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Napster

napster.com

From $19/mo Free plan Open source WebWindowsmacOSiOSAndroidAPI
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Spec score 8.9 #5 of 62 in Music Streaming Software

What it is

Napster is a platform of AI agents for music creation, personal sessions, business websites, and developer use, available on web, Windows, macOS, iOS, Android, and through an API. Napster App includes nine music agents for shaping lyrics, tempo, and feel, creating cover art, and sharing songs. It also offers conversational AI audiobooks, meditation and wellness sessions, and generated music, stories, and soundscapes. Napster for Mac adds video conversations, screen sharing, and agents that create editable websites, plans, designs, and code. Businesses can use Napster Agent, which builds product knowledge by crawling a business website and can be deployed with one line of code to guide visitors and help convert them. It integrates with Shopify and WooCommerce. The API supports video, audio, and telephony agents through REST APIs, a Web SDK, WebRTC, and WebSockets; using it requires access to the website's code. Napster says its model-agnostic platform is built on GPT, Gemini, and Claude. It states that it is SOC 2 Type II compliant, encrypts data at rest with AES and in transit with TLS 1.2+, and does not use user data to train models, share it, or sell it. The service is for users aged 18 and over. Free includes 100 welcome credits; Pro and Studio list monthly credits but no prices.

Spec sheet

What it does
Napster positions itself as a platform of visible AI agents with video presence, voice and persistent memory.Read 15 Oct 2026 · napster.com
Product
Napster describes its platform as a crew of AI specialists with domain expertise, persistent memory, and the ability to work together on a user's behalf.Read 11 Oct 2026 · napster.com
Free plan
YesRead 21 Sep 2026 · napster.com
Integrations
Napster Agent integrates with Shopify and WooCommerce, and the Napster API is available through Microsoft Marketplace.Read 11 Oct 2026 · napster.com
Security
Napster states SOC 2 Type II, GDPR and CCPA compliance, SSO/MFA, AES-at-rest and TLS 1.2+ encryption.Read 15 Oct 2026 · napster.com
Support
Napster provides a Help Center and directs customers with security questions to its security team.Read 11 Oct 2026 · napster.com
Headquarters
Seattle, Washington, United StatesRead 28 Sep 2026 · napster.com
Acquisition news
Napster announced on March 25, 2025 that Infinite Reality acquired it for $207 million and planned interactive music services.Read 15 Oct 2026 · napster.com
API authentication
API keys are scoped to an organization and project, sent in X-Api-Key headers and required to remain server-side.Read 15 Oct 2026 · developers.napster.com
API capabilities
API agents can use persistent identity, knowledge bases, cross-session memory, custom functions, external tools and safety governance.Read 15 Oct 2026 · help.napster.com
API channels
The API supports WebRTC video, WebSocket voice, VoIP through Twilio, SIP and kiosk deployments.Read 15 Oct 2026 · developers.napster.com
API endpoints
The REST reference covers agents, companions, digital twins, connections, sessions, functions, MCP servers, knowledge bases, FAQs, SIP, recordings and organizations.Read 15 Oct 2026 · developers.napster.com
API launch news
Napster announced its Microsoft Azure based API on May 18, 2026, advertising video agents from $0.01 per minute.Read 15 Oct 2026 · napster.com
API limits
Napster documents a one-request-per-second key rate limit, five concurrent sessions per transport, twenty total concurrent sessions, 100 agents per organization and 30 knowledge files per collection.Read 15 Oct 2026 · developers.napster.com
Business website agent
Napster Agent crawls a business website to build product knowledge, then can be deployed with one line of code to guide visitors and help convert them.Read 11 Oct 2026 · napster.com
Company identity
LinkedIn lists Napster Corp as privately held, headquartered in New York and founded in 1999, with 51–200 employees.Read 15 Oct 2026 · linkedin.com
Company ownership
Crunchbase lists Napster as acquired by Napster, formerly Infinite Reality, with Los Angeles location and 101–250 employees.Read 15 Oct 2026 · crunchbase.com
Consumer app
The Napster App provides music-production agents and other specialist companions that users can converse with by video.Read 15 Oct 2026 · napster.com
Data residency
Regional data residency is available to enterprise customers as a premium capability, with pricing available by contacting the enterprise team.Read 11 Oct 2026 · napster.com
Data use
Napster says it does not use user data to train models, share it, or sell it.Read 11 Oct 2026 · napster.com
Data-use policy
Napster says customer data is not sold, shared or used to train AI models.Read 15 Oct 2026 · napster.com
Developer documentation
Documentation includes quickstarts, authentication, limits, channel guides, SDK examples, webhooks, migration notes and endpoint reference.Read 15 Oct 2026 · developers.napster.com
Developer tools
Napster says its API works with Claude Code, Cursor, Codex, and tools that support Agent Skills; using it requires access to the website's code.Read 11 Oct 2026 · napster.com
Independent platform reference
Microsoft Learn describes Napster API as a persistent multimodal agent service spanning video, voice, text and telephony.Read 15 Oct 2026 · learn.microsoft.com
Licence
Napster's core AI service is proprietary cloud software; its historical napster-ruby SDK is MIT licensed.Read 15 Oct 2026 · github.com
Limit: AI control
TechRadar found song generation easy but offered little control over the sound, sometimes producing bland results.Read 15 Oct 2026 · techradar.com
Limit: billing and cancellations
Trustpilot and ConsumerAffairs reviews describe continued charges, difficult cancellation and support problems after music licensing changes.Read 15 Oct 2026 · consumeraffairs.com
Limit: catalogue and search
Trustpilot and app-store reviewers report missing songs, weak search and playlists or downloads that fail to refresh.Read 15 Oct 2026 · trustpilot.com
Limit: reliability
Google Play reviewers repeatedly report playback stopping, crashes, errors and downloads being skipped.Read 15 Oct 2026 · play.google.com
Mac app
Napster for Mac provides video conversations, screen sharing, and agents that create editable artifacts such as websites, plans, designs, and code.Read 11 Oct 2026 · napster.com
Mac requirements
The Mac app requires macOS Sequoia 15 or newer, Apple Silicon, webcam, microphone and speakers.Read 15 Oct 2026 · napster.com
Models
Napster says its platform is model agnostic and built on GPT, Gemini, and Claude.Read 11 Oct 2026 · napster.com
Music agents
The consumer page lists nine music agents covering different genres, alongside thousands of other specialists.Read 15 Oct 2026 · napster.com
Music creation
Napster App offers nine music agents and lets users shape lyrics, tempo, and feel, create cover art, and share songs.Read 11 Oct 2026 · napster.com
Napster Agent
Napster Agent embeds an AI worker on a business website that answers in real time and helps visitors act.Read 15 Oct 2026 · napster.com
Napster Learn
Napster Learn creates agents that train, coach and assess workforce progress.Read 15 Oct 2026 · napster.com
Napster Station
Napster Station is presented as an AI concierge designed for noisy physical environments.Read 15 Oct 2026 · napster.com
Napster View
Napster View is described as a 3D holographic display for an AI agent.Read 15 Oct 2026 · napster.com
Personal agents
Napster App includes AI audiobooks users can talk to, meditation and wellness sessions, and AI-generated music, stories, and soundscapes.Read 11 Oct 2026 · napster.com
Praise: creative novelty
Tom's Guide found the large AI-artist lineup fun for curious beginners and heard some catchy tracks.Read 15 Oct 2026 · tomsguide.com
Praise: library and audio
ConsumerAffairs reviewers praise Napster's large music selection, easy mobile app and streaming audio quality.Read 15 Oct 2026 · consumeraffairs.com
Privacy and age
Napster says the service is intended for users aged 18 and over and that users confirm their age at signup.Read 11 Oct 2026 · napster.com
Rating on Apple App Store
4.4 out of 5 from 15K ratingsRead 15 Oct 2026 · apps.apple.com
Rating on ConsumerAffairs
1.0 out of 5 from 122 reviewsRead 15 Oct 2026 · consumeraffairs.com
Rating on Google Play
3.2 out of 5 from 132K reviewsRead 15 Oct 2026 · play.google.com
Rating on Trustpilot
2 out of 5 from 27 reviewsRead 15 Oct 2026 · trustpilot.com
Security operations
The company says it performs annual penetration tests, daily backups, six-month audit-log retention and role-based access reviews.Read 15 Oct 2026 · napster.com
Song creation
Users can discuss lyrics and tempo with an agent, generate a song and artwork, then share the result while retaining the song.Read 15 Oct 2026 · napster.com
Supported platforms
web,Windows,macOS,iOS,Android,APIRead 21 Sep 2026 · napster.com
Web SDK
The npm Web SDK supports React, Vue, Angular and vanilla JavaScript, includes TypeScript types and has a standalone build with no external dependencies.Read 15 Oct 2026 · developers.napster.com

