Oct 2026 · trymerx.com

Analytics

Conversion analytics show which options sell, where shoppers drop off, and configurator driven revenue by product and store.Read 9 Oct 2026 · trymerx.com

API and SDK

Merx advertises an embeddable SDK plus REST and webhook APIs for headless implementations.Read 15 Oct 2026 · trymerx.com

Checkout data flow

A shopper's design and preview travel through cart and checkout as order data.Read 15 Oct 2026 · trymerx.com

Company founders listing

Crunchbase names Mohamed ElShaer and Pietro Cammerini as founders of that Merx Solutions Limited profile.Read 15 Oct 2026 · crunchbase.com

Company headquarters listing

Crunchbase places that Merx profile in London, England, United Kingdom.Read 15 Oct 2026 · crunchbase.com

Company legal name listing

Crunchbase lists Merx Solutions Limited as the legal name for a Merx conversational-commerce company, which is not demonstrably the same entity as trymerx.com.Read 15 Oct 2026 · crunchbase.com

Company size listing

Crunchbase shows a 1–10 employee headcount for that Merx profile.Read 15 Oct 2026 · crunchbase.com

Configuration limit

25Read 20 Sep 2026 · trymerx.com

Conversion analytics

Analytics show option sales, configurator drop-off and configurator-attributed revenue by product and store.Read 15 Oct 2026 · trymerx.com

Customization

Shoppers can upload artwork, add styled text, recolour product parts, and place designs using print-area guides.Read 9 Oct 2026 · trymerx.com

Device support

The configurator is described as working on desktop and mobile browsers without plugins.Read 15 Oct 2026 · trymerx.com

Download and platforms

The pages opened describe browser based use and store apps but do not state downloadable desktop or mobile apps.Read 9 Oct 2026 · trymerx.com

Enterprise provisions

The Enterprise plan lists SSO, SLA, security review, and dedicated rendering capacity.Read 9 Oct 2026 · trymerx.com

Fulfillment routing

Each order can include placement, colors, size and quantity and route them to a print workflow or fulfillment partner through API or webhook.Read 15 Oct 2026 · trymerx.com

Google Play companion app

Google Play describes Merx AI as an Android companion for viewing connected devices, cameras, status and recent events.Read 15 Oct 2026 · play.google.com

Google Play data safety

Google Play states that Merx AI shares no data with third parties, collects no data, encrypts data in transit and supports deletion requests.Read 15 Oct 2026 · play.google.com

Google Play update

The Merx AI Android app was listed as updated on September 24, 2026.Read 15 Oct 2026 · play.google.com

Growth plan limit

The Growth plan includes up to 25 configurable products.Read 9 Oct 2026 · trymerx.com

Infrastructure

The site names Google Cloud, Cloudflare, Vercel, Stripe, Three.js, Khronos/WebGL, React, Node.js, Blender, TypeScript and Tailwind as technology partners or components.Read 15 Oct 2026 · trymerx.com

Limit: poor search and support

One G2 reviewer reported poor search and lacking customer support on the tendering MERX listing.Read 15 Oct 2026 · g2.com

Limit: subscription complaint

A G2 reviewer objected to paying a subscription rather than per-tender access on the tendering MERX listing.Read 15 Oct 2026 · g2.com

Limit: support responsiveness

Another G2 reviewer said inquiries went unanswered on the tendering MERX listing.Read 15 Oct 2026 · g2.com

LinkedIn AI capability

The same LinkedIn page describes AI agents handling WhatsApp replies, upsells and re-engagement continuously.Read 15 Oct 2026 · linkedin.com

LinkedIn integration news

The Merx LinkedIn page announced an integration with me&u Connect combining CRM and email/SMS data with Merx WhatsApp campaigns.Read 15 Oct 2026 · linkedin.com

Model support

Merx says merchants can upload their own GLB models or have Merx create models.Read 15 Oct 2026 · trymerx.com

Native integrations

The site identifies native Shopify and WooCommerce apps.Read 15 Oct 2026 · trymerx.com

No-code studio

Merx provides a visual dashboard for mapping 3D models and defining print areas, materials and pricing rules.Read 15 Oct 2026 · trymerx.com

Other integrations

Named additional connections include WordPress, BigCommerce, Wix, Squarespace, PrestaShop, Etsy, Adobe Commerce and Salesforce.Read 15 Oct 2026 · trymerx.com

Performance claim

The homepage claims a median load time below two seconds and 60-fps GPU rendering.Read 15 Oct 2026 · trymerx.com

Praise: Canadian project coverage

A G2 reviewer praised the MERX listing for organizing diverse Canadian projects by province and requesting agency; this G2 listing describes a tendering product rather than the trymerx.com configurator.Read 15 Oct 2026 · g2.com

Pricing model

Merx says plans use a subscription plus usage based on configurable products, rendered orders, and file generation; prices are tailored to the business.Read 9 Oct 2026 · trymerx.com

Primary deployment

hybridRead 20 Sep 2026 · trymerx.com

Print-ready exports

Orders generate per-print-zone files at 300 DPI in vector or PDF/X CMYK formats with bleed and crop marks.Read 15 Oct 2026 · trymerx.com

Product rules

YesRead 20 Sep 2026 · trymerx.com

Production files

Orders can produce 300 DPI vector or PDF/X files in CMYK with bleed and crop marks, alongside size charts and fulfilment routing.Read 9 Oct 2026 · trymerx.com

Production formats

The site lists SVG, Pantone or spot colors, DTG white underbase, DST/PES embroidery, size charts and webhook-to-RIP output.Read 15 Oct 2026 · trymerx.com

Rating on G2

0.0 out of 5 from 3 reviews; the G2 profile is for a Canadian electronic-tendering MERX product, not clearly the trymerx.com 3D platform.Read 15 Oct 2026 · g2.com

Real-time 3D and AR

The platform offers GPU-accelerated 3D rotation, zoom and augmented-reality viewing without plugins.Read 15 Oct 2026 · trymerx.com

Rule-based pricing

Surcharges for print areas, materials and quantities update immediately and flow into the cart.Read 15 Oct 2026 · trymerx.com

Security statement

Merx describes its rendering, delivery and security infrastructure as enterprise grade, but the opened page gives no certification or compliance details.Read 15 Oct 2026 · trymerx.com

Store integrations

The homepage lists Shopify and WooCommerce native apps and names WordPress, BigCommerce, Wix, Squarespace, PrestaShop, Etsy, Adobe Commerce, Salesforce, and headless or custom integrations.Read 9 Oct 2026 · trymerx.com

Target users

The pricing page describes Growth for brands launching customization, Scale for high-volume catalogs, and Enterprise for platforms and global brands.Read 9 Oct 2026 · trymerx.com

Visual configuration

2d_and_3dRead 20 Sep 2026 · trymerx.com

Visual customizer

Users can upload artwork, add styled text, recolor product parts and position designs using print-area guides.Read 15 Oct 2026 · trymerx.com

Plans and prices

Every Merx plan and price →

Where Specifiction places it

• Product Configurator Software#39 of 1118.0
• 3D Product Configurator Software#10 of 257.7