Nova KDS

Spec sheet

What it does

Nova is an AI-native restaurant operating platform combining POS, digital ordering, kitchen operations, workforce management, inventory, analytics and AI.Read 15 Oct 2026 · novatab.com

Purpose

Nova KDS routes orders to kitchen stations, tracks ticket age and helps kitchens manage rush periods.Read 7 Oct 2026 · novatab.com

API

Nova describes REST APIs across the platform for extending the system to existing tools.Read 15 Oct 2026 · novatab.com

Security

Nova says it is SOC 2 Type II certified and encrypts data in transit and at rest, with role-based access and audit logging.Read 7 Oct 2026 · novatab.com

Headquarters

Pleasanton, California, United StatesRead 28 Sep 2026 · novatab.com

Founded

2021Read 28 Sep 2026 · novatab.com

AI orchestration

Nova says its KDS predicts ticket duration, balances station workload in real time and streamlines the order queue during peak volume.Read 7 Oct 2026 · novatab.com

AI ticket prediction

The KDS predicts ticket completion time using kitchen conditions and adjusts queue handling accordingly.Read 15 Oct 2026 · novatab.com

API documentation depth

Public pages mention REST APIs but the reviewed site did not expose endpoint reference, SDK downloads or developer documentation.Read 15 Oct 2026 · novatab.com

Bump bar support

Kitchen staff can control tickets hands-free with configurable bump bars.Read 15 Oct 2026 · novatab.com

Cloud hosting

Nova says its cloud-native platform runs on AWS for high availability and continuous operation.Read 15 Oct 2026 · novatab.com

Company size

LinkedIn lists NOVA as a privately held software-development company with 51–200 employees.Read 15 Oct 2026 · linkedin.com

Company specialties

LinkedIn lists restaurant POS, online ordering, workforce and inventory management, loyalty, menu and pricing management, kitchen display systems and handheld devices among NOVA's specialties.Read 15 Oct 2026 · linkedin.com

Data ownership

Nova says restaurant, employee and guest data belongs to the customer and can be retrieved through open REST APIs.Read 15 Oct 2026 · novatab.com

Encryption and access

Nova says data is encrypted in transit and at rest, with role-based least-privilege access and audit logging.Read 15 Oct 2026 · novatab.com

Free kiosk offer

The demo page offers a Sunmi FLEX 3 display and stand valued at $1,495 at zero cost when a qualifying annual Core or Growth contract is activated within 14 days, subject to campaign limits.Read 15 Oct 2026 · novatab.com

Google Play KDS app

Nova Platform Inc's Plateron KDS app tracks orders, starts and finishes orders, and updates order statuses.Read 15 Oct 2026 · play.google.com

Google Play KDS app availability

Plateron KDS showed 10+ downloads and no displayed star rating on Google Play when opened.Read 15 Oct 2026 · play.google.com

Google Play KDS data handling

Google Play reports no third-party data sharing, possible collection of personal information and device identifiers, encryption in transit, and no deletion option for Plateron KDS.Read 15 Oct 2026 · play.google.com

Google Play Nova Edge

Nova Edge provides restaurant sales-trend analysis, order tracking, staff communication and workforce management for single or multiple locations.Read 15 Oct 2026 · play.google.com

Google Play Nova Edge update

Nova Edge was updated on March 13, 2026 and showed 50+ downloads on Google Play.Read 15 Oct 2026 · play.google.com

Google Play Plateron POS features

The associated Plateron POS app lists ordering, payment processing, sales reports, staff management, loyalty, table management and a kitchen display system.Read 15 Oct 2026 · play.google.com

Hardware

Nova's kitchen display hardware uses a 22-inch touchscreen, supports wall or countertop mounting and offers Power over Ethernet connectivity.Read 15 Oct 2026 · novatab.com

Headquarters and founding

LinkedIn lists NOVA's headquarters in Pleasanton, California and its founding year as 2021.Read 15 Oct 2026 · linkedin.com

Intended customers

Nova describes its platform as serving quick-service, full-service, café and enterprise restaurant operations, from one location to thousands.Read 7 Oct 2026 · novatab.com

KDS and KMS

Nova combines a Kitchen Display System and Kitchen Management System, with prep, production, recipes, waste tracking and station performance tools.Read 7 Oct 2026 · novatab.com

KDS ticket routing

Nova KDS routes each order to the appropriate kitchen station and tracks ticket age during service.Read 15 Oct 2026 · novatab.com

Kitchen analytics

Managers receive station throughput, bottleneck, ticket-aging and productivity analytics with real-time kitchen health dashboards.Read 15 Oct 2026 · novatab.com

Kitchen management

Nova KMS covers preparation lists, production, recipes, waste tracking and station performance.Read 15 Oct 2026 · novatab.com

Limit: app regression complaint

A Google Play reviewer reported that a later update removed the ability to view one item's counts across all locations in the associated Nova mobile app.Read 15 Oct 2026 · play.google.com

Limit: independent review coverage

G2 says NOVA Restaurant POS has not been reviewed yet, so it provides no reviewer-based buying insight there.Read 15 Oct 2026 · g2.com

Offline operation

Edge computing allows stores to keep taking orders during an internet outage and synchronize after reconnection.Read 15 Oct 2026 · novatab.com

Operational reporting

Managers can view station performance, throughput, bottlenecks, ticket aging and kitchen productivity across locations from a centralized dashboard.Read 7 Oct 2026 · novatab.com

Order channels

Orders from POS, kiosk, mobile app, drive-thru, web ordering and marketplaces can flow through one kitchen workflow.Read 7 Oct 2026 · novatab.com

Pairs with

The product page says Nova KDS pairs with Modern POS, Handhelds and Online ordering.Read 7 Oct 2026 · novatab.com

Payment compliance limit

Payments use PCI DSS certified processors such as Worldpay and Stripe, while Nova's own direct PCI certification is still in progress.Read 15 Oct 2026 · novatab.com

Payment data

Nova says card payments run through PCI DSS certified providers and cardholder data is tokenized and never stored on Nova systems.Read 7 Oct 2026 · novatab.com

POS pairing

Nova states that POS orders synchronize to the KDS in near real time.Read 15 Oct 2026 · novatab.com

Praise: operational convenience

A Google Play reviewer described the associated app as useful for managing store sales and inventory.Read 15 Oct 2026 · play.google.com

Rating on G2

0 out of 5 from 0 reviewsRead 15 Oct 2026 · g2.com

Routing controls

The KDS supports custom station allocation rules, prioritization by station speed, staff rating and prep capacity, and bump bar ticket control.Read 7 Oct 2026 · novatab.com

Security certification

Nova states that it is SOC 2 Type II certified, with the report available to customers and active evaluations under NDA.Read 15 Oct 2026 · novatab.com

Security documentation

Architecture overviews, control summaries, data-flow details and completed questionnaires are available to customers and active evaluations under NDA.Read 15 Oct 2026 · novatab.com

Station balancing

Nova can rebalance station workload dynamically and supports 80/20, 60/40 or custom allocation rules.Read 15 Oct 2026 · novatab.com

Support and pricing

Nova invites prospects to book a demo, says a specialist will reach out within one business day, and says pricing is quoted per location after a demo.Read 7 Oct 2026 · novatab.com

Unified order queue

Orders from POS, kiosks, mobile apps, drive-thru, web ordering and marketplaces enter one kitchen workflow.Read 15 Oct 2026 · novatab.com

Plans and prices

Every Nova KDS plan and price →

Where Specifiction places it

• Kitchen Display System Software#6 of 498.4