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SPECIFICTION
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Microsoft SNDS

substrate.office.com

Free plan Web

Spec sheet

Purpose
SNDS provides data to help senders understand and improve their reputation at Outlook.com.Read 8 Oct 2026 · substrate.office.com
Intended users
Microsoft describes SNDS as a service for senders and ISPs managing email deliverability and sending reputation for Outlook.com consumers.Read 8 Oct 2026 · substrate.office.com
Support
For urgent Outlook.com delivery issues, Microsoft advises contacting sender support with someone familiar with the issue and email infrastructure.Read 8 Oct 2026 · substrate.office.com
Abuse monitoring
Microsoft says SNDS can help IP owners detect compromised servers, malware, viruses, and botnets.Read 8 Oct 2026 · substrate.office.com
Access
Users sign in with a Microsoft Account and request access to the IPs for which they are responsible through an authorization process.Read 8 Oct 2026 · substrate.office.com
Data change
Trap hit counts stopped being included in Data Reports starting July 22, 2026.Read 8 Oct 2026 · substrate.office.com
Feedback settings
The portal lets users view IP data and manage feedback loop settings in one website.Read 8 Oct 2026 · substrate.office.com
IP data
The service gives senders detailed data about individual IPs and insight into the health of their IP space as viewed by Outlook.com.Read 8 Oct 2026 · substrate.office.com
Junk reports
SNDS includes the Junk Email Reporting Program, which can send reports when users mark messages as junk.Read 8 Oct 2026 · substrate.office.com
Security measure
Network access expires 10 months after approval or migration, requiring periodic ownership reattestation.Read 8 Oct 2026 · substrate.office.com

Plans and prices

Smart Network Data Services (SNDS) Free Free service for senders to view IP data and manage feedback loop settings Read 8 Oct 2026 · substrate.office.com

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