OpenText Customer Identity and Access Management

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Spec score 6.8 #20 of 29 in Customer Identity and Access Management Software

Spec sheet

Purpose: CIAM helps organizations securely manage customer digital identities and privacy while providing a scalable, personalized user experience for millions of customers.Read 4 Oct 2026 · opentext.com
Deployment: Advanced Authentication is available as a cloud based service or on premises, with off cloud, public cloud, and private cloud deployment options listed.Read 4 Oct 2026 · opentext.com
Integrations: Advanced Authentication lists support for standards and technologies including FIDO U2F, OAuth2, RADIUS, Kerberos, Active Directory Federation Services, and Google Authenticator.Read 4 Oct 2026 · opentext.com
Access control: The solution supports purpose driven controls that limit access to information to lawful and legitimate purposes.Read 4 Oct 2026 · opentext.com
Adaptive access: Risk based access can adjust according to context, location, or device.Read 4 Oct 2026 · opentext.com
Authentication: NetIQ Advanced Authentication is a standards based framework that supports passwordless and multifactor authentication, with more than 30 methods and five integration interfaces.Read 4 Oct 2026 · opentext.com
Client operating systems: Advanced Authentication lists client options for Windows, macOS, and Linux.Read 4 Oct 2026 · opentext.com
Identity lifecycle: OpenText describes the CIAM platform as fully hybrid and event driven for managing the customer identity lifecycle.Read 4 Oct 2026 · opentext.com
Pricing: The CIAM solution page directs prospective customers to contact OpenText and does not state a price.Read 4 Oct 2026 · opentext.com
Product components: The listed components include Identity Governance, Identity Manager, Access Manager, Advanced Authentication, Privileged Access Manager, Identity Foundation, and Data Access Governance.Read 4 Oct 2026 · opentext.com
Security and privacy: OpenText’s CIAM white paper describes a privacy by design approach that includes data discovery and minimization, pseudonymization, and anonymization.Read 4 Oct 2026 · opentext.com
Self service enrollment: The solution supports secure self service enrollment for products and services.Read 4 Oct 2026 · opentext.com
Support and services: OpenText lists Professional Services, Support Services, Customer Success Services, Managed Services, and Premium Support for Advanced Authentication.Read 4 Oct 2026 · opentext.com