Plans and prices

Free Free $0/month 100 welcome credits · thousands of AI Companions · AI music generation · unlimited listening · no card Read 15 Oct 2026 · help.napster.com
Pro $19 a month $19/month; annual billing saves 17% 1,200 credits/month · persistent memory · personal-use music rights · Free-plan features Read 15 Oct 2026 · help.napster.com
Studio $45 a month $45/month; annual billing saves 17% 3,000 credits/month · commercial music rights · Pro-plan features Read 15 Oct 2026 · help.napster.com
Napster for Mac Free 60-minute free trial; credits included macOS Sequoia 15+ · Apple Silicon M-series · webcam, microphone and speakers Read 15 Oct 2026 · napster.com
Napster for Mac free trial Free 60-minute free trial; no credit card required 60 minutes Read 11 Oct 2026 · napster.com
Napster API – bring your own model $0.60, paid once $0.60/hour ($0.01/minute) plus provider charges video, audio and telephony · customer model · first 100 minutes free Read 15 Oct 2026 · napster.com
Napster API – hosted model $3.50, paid once $3.50/hour ($0.058/minute) video, audio and telephony · model included · unlimited agents and knowledge bases · first 100 minutes free Read 15 Oct 2026 · napster.com

Every Napster plan and price →

Strong points and limits

Strong points

  • Includes nine music agents
  • Mac agents create editable artifacts
  • Business agent integrates with Shopify and WooCommerce
  • API supports video, audio, and telephony agents
  • States data encryption and no model-training use

Limits

  • API use requires website code access
  • Service is intended for users aged 18 and over

Who it suits

Napster may suit people seeking AI-assisted music or personal sessions, businesses adding an agent to a website, and developers building voice or video agents. Developers need access to the website's code to use the API.

Verdict

Napster combines creative, personal, business, and developer-facing agent tools across several platforms. The free plan has 100 welcome credits, while the listed Pro and Studio prices are unspecified.

Where Specifiction places it

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