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SPECIFICTION
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NetZoom DCIM

netzoom.com

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Spec score 7.5 #14 of 24 in Data Center Infrastructure Management Software

What it is

NetZoom DCIM manages IT and facility infrastructure across data centers of different sizes. It centrally handles on-premises, edge, virtual, and cloud resources, with inventory, ownership, resource, and asset-lifecycle management. Connectivity coverage includes power and network links, patch panels, fiber, copper, power chains, and inter-site connections. Real-time monitoring spans facility and IT infrastructure, including cloud servers, with alert and alarm escalation rules. An integrated service desk supports knowledgebase self-service, requests, incidents, change and problem requests, and workflow design. Listed integrations include ServiceNow, VMware vSphere, Microsoft Hyper-V, AWS, Google Cloud, Azure, Twilio, and RFID. REST APIs are available through the SDK, alongside entity, workflow, form, and report tools. Enterprise deployment can be on premises, public cloud, managed hosting, or NetZoom-managed SaaS. SaaS includes over 250,000 device models from more than 5,000 manufacturers. Pricing is on request; a free trial or proof of concept is offered.

Spec sheet

Deployment
Enterprise deployment options include on-premises, public cloud, managed hosting and SaaS managed by NetZoom.Read 4 Oct 2026 · netzoom.com
Integrations
Listed integrations include ServiceNow, VMware vSphere, Microsoft Hyper-V, AWS, Google Cloud, Azure, Twilio and RFID.Read 4 Oct 2026 · netzoom.com
Support
Subscriptions include free email support, free software updates, online reference materials and device shape requests during a valid subscription.Read 4 Oct 2026 · netzoom.com
Headquarters
Chicago area, Illinois, USARead 28 Sep 2026 · netzoom.com
Founded
1995Read 28 Sep 2026 · netzoom.com
Company
NetZoom Inc. says it was founded in 1995 and is headquartered in the Chicago area of Illinois.Read 4 Oct 2026 · netzoom.com
API and customization
The SDK provides REST API interfaces, and the product includes tools such as Entity Manager, Workflow Designer, Form Builder and Report Builder.Read 4 Oct 2026 · netzoom.com
Asset management
Features include inventory, asset ownership, resource management and asset lifecycle management.Read 4 Oct 2026 · netzoom.com
Browser access
NetZoom Enterprise can be used with popular browsers.Read 4 Oct 2026 · netzoom.com
Connectivity
Connectivity management covers power and network connections, patch panels, fiber, copper, power chains and inter-site connectivity.Read 4 Oct 2026 · netzoom.com
Device library
The SaaS offering includes a device model library with over 250,000 devices from over 5,000 hardware manufacturers, and free new-device requests may be completed within 24 hours.Read 4 Oct 2026 · netzoom.com
Hybrid environments
The product supports central management of on-premises, edge, virtual and cloud data center resources.Read 4 Oct 2026 · netzoom.com
Monitoring
Real-time monitoring covers facility and IT infrastructure, including cloud servers, with alert and alarm escalation rules.Read 4 Oct 2026 · netzoom.com
Product purpose
NetZoom DCIM manages IT and facility infrastructure resources across data centers of different sizes.Read 4 Oct 2026 · netzoom.com
Service desk
The integrated service desk supports knowledgebase self-service, service requests, incidents, change and problem requests, and workflow design.Read 4 Oct 2026 · netzoom.com
Trial and implementation
The purchasing page offers a Free Trial/POC and says complimentary training, implementation and other services are available.Read 4 Oct 2026 · netzoom.com

Plans and prices

NetZoom Enterprise On Premises Priced on request Annual renewable subscription; licensed by user Unlimited sites, data centers, branch offices, racks, devices and ports; all modules included except DCM, which is extra Read 4 Oct 2026 · netzoom.com
NetZoom Enterprise SaaS Priced on request Annual renewable subscription; priced by rack, with unlimited users One site of up to 200 racks per product bundle subscription; no device limit; Discovery, Monitoring, 3rd-Party Integration, SDK and Administration features unavailable Read 4 Oct 2026 · netzoom.com

Every NetZoom DCIM plan and price →

Strong points and limits

Strong points

  • Central management across hybrid data-center environments
  • Real-time facility and IT monitoring
  • REST APIs and customization tools
  • Over 250,000 device models in SaaS library
  • Multiple enterprise deployment options

Limits

  • No free plan
  • Pricing requires a request
  • SaaS lacks discovery and monitoring features
  • SaaS bundle covers one site up to 200 racks

Who it suits

NetZoom DCIM suits organizations managing mixed physical and virtual data-center environments. It is relevant where infrastructure monitoring, connectivity, service management, and asset lifecycle work need to be combined.

Verdict

NetZoom DCIM covers infrastructure records, connections, monitoring, service requests, and reporting in one system. Compare the feature restrictions of SaaS with the broader on-premises subscription before selecting deployment.

Where Specifiction places it

